discounttvlamps.com

I am 100% satisfied foe excellent service and Discounttvlamps shipped it within a couple of days--it even came with a great warranty just what I expected and a great value for the price.if need i will take this service again

This is a company that I have been dealing with for the last two years. I will continue to give them my business, especially after speaking to Chris Leyva on the phone. He was very helpful in troubleshooting and quite knowledgeable about the product. I would highly recommend DiscountTVLamps to anyone who is looking to replace a TV Lamp. Thank you for your professionalism and the discount was great.

Chris at Discount TV Lamps was extremely helpful and knowledgeable about my model TV. He also suggested that if the lamp was not the problem, I could return it and only pay for shipping and there would not be a restocking fee.

I wish I had read some of the reviews for Discount TV Lamps (DTVL) on here before trying to buy a new lamp for my Samsung DLP. My lamp went out on Friday night, so I called them first thing Saturday morning and was assured by their representative that if I paid $20 more for the overnight shipping that my order would go out that day and I would have it by Monday. Otherwise, it wouldn't go out until Monday and I would probably receive it Tuesday or Wednesday. I decided the up-charge was worth getting it one or two days sooner. However, my "overnight" package DID NOT ship until Monday and arrived on Tuesday ... the same I could have expected for $20 less! When I finally reached a manager (after 4 tries and being on hold for a total of nearly 50 minutes), he was unwilling to accept any responsibility for up-selling me on the shipping and offered no resolution whatsoever to the situation.
If you read some of my other reviews online, you will see that I rarely, if ever, give a negative review. But, these guys have the absolute worst customer service I've dealt with in a long time. If you decide to order from DTVL, I have one thing to say to you: caveat emptor!

I ordered a lamp for a Sharp Notevision in September of 2014. The bulb arrived and did not work. I paid shipping and a reprocessing fee to receive a second bulb on November 21 2014. That lasted 4 months and 7 days, just over the 3 month warranty period. I will not use this company again, and advise you not to either.

I have been using DVL for years and have been extremely happy with there customer service and prompt deliver of the lamps I have purchased.

I have ordered several replacement lamps from DiscountTVLamps for my Samsung DLP TV's and have always been highly satisfied with the products I have received. The Customer Service offered has always been helpful and accommodating as well when I have needed to return or exchange an item.

I ordered a lamp for my TV last month from discounttvlamps with no issue! spoke with a guy named Ezequiel that was a really big help with great customer service!!

I would like to say Thank you to the customer service rep. Zeus for helping me with my TV issue. I loved how polite and courteous on how my service was handle. The shipping of my order was on time just like they said. This company will be my go to on any Tv service for now on. I truly recommend this company. Thank you so much again! Cristen ?

Ordered a replacement lamp for my Samsung DLP TV from DTVL and it came within a couple of days. Turned out that I didn't need a new lamp so I had to return it to them. A nice young man named Jonathan P. helped me with the return process and it was a seamless transaction. Thanks guys.

what a great job Jonathan p did took his time patience told me exactly where to find
the right model and serial # on my tv almost as if he was looking over my shoulder
he was like my friend in the business

I am so grateful to Jonathan p. He has been a fantastic individual, so respectful, helpful and precise.I've never been more pleased doing business with a company than I am with discounttvlamps.com thank you all so much, keep up the fantastic work.

I ordered a lamp for my Sony 50 inch tv and spoke with a guy name Chris leyza and he help me find the right lamp for my tv and was very nice I was very thankful for his time

My Sony TV lamp XL-2200 blew and I contacted this company - reviewed the web site and online comments - found 1 negative comment - contacted thru online chat and was advised to call back on Monday. Even if I ordered today, order would not be shipped until Monday. called on Monday and was on hold for approx. 5 minutes, then a representative came on the line - ordered the XL-2200 and was told it would be shipped Today (Monday-06092014) received Email of shipping status late Monday and part arrived on Tuesdays mail - installed product, reassembled TV item worked as good as if not better than the original.
Prices were lower than other sources found online - at one point was over 50 dollars cheaper.
Excellent service - will use again if needed.

Have always ordered lamps here my tv recently wouldn't power on again so I ordered another one. I figured it was the lamp again but it turned out to be to separate errors with the power supply board. Most likely going to get a new TV it's time anyway. Thanks for being able to return/refund it within 30 days...

Zeus was my costumer service representative. He was very helpful, and willing to go the extra mile when dealing with my return. i will all other customer service reps were this kind.


Thanks Zues!

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