Ecochile

Very responsive and organized service both to Eastern Island which was great and locally near Santiago.

I recently booked a 2 week trip to Patagonia & Tierra del Fuego with EcoChile. The pretrip support I received was exceptional, my trip was customized perfectly to meet my requirements. Support during the trip was also amazing, my domestic flights were checked in for me and boarding passes emailed to me. We missed flights due to weather and the transfers were adjusted and waiting for us at the door. The trip was amazing, and the operators they picked were great as well. I can't recommend EcoChille enough.

Martin was an amazing guide and great host

We had a fantastic day , the guide was knowledgeable and helpful and very friendly. We loved the trip and recommend this company to everyone.

A flawless 2-week itinerary in Chile in Feb 2020 was planned for me. Company was very easy to work with and information and details were provided quickly. All of our tours and transports were great and occurred as planned on our trip. They provided a lot of helpful information and suggestions on what to do/where to eat in each area of Chile we visited. Would recommend this company to anyone planning a trip to Chile.

Our four day stay in the Atacama desert organised by Echochile was such an amazing experience.
Leon our guide was very knowledgeable, professional, talented and personable. We could not have hoped for a better guide.
Echochile's customer service was excellent. Their representative Maria was very proactive in her organisation of all aspects of this four day adventure.
Transfers and accommodation were great and the tour itself was outstanding. Such a wonderful adventure!

We selected Ecochile for our travel to Chile in June/July 2019 when our travel group size increased from four to nine people (including our own 13-month old child). Our trip was planned around the 2019 solar eclipse and our goals were to visit Easter Island, the Atacama, La Serena and the Elqui Valley. Valparaiso and Santiago. From our first email to Ecochile, communication and responsiveness from their representative, Marina, was first class. Responses were super timely and detailed — answering all of our many questions and accommodating our group's various needs. Marina built a highly customized itinerary for us and was flexible to accommodate some of the parts we chose to manage ourselves (i.e. our independent/self-guided travel during the eclipse portion of our trip). in sum our pre-trip communications and planning with Ecochile could not have been any better. During our travels, Ecochile were again very supportive and communications with their operations representative, Patricia, via whatsapp were superb. We had a couple of logistical issues to resolve (delayed checked baggage for one) which were not Ecochile's responsibility, but they helped us resolve. Patricia was highly responsive to any questions we had during our journey. We loved having the support and service "touch point" that Ecochile provided as we traveled around Chile. Also having the itinerary built into an app they provided us with ahead of the trip was super handy while we were in country. As for what was arranged for our itinerary: the hotels we stayed in were wonderful and met all of our group's needs; the private tours and the tour guides were phenomenal. On Easter Island, our guide Hugo was incredible and in the Atacama, Mauricio was superb. Both of them provided interesting, thoughtful and engaging interpretation. Plus they were so supportive of traveling and touring with our 13-month-old daughter (who turned out to be the best traveler among our group!). Both guides commented how much they enjoyed having a very young person on their trip — and they both mentioned that this was the first time that they had had such a small person on their tours. Overall, for the land travel and itinerary that Ecochile arranged for us we have zero negative feedback as we were all impressed at how smoothly our travel went and how professional and accommodating our tours and activities were. We will be planning to return to Chile and Argentina in 2020 and will, without hesitation, work with Ecochile to help organize and plan our activities.

We (my wife and me ) have selected EcoChile Travel for organizing our two weeks tour to Chile in February. The background for this choice were positive reviews in Trip Advisor, very informative and transparent website but first of all excellent communication from the day when we went sent our inquiry. Marina was very quick in answering all our questions. She was also very patient to accommodate our changing ideas. We exchanged lot of e-mails and arranged two Skype talks but thanks to good communication we very quickly agreed satisfactory itinerary. This built an atmosphere of trust very important in particular when you deal with somebody from the other end of the world ( we are from Poland).
It needs to be stressed that our expectations were fully met. We visited Patagonia (Punta Arenas and Torres del Paine), Lake District and Atacama and all these places were beautiful. All hotels recommended by EcoChile were very good (including high class Patagonia Camp). Also local tour operators were reliable and logistics functioned very well. Oxana was taking care of us (on 24 hour basis) and she was reacting very quickly and effectively to all our questions and requests. Thanks to this we felt all the time safe and comfortable.
I can definitely recommend EcoChile Travel for everybody planning the trip to this beautiful country. It is not so easy to make all arrangements on your own and EcoChile is a very good choice for assistance in arranging all details in very professional way.

Honeymoon to remember
We used Ecochile to arrange our 3 week honeymoon in Chile. They booked everything for us and found some splendid boutique hotels. They also arranged all of our internal travel and many tours either with Ecochile staff or local agents. We had a wonderful time and will certainly use Ecochile again when we next travel from Europe to visit Chile.

A&F

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