Ecig Supply

Excellent first experience......... Ordered 5 cartomizers that were sold out on all other sites for a great price($13 for 5). Used cheapest shipping option (less than $2 for first class) and received great product as requested in 2 days from Phoenix to Boston. Will use again and again.

I purchased the much hyped Buzz Pro from Ecigsupply in Phoenix about 6 weeks ago. Having the luxury of living in Phoenix myself, I had a chance to "Try it before you buy it" which is nice considering the $150.00 asking price for this mod. I had purchased the original Buzz from Ecigsupply in September of 2010 and was sasitified with it's preformance except for a few minor issues and the Buzz Pro had changes that addressed those issues. So, even though the last thing I needed was another mod ecig, I decided to plunk down the coin for a Buzz Pro.

Three weeks later the switch failed on my Buzz Pro... For the $150 for the mod, I expected better. MUCH better. A quick search of the internet revealed that this was a common issue with the Buzz Pro. After a conversation with the staff at Ecigsupply, they allowed me to return the mod for FULL CREDIT towards another, different mod. If you have spent any time in the world of Ecigs, you will know that mods are "you bought it, you own it. No returns."

To have them take a used mod back in for credit when I should have had to deal with the manufacturer for a repair was an unexpected and much appericiated action.

This is company is by far the worst company I ever had to deal with, first I ordered 2 batteries for DSE801 and a USB charger, the package arrive on time, with one of the batteries defective, I thought It would not be any to just return it back and get a replacement, a month latter and no luck with them, they lied by saying my emails were forwarded to their spam, and that they have not received the defective battery yet, oldest trick to just lie and give their customer the cold shoulder, my order # 1301167687-354 and the issue is unresolved, and WORST COMPANY EVERY STEER CLEAR>

We searched online and found that this business has an active Facebook page with 5 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.