Direct365

3.2 / 5

Direct365

direct365.co.uk
18 Reviews
3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

2.9

Reviews

1

Social

5

Featured

4.5

Technical

Is direct365.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

18

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Job Search Recruitment Agency michaelpage.co.uk
30 reviews
5 5

Trust score (5/5)

Search for jobs in Accounting Finance Digital HR and more across the UK including London Manchester Birmingham with leading recruitment agency Michael Page UK

SAP sap.com
1 review
5 5

Trust score (5/5)

Get software and technology solutions from SAP the leader in business applications Run simple with the best in cloud analytics mobile and IT solutions

SaleHoo salehoo.com
1 review
5 5

Trust score (5/5)

Wholesale Supplier Directory Search 8000 verified wholesale and dropship companies for low-cost product sourcing Especially designed for eBay and Amazon sellers SaleHoo is the most trusted dropshipping portal on the web since 2005 Helping thousands of people start and grow their online stores through our actionable guides tutorials active community forum market research tools and massive list of verified low-cost suppliers

CORT cort.com
1 review
5 5

Trust score (5/5)

CORT offers a variety of services from home and office furniture rental and clearance furniture to relocation and destination services

Home marketo.com
1 review
5 5

Trust score (5/5)

Marketo039s powerful marketing automation software helps marketers master the art science of digital marketing to engage customers and prospects

Rust-Oleum Spray Paint Wood Stains Floor Coatings and More rustoleum.com
1 review
5 5

Trust score (5/5)

Spray Paint Wood Stains Concrete Floor Coatings Cleaners and More Find a solution for your DIY project with a Rust-Oleum product Rust-Oleum Trusted Quality Since 1921

Vacation Rental Websites Designing Marketing Advertising villamarketers.com
3 reviews
5 5

Trust score (5/5)

Want More Bookings Discover The Best Vacation Rental Websites Powerhouse Marketing Tools Expert Secrets To Increase Your Inquiries Bookings Go Here

justenergy.com justenergy.com
2 reviews
5 5

Trust score (5/5)

Choose Just Energy as your next electric company and gas provider See electricity and gas rates and plans that meet your specific needs with a company that has served 15 million satisfied customers for over 20 years

Bespoke Post bespokepost.com
4 reviews
5 5

Trust score (5/5)

Goods and guidance delivered in a monthly box of awesome plus a full shop of uniquely cool products

RescueTime rescuetime.com
3 reviews
5 5

Trust score (5/5)

Only 10 of people say they feel in control of how they spend their time RescueTime is the worlds most powerful time management software Start your free 14-day trial today

Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Based on 4407 reviews

Smart.Reviews

3.2

18 reviews

Mamma

4

100 reviews

Reviews io

5

1 reviews

Trustpilot

4.4

4288 reviews

Direct365.co.uk Review

Direct365 provide thousands of businesses in the UK with essential business products services were facilities management experts

Direct365.co.uk Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

loading

Is this your company?

Access SmartReviews free tools for businesses and start getting closer to your customers today!

Last update: Wed, Mar 9, 2022 3:35 AM

  1. Smart.Reviews
  2. Categories
  3. Extended Stay Hotel
  4. Direct365

Write a review

Point: Average

Review direct365.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Direct365.co.uk Reviews & Complaints (18)

Filter reviews by tags

delivery 3 /5

price 5 /5

quality

customer service 4 /5

on-time

We have a contract with this organisation, they have failed to collect waste for 6 weeks now, both commercial and hygiene.
They rarely answer the phone or e-mails, and say they are only using e-mail and not permitted to use the phone for outgoing calls due to the Covid:19 Pandemic.
They always fail to call you back and are absolutely no help.
We are now over-run with waste.
If you want a decent, reliable waste collection service with a level of customer service don't go to Direct365!
Absolute shambles..........
1

3 years ago

review by Joseph Hancocks

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Despite calling them several times and couple of time emailing for the last three weeks, they are not emptying my restaurant bins. Bins are now overflowing and creating problems for local residents. When I phone them they say they will collect but they do not. Last today, I try to make a complaint but the stupid lady cut my line. Again I called them and then another lady received my call. I explain the situation. I asked her, I pay you to empty my bin every week but why you do not collect every week. She could not give me any reasonable answer. It seems that she does not know which company she works and what the company do.

My request to the other business owners, please do a research before you sign a contract with them. Because there is no person if you have any problem. No one will listen to you.

If anyone from this rubbish company see this review, I request you refund my money that i paid you every week because you are not giving service every week. My account number is 00065505
2

3 years ago

review by Fun Guy (FUNGUY)

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Sent the wrong product over 3 weeks ago and still waiting for the correct product to be delivered even tho I have emailed numerous times because they don't deal with this over the phone
2

3 years ago

review by Teresa Saunders

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

James Jones was very helpful and supportive and he resolved my issue within one day :)
5

3 years ago

review by Afra

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

James Jone, was by far the best customer service I experienced in dealing with Direct 365. Although it was during the lockdown period and most likely was working from home he was professional and proactive.
Thanks again James for help and support!
5

3 years ago

review by Mikhail Kyprianou

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The worst company I ever dealt with more than two months ago I've ordered few items, and still nothing. I've send them 4 emails asking what is going on but no response
1

3 years ago

review by Mr Nikolov

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered a delivery at the beginning of April 2020 ............. part came crushed and rest still not arrived. I received apology and confirmation delivery would come 2 weeks ago..... still waiting and now having requested a full refund I am still waiting for that. Do not bother
1

3 years ago

review by Care Manage

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Goods ordered mid April still not received by mid May.should have been 3 to 5 days stated delivery.
1

3 years ago

review by DAVID HORN

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have used direct 365 previously and from the initial enquiry with the sakes team and all through to the engineers carrying out the tests the service has been excellent, prompt and professional. I will continue to use their services. Mr b mehta
5

3 years ago

review by Mr b mehta

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Placed order and confirmed items were available.... 3 weeks later and no stock available...... Joke !
1

3 years ago

review by Guest

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Original order was placed on the 22nd April and was told it would take 3-5 working days. Two weeks later I still hadn’t received my order so I decided to chase, giving an extra week due to current circumstances, and was told that my items was out of stock and would be back in stock first week of May Today is the 13th and I still haven’t received my order
2

3 years ago

review by ...

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

(James Jones) worked through difficulties caused by Covid-19 very professionally

Shame I didn’t speak to this guy first as was getting frustrated with the level of customer service after Biffa shut my services down without email phone call or letter to advise - something I hold no issue now with 365 after speaking to James

James was a saviour and we’re back in track ????
4

3 years ago

review by Tom

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I placed an order for 5x products with a 3-5 day delivery. I did not receive them. 2 weeks after ordering (I allowed some extra time due to Covid) I called and spoke to someone who was unable to help but would send an email to the people that could assist. Again, no response from that so I repeatedly chased and emailed -now nearly 3 weeks later I am finally informed that actually they have no stock and don't have a delivery date. Refund is being processed at present.
2

3 years ago

review by G Clarke

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Over two weeks since I placed my order, no response to my email querying delivery and I still don't have my item. Pretty appalling service TBH. I would not recommend and now will have the added hassle of contacting my credit card company to get my money back!
2

3 years ago

review by Mark Norman

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

These people are trying to get me to pay for a collection which is nothing to do with my daughters hairdressing salon'
They use Biffa to collect
They charging for a 120kilo collection out of a 15kilo bin impossible but because Biffa say it is so they believe them
No common sense applied will not be renewing contract
John Binney

Thanks to Carly my issue has been speedily resolved
I will know be renewing my contract in August
I am pleased to say common sense prevailed

John BInney
2

3 years ago

review by John Binney

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

James Jones was very helpful when dealing with my requests, friendly and understanding

Making my current problem less stressful
5

3 years ago

review by Chelsea Wilson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very good service, ive been with them for 3 years and ive never questioned my quote prices, but i did this time and was gonna move to another company, but Lauren Reynolds, managed to undercut the quote i had and gave me some greqt advice, veey good service
5

3 years ago

review by Miss sharon crammen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 410 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Direct365.co.uk Review

Direct365 provide thousands of businesses in the UK with essential business products services were facilities management experts

Direct365.co.uk Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

loading

Is this your company?

Access SmartReviews free tools for businesses and start getting closer to your customers today!

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with

Facebook Google