DIY Home Center

3.4 / 5

DIY Home Center

3.4 Average
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3.4 / 5

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4.4

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4

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1

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3

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Reviews Analysis

20

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0

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0%

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Based on 20 reviews

Smart.Reviews

3.4

20 reviews

Diyhomecenter.com Review

DIY Home Center is the preferred source for contractors builders and do-it-yourselfers who are building or enhancing the deck and patio area Learn why

Diyhomecenter.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:05 AM

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Diyhomecenter.com Reviews & Complaints (20)

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delivery 3 /5

price 5 /5

quality

customer service 5 /5

on-time

Your Customer Service Rep Michael is phenomenal!! I put myself in a pinch & needed some additional product shipped overnight. He took the bull by the horns, found out where the product was & made sure it was shipped to me! He pulled me out of bad situation with my customer!! THANK YOU MICHAEL!!!
5

3 years ago

review by Russell Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Free Shipping great!!!! good price on product-will shop again for sure. Ends of the rolls were damaged-if rolls could be extra wrapped or reinforced to protect product would help-nothing serious-very pleased -thank you very much
5

3 years ago

review by Stephen C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought the 26" long black balusters once before for 36 high handrail on my deck and was very satisfied. Now I have a 42" handrail height on a higher deck area and need the 32" long 100-pack, which I am sure these will work great also. Thanks
5

3 years ago

review by Dave X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Your website is very user friendly. We are adding Trex decking to our existing deck and your site had the best explanation of what to purchase to complete our project of any resource I found, including Trex! Also, I asked a question in the chat and received a prompt, professional reply. Thank you for your superior customer service. Sincerely, Gina Smith
5

3 years ago

review by Gina O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Order the Adirondack Dining Set with 4 Chairs from these guys. Best deal I could find online and they had it in stock. Also ordered seat cushions for all of the chairs. Everything came as I ordered with free shipping. Would buy from them again.
5

3 years ago

review by Relaxedflorida V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

oerdering was a snap but the delivery was not so good they said 2-3 business days and it has been 6 business days so far and still not here yet my deck crew has been sitting around and waiting for 2 days.
2

3 years ago

review by Chesterland13 A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordering was fast and easy over the internet... and we received the items in less than 3 days!
5

3 years ago

review by Antikmn Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have placed 2 orders with DIY-HC.

I found that the WEB site lead me very easily to the items I needed.
(I did not have to do a lot of searching.)

I found that you processed the order and shipped in a very quick manner.
5

3 years ago

review by Lwtrice B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was very easy placing the order,the price was the best i could find,got my order in 3 or 4 days have not used product yet,but i am sure they will work well.
5

3 years ago

review by Nightrunner62 Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Item was ordered one week ago and to date I have not received the item.
A check of the tracking shows it came to my city yesterday and is not scheduled to be delivered until day after tomorrow.
Hard to complain about the timeliness when the shipping was free.
This is a good item that enables me to control algea in my fishpond and I am glad it is available through DIY.
4

3 years ago

review by Gojawja H.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

This order was made on May 11, 2012 and as of today May 25, 2012 has not been received. 14-DAYS & COUNTING NOT GOOD!
1

3 years ago

review by Lochl E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I called in an oreder and had 2 days later, fantastic....
5

3 years ago

review by Ldthompson1 A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

ordered on Monday and received on Friday so I can work this weekend Great job
5

3 years ago

review by Boris6412 N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received my order in less than 48 hours. Very pleased.
5

3 years ago

review by Brinksd T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We order on Sunday and our order was here by Tuesday. Free of shipping. Fast service. No complaints.
5

3 years ago

review by Bobtan409 P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I need only five more arch balusters, and Home Depot sales a box of 14... that's too much, so I google and find out DIY has it. I call customer service and he quickly lets me know that my current arch balusters and his are the same product. That's great.
5

3 years ago

review by Kinhluan J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

You all were great - the woman I spoke to on the phone was tremendously helpful and friendly - she promised to be sure the items were shipped the day I ordered them and they were and they arrived in the length of time you all said was possible
Thank you - a pleasure to work with you all
5

3 years ago

review by Laoates K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great...the order arrived less than 48 hours after I placed the order, and the order was correct. I will install the deck lights this weekend...product looks like it is well made and that it should be relatively easy to install.
5

3 years ago

review by Arshrmn Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Online customer service could have sold me a product but he/she wasn't sure if it would work and referred me to the manufacturer. I really appreciated that as he/she could have just told me it would work and made the sale. Turns out that the manufacturer did confirm it would work so I was able to purchase the product from DIY Home Center. Creditable and integrity... can't beat that!
5

3 years ago

review by Danbuilder A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered $5000 worth of railings. Some pieces came chipped and smashed they told me they would only credit me for one $70 post.
I asked for a manager, they told me that damage should be expected and to work around it.

STAY AWAY,
1

3 years ago

review by Loumartino V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Diyhomecenter.com Review

DIY Home Center is the preferred source for contractors builders and do-it-yourselfers who are building or enhancing the deck and patio area Learn why

Diyhomecenter.com Customer Service Contacts

No contact details for this company.

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