Debt Collection Recovery Agency Sydney NSW Debt Collection Services Australia

3.1 / 5

Debt Collection Recovery Agency Sydney NSW Debt Collection Services Australia

eccreditcontrol.com.au
9 Reviews
3.1 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.1 / 5

Trust Score

2.9

Reviews

1

Social

5

Featured

3.5

Technical

Is eccreditcontrol.com.au legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

9

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0

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0%

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Based on 9 reviews

Smart.Reviews

3.1

9 reviews

Eccreditcontrol.com.au Review

EC Credit Control is a leader in debt collection across Sydney and wider NSW If you need to recover a business debt fast contact them now on 1300 362 070

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Last update: Wed, Mar 9, 2022 2:09 AM

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Eccreditcontrol.com.au Reviews & Complaints (9)

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delivery

price 3 /5

quality

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on-time

This past 18 months I've used EC Credit Control to collect some bad debts and got useful mixed results.
Of the 6 outstanding debts EC acheived 3 1/2 results. 2 were full payment even though one was over 2 years old. 1 was 3 months old. 1 was a partially paid (1 was out of business) 1 was not worth pursuing as the debtor was a habitual non payer.
To be reasonable I didn't bother with proper effective terms & conditions. I now have EC Terms in place and no issues so far. Thanks EC for all your advice
1

3 years ago

review by Kerri O.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Found EC Credit Control brilliant in helping set up all my Terms & Conditions for my Business, lost a fair bit of money in the past, but after 18mths since implementing T&Cs had 2 bad payers & EC chased them both up, one paid straight away, other is paying it off on payment plan, also I wasn't aware of PPSR until I had a visit from EC, now all my regular clients are set up on this, all done very easy by EC, thanks EC couldn't be happier.
5

3 years ago

review by Neville U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

my husband and I run a small contractor business and we were approached by the coffs harbor rep from ec credit control, we were in the HIA for years and he told me that they are miles ahead in service for a one off price of 3500.
DO NOT BE FOOLED BY THESE FOOLS, it is not a one off fee, nor is the service was he says it is, absolutely rude people and I think they do this to get your money and they want you to stop dealing with them, im disgusted in how they treated our clients as well, we got a bad name by their bullying to get money back for us, now our business has suffered from engaging them, do yourself a favour, don't be sold by a stupid salesman do your research, read the reviews and for tradesmen look at someone like the HIA
their contracts look like a mixture of HIA and MBA and office of fair trading all rolled into one.
there was no half a star so I had to pick one star
this business wont last long, bad service, rude staff and a bunch of shonks, absolute waste of money,
DONT WASTE YOUR MONEY!
2

3 years ago

review by Joanne V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have been dealing with EC Credit for a number of years now and have found them to be very professional and informative.
Our first point of contact is Paul Willis, the Area Manager ..... if he doesn't know the answer to our enquiry, he will follow it up or refer us to the right person.
Yes ..... You pay for their service, but it is their area of expertise and knowledge that is the greatest benefit to our business.
In late 2018, we had our Terms of Trade updated for a couple of different entities.
We have used their Debt Collection services in the past and in regards to PPSR, we had our equipment already registered and have used EC Credit as a referral point since.
We believe our business is in a better position from a legal standing since working with EC Credit ensuring we are kept up to date with the latest Trading practices.
5

3 years ago

review by Jill F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I "used" EC Credit Control, years back... They offer "Terms of Trade" which is a copy and paste of terms documents readily available online.
Then they offer "debt collection", you are meant to prepay "debt collection fees" and they you are "sure to get your bad debt"
Well this is a total scam, they will write letters to the non paying client, which they can just ignore, and then they will say "we have done all we could"
Save your money, do not buy into this service, I wasted every cent I spent on this so called service.
1

3 years ago

review by Qlddk V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had several missed calls in the early morning from Malcolm of EC Credit Control. I wondered why someone was so persistently trying to call me at unreasonable hours so I called back. Malcolm was interested in engaging my services as a private investigator and wanted me to meet someone and sign up for something to see if those people had stolen his template documents. I told him I didn’t do that sort of work but would happy to discuss with him in case I could refer it on to someone else. Malcolm said he was in Brisbane but would call me when he returned. He didn’t call, and in fact rather surprisingly and humorously and odd lodged a complaint about me with, well, my own business. So, obviously his strange complaint - under the name “TGary” at Gmail - went nowhere.

I’ve sometimes wondered if I should call back and ask him what his motivation here was but I have not been sufficiently interested, however my enduring memory is that EC Credit Control is clearly an unprofessional organisation of cowboys, not professional investigators.
2

3 years ago

review by David W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

EC Credit Control approached us to discuss how we extend credit to our customers, we met with David and he confirmed what we had always known but never acted on, that our Terms and conditions were not sufficient. David helped us implement a raft of practical changes that have really improved how quickly we get paid and its even empowered us when dealing with disputes.
5

3 years ago

review by Barbara L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Got caught up signing up to these guys got told one price then they charge more than they have said ,did not get told there was only a two day cooling of period after calling them I get told if i cancel I will be charged half the fee $2500 dollars for nothing ,no help from them at all ,new business not even trading yet and they screw you to the floor only one star as couldn’t find none would never recommend them please check your paperwork before you sign anything with them
1

3 years ago

review by Michael Mcdonald

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We searched online and found that this business has an active Facebook page with 16 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Eccreditcontrol.com.au Review

EC Credit Control is a leader in debt collection across Sydney and wider NSW If you need to recover a business debt fast contact them now on 1300 362 070

Eccreditcontrol.com.au Customer Service Contacts

No contact details for this company.

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