divascloset.co.uk

3.8 / 5

divascloset.co.uk

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

3.2

Reviews

5

Social

3

Featured

4.5

Technical

Is divascloset.co.uk legit?

  • Several trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • We found several negative reviews about this site
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

17

reviews

vs

0

AI declined reviews

0%

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Based on 129 reviews

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Divascloset.co.uk Review

No description for this company.

Divascloset.co.uk Customer Service Contacts

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Last update: Fri, Feb 9, 2024 4:05 PM

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Divascloset.co.uk Reviews & Complaints (17)

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delivery 4 /5

price 3 /5

quality 3 /5

refund 1.6 /5

customer service 2.2 /5

Disgusting company, did not receive items. Emailed and tried to phone this company but got bo reply or answer. This company does robbery and should be reported. Do not buy from this company and I would not recommend anyone purchase from them. They also blocked me on their Facebook page when I queried about my order. Beware this company is a big scam.
1

3 years ago

review by N. H.

Fraudsters!! DO NOT BUY FROM THEM. CUSTOMER SUPPORT NOT EXISTING (they don't answer emails or phone calls) I've returned the items weeks ago and still no refund. I'm currently in discussion with Barclays as I've opened a dispute with them. Utterly disgusted and feeling silly for not checking out this company earlier.
1

3 years ago

review by Sara

#refund(1/5)

3 weeks and still waiting, I payed through clearpay and my order was over £80. After contacting Divas closet and Clearpay, Clearpay got back to me saying they dont deal with refunds or the items from the store and that I must get in touch with divascloset who isn't returning my emails or calls.
1

3 years ago

review by Nathan Burnett

#refund(1/5)

Appaling company, you should be ashamed and embarrassed to sell this rubbish., a bit of old rag not even white but off white, apparently free stockings which works out your charged for. Sent back item wouldnt even try it on it was so awful, refused to answer my emails cant get through on phone, worst customer service i have ever known, shocking, then just to add insult to injury had the cheek to refuse to give me a full refund because they claim the item was worn, not on your life it looked like it was second hand when i took it out of the already shoddy damaged box. Stay clear of these crooks, they will take your money in exchange for rags.
1

3 years ago

review by Heidi Mollett

#refund(1/5) #customer service(1/5)

Set I received was awful - poor quality amd hopeless sizing. Waist cincher was very small but ok if partly unlaced, knickers were humungous and floppy - would probably have fallen off.Emailed company to enquire about refund or credit and told to contact them thro' website due to 'huge no. of spam messages'. Tried twice and no response. Worst lingerie item I have every received and no customer service. Never order from this company - it's dishonest and products expensive for the poor quality and fit
1

3 years ago

review by LCG

#quality(1/5) #refund(1/5) #customer service(1/5)

Waited a month. Wrong package delivered. Name and address of the woman it was supposed to be delivered to inside. Have emailed numerous times and no one has answered. Huge data breach and lack of care.
1

3 years ago

review by L. G.

PLEASE DO NOT BUY FROM THIS WEBSITE. This company has just won £119 from me at a court hearing, as they seem fully versed in how to make the law work to their benefit. As per all the other posting here, sizing's are completely wrong, communication is no existed. THIS IS NOT A COMPANY TO DO BUSINESS WITH
1

3 years ago

review by Gerry Burke

Terrible experience! Beware! I have ordered an item and it was never delivered, when I asked them to investigate the case they have stopped replying! No parcel, no money, no communication, no refunds!
1

3 years ago

review by Ksenia Cheremisina

#refund(1/5)

Absolutely disgusting!! Still no order received! No email from them regarding my order either!! There clearly scammers just take your money and you get absolutely no response from them! AT ALL ?? disgusting company
1

3 years ago

review by A. P.

I placed an order over 3 weeks ago and money was taken out of my account however I have never received the item. I have emailed customer services on numerous occasions but never get a response. This is a joke and as far as I'm concerned theft!
1

3 years ago

review by Deleted User

#customer service(3/5)

I just wish I’d read this before I order anything I also paid £6.00 extra for Royal Mail 48 hrs. Still don’t know if it been dispatched yet as they haven’t sent notification to say it has. Emailed yesterday still haven’t heard anything yet. I’m not to hopefully after reading all the other reviews. So DON’T ORDER FROM THIS SITE !!!!
1

3 years ago

review by Steven B.

Place and order on the 18th of Feburday, They won't answer my email, they don't give you a number to call them, Scam, be careful
2

3 years ago

review by Juanita Rouse

I sent 2 orders back totaling a amonut of over £160 and never receievd a refund or even a response back to 6 emails i have sent. Never ever order from here!
1

3 years ago

review by Hannah X.

#refund(3/5)

I have contacted with Diva's Closet many times from 02.07.18 about my return and don't have any answer for all of my messages. Quality of product is very good but customer service very very poor. very unsutisfied!!! £44 less in my pocket I have soo many times ask to get resolve my return and I'm fed up with this. Just keep the money, but will be nice if someone will even answer for any of my previous messeges.
2

3 years ago

review by Przemek Reder

#quality(3/5) #customer service(3/5)

Really impressed with the 2 day delivery speed to Germany. Excellent value and good quality lead to a very pleasant experience for the first time using this shop
5

3 years ago

review by Mary Kinder

#delivery(5/5) #quality(5/5)

I ordered 4 items from divas closet and they delivered 3 promptly within 3 days. The 4th item to the value of £36.95 never arrived. I sent emails and messages to the company asking when the item would be dispatched but never received any response at all. There was an automated email response stating that they did not respond to emails from customers due to high levels of abusive messages and to submit an enquiry form through the website instead which I did twice with no response at all . I submitted a claim through paypal for a refund for the missing item and divas closet quoted the delivery receipt for the 3 items I received to try and avoid refunding the 4th item I never received. Very poor customer service indeed. It has taken a lot of time and effort to get this item refunded through paypal. I imagine now that they will add a response to this review trying to intimate I'm an abusive customer or problematic in some way as that seems to be their usual response to these issues. I buy lots of goods online and never ever have had an issue like this. I will never buy from this company again and cannot recommend them at all. The goods I got were ok but fairly poor quality for the prices paid. Overall a very poor experience.
1

3 years ago

review by Chris T.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

We found that this business has an active Facebook page with 97294 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Divascloset.co.uk Review

No description for this company.

Divascloset.co.uk Customer Service Contacts

No contact details for this company.

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