4.6 / 5
Trust Score
4.2
Reviews
4.5
Social
5
Featured
5
Technical
Is donaghybros.co.uk legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found with large audience
- Linkedin account found with large audience
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
15
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites
Based on 1757 reviews
Smart.Reviews
4.6
15 reviews
Mamma
3
47 reviews
Trustpilot
4.8
1695 reviews
Donaghybros.co.uk Review
We stock all the electrical appliances you could need for your home FREE NI UK Mainland delivery - From fridge freezers to vacuums dishwashers and more Shop now at Donaghy Bros
Donaghybros.co.uk Customer Service Contacts
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Last update: Wed, Mar 9, 2022 3:35 AM
Cost of hoover was significantly cheaper than the 'big guns' and also delivery was free.
Thanks very much ... I will be recommending you to friends and family!!
DAC
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Thank you and would recommend the retailer without hesitation.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
VERY DISAPPOINTED.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
A couple of weeks after receiving the item our kitchen installers opened the box only to find that the hood was damaged - we contacted customer services only to be told that as we hadn't reported the damage within 48 hours we should 'claim on our house insurance'.
Of course the '48 hours' condition means absolutely nothing in terms of receipt of damaged goods, so we spoke at length over email to one of the customer services managers. He repeated that we should claim on our house insurance & insinuated that we had damaged the item ourselves. He had come to this conclusion due to my wife saying we opened the item in our (rubber floored) garage, but the photos showed the item on chip board & also that we had said on one email that the 'kitchen fitter' had opened the item & the 'electrician' had opened it on another review. Talk about weaseling!
He even made up some cock & bull story about conducting 'tests' by dropping the boxed cooker hood from a height - personally I'd have preferred if they'd sent us the replacement hood instead of conducting pretend tests on it - indeed I said so - this may have at least redeemed the company in our eyes.
As it is, we conducted our own 'tests' where we ordered about 4.5 thousand pounds worth of other appliances including induction hob/Neff ovens/fridge and freezer from John Lewis & every single one arrived on time, undamaged & some of them price matched with Donaghy Bros themselves.
So even though we're down £700 we feel like we've dodged a bullet!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The following Tuesday I rang the delivery company and was told that they didn't know anything about my order....I contacted Donaghy Bros who said that there had been a mix up and the item wasn't actually in stock in the UK and that they were awaiting a delivery of stock from the manufacturer and they weren't sure when I would get my dryer.
After contacting Donaghy Bros on Wednesday I was told that it would be delivered on Monday so I arranged to work from home so I could be there when it is delivered, after again chasing Donaghy Bros Friday morning I have been told that it will now be delivered on Tuesday.......
Not once have I received a call/text/email from them keeping me updated other than when I have prodded then...
All in all, pretty poor customer service !
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites
Donaghybros.co.uk Review
We stock all the electrical appliances you could need for your home FREE NI UK Mainland delivery - From fridge freezers to vacuums dishwashers and more Shop now at Donaghy Bros
Donaghybros.co.uk Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
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3 years ago
review by Neil
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)