ejuicevapor.com

3.2 / 5

ejuicevapor.com

3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

1.7

Reviews

3

Social

5

Featured

4.5

Technical

Is ejuicevapor.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

34

reviews

vs

2

AI declined reviews

6%

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Vape Juice vapejuice.com
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Trust score (4.7/5)

Vape Juice is the largest online vape shop in the world. Premium e liquid brands such as Naked 100, Ruthless Vapors, Loaded E Liquid, and Twist E Liquid are all carried in house along with top shelf nicotine salt lines such as Air Factory Salt.

Based on 34 reviews

Smart.Reviews

3.2

34 reviews

Satisfied

Unsatisfied

Ejuicevapor.com Review

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Ejuicevapor.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:36 AM

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Ejuicevapor.com Reviews & Complaints (34)

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delivery 1 /5

price 1.5 /5

quality 1 /5

refund 1 /5

customer service 1 /5

do not buy from them. orders will take over a week! i live in Vegas and this company is based out in fullerton california less then 300 miles away. I order from selectvape.com and get my orders in 2 days with this pandemic going on. save your money and order somewhere else
1

3 years ago

review by K. D.

I hope people look here before ordering! I unfortunately did not. I had 2 orders that had malfunctioning vapes and one that actually cut me taking out out of its package. Do you know what they did? ABSOLUTELY NOTHING! I got a BS response AFTER my 2nd order (that I paid for) was also messed up. I am out over $40 in product and they give no shits. DO NOT ORDER FROM HERE! EVER!!
1

3 years ago

review by Dawn

TERRIBLE company. I ordered vape juice a month or so ago and when it arrived it was expired. I contacted the company and they said they would send out replacements. When the new vape juice arrived it was also expired ! I contacted them again and they were apologetic and said they would send out more. When my 3rd shipment of vape juice arrived it was also expired. What a joke. This company is awful. DO NOT ORDER FROM THIS SITE
1

3 years ago

review by Anna

I had to write a review after reading so many bad reviews I have ordered from this company 4 plus times I have only experienced wonderful service I always call in my order the girl I get when placing my order is extremely polite I always get my juice in less then a week. The prices are so cheap you can’t go wrong I’m sure that mistakes happen but I have never experienced not even one problem I have been very happy with my order and it’s always been right I feel people just like to complain and they are the kind of people who are so unhappy with life so they want to bring down others to the level they are at it’s the only thing I can think of because I always experience nothing but excellent service from the Ejuice Vaper I can’t thank you all enough for your excellent prices in your service especially in a time like we’re going through now with Covid you all have been a lifesaver to me so thank you for everything if I could give you 10 stars I would.
5

3 years ago

review by Kim Thompson

Ordered a package Thursday for two day delivery. Package “arrived” Monday, but never showed up. I email these guys, they tell me to deal with USPS like it was my problem. It’s Tuesday and I still have no idea where my package is. Emailed EJV and they sent me a link with my same cart to purchase again. I asked what the point of that was and got no response. It’s now been 6 days, EJV has no idea where my stuff is (nor do they seem to care). Read the other 80+ bad reviews and don’t make the mistake I did.
1

3 years ago

review by Chris L

Horrible, I ordered 4 puff bars from EjuiceVapor. But all of them did not even last half day. It's twice more capacity than juul but juul lasts 1 and half day. Also one of them were DOA!!! And I send them email for refund but they told me they can't.
1

3 years ago

review by Seigo Sato

Don’t buy here!if I can rate their Customer service, I’ll rate them -0 Before I place an order I contacted them September 3,2020 to make sure that all the juice I want are freshly made or at least new batches. They replied to my email September 4 “I'm sure they are new batches but I don't have exact dates.” So I thought okay they are new because of their confirmation. I went ahead and bought them after the confirmation (September 4,2020) September 8,2020 this was my exact words with them. “When can you ship? Also make sure it’s all new batches please! I can’t have any old juices as it itches my throat.. thank you” I patiently waited for long time for them to ship it. So finally SEPTEMBER 15 I got the juices And I was so disappointed after I opened because I saw dark colored liquid .. that’s the first indication that they were old juice! I gave it a try and it’s all bad already. I emailed them and asking that I will return and get my money back.. this was their exact email. “Hello, Thank you so much for contacting Ejuice Vapor. We will not accept any returns on this order unless the bottles are closed. We told you we weren't sure when the batches were done but they are good batches. We do not make the juice, we distribute it, so we do not have "freshly" made juice. We get new shipments of juice when we are running low. You can contact the manufacturer for more information.” So I sent them the screenshot of their email to me confirming that they are sure that all the e liquids are new batches. Then they Emailed me again with new statement Hello, Thank you so much for contacting Ejuice Vapor. I did not guarantee that they were fresh batches. I said that I was sure there were new batches that we got because they are. When we run low on juice we place an order and the manufacturer sends us what they have and that's the batches we have. The manufacturer could have batches made two months prior to us ordering or batches that were done a week prior to us placing our order they will send what they have. We told you we were sure they were new batches because they are and we told you that we did not have exact dates and you agreed to being fine not knowing the exact born date. Know because they are to your standard you are demanding a refund, we will not issue any refund. There is nothing wrong with the juices. You can not expect a juice to be Freshly made unless you purchase it directly from the manufacturer. Thank You, EJuice Vapor I just don’t get it!! They’re twisting all the things that they said! They probably think I’m stupid! What’s the sense of me emailing them about my concern before and after I bought the EJuice. They confirmed that the EJuice’s are new batches! Good lord!! They just want to make money !!DONT BUY HERE!!! All the people here that wants to complain about this company .. complain also in BBB
1

3 years ago

review by VP

Ordered a sizeable amount of vape juice to get me through the COVID19 quarantine. Processing took a few days but once it was shipped out it got here to me across the country in no time! I am very happy with the products. I would use E juice vapor again & I would recommend them to my friends or anyone that vapes.
5

3 years ago

review by Lynn H

I ordered from them for a year and a half, all the sudden i do a $150 order like always and it didn't process. Come to find out they dont ship to Washington. Well i got 12 others from them, why now. There customer service said bc of Washington state laws. Well our laws haven't changed ever so i don't understand why all the sudden they just stopped and can't tell me, cause there customer service won't take the time to answer. Just said it did. But it didn't. I found a new place Flawless vape in California, that ships here to me in Washington state. Because there is no new law.
1

3 years ago

review by S.Warren

I placed the order on Wednesday and the tracking said it wouldn't be there until Monday. I bought a bottle Friday locally to tide me over, but when I got home, it was waiting in the mailbox. I was so thrilled to have it so quickly.
5

3 years ago

review by A. N.

First order from EJuice vapor had the wrong flavor juice. Instead of shipping out the replacement when notified they said they wouldn’t ship it out until they had confirmation that I sent back the wrong juice. A few orders after that, I received a shipment missing three bottles of juice with the postal service taping a hole in the package and stamping “received in damaged condition”. When I let them know about this they asked for pictures and order slip as confirmation, after I sent what they asked for they sent me one of the three bottles. I emailed them to let them know and they didn’t respond for three weeks and replied stating that a shipment had arrived today with confirmation number. I looked up the confirmation number and that was from the previous shipment of one bottle two months prior. I again responded asking to just get refunded because I didn’t want to give them my business anymore after all of these horrible experiences. They haven’t responded since, that was six weeks ago...
1

3 years ago

review by P. Z.

This company sells disposable vape pens. I received two today. Neither worked. The pens arrived defective/empty. I contacted the company to request replacements. They informed me that they had no responsibility for defective merchandise. Can you believe this? I have NEVER encountered a company that refuses to stand behind its products. Stay away stay away stay away!! There are tons of better competitors.
1

3 years ago

review by Charles

First time reviewing a company but this company is all around terrible and I hope by writing this it saves someone the headache and a couple of bucks. I ordered $120 worth of ejuice from this company which was 10 bottles. I prefer to buy in bulk as I only vape one flavor at a time. They took their time to ship the juice, ordered Monday and didn’t ship until Friday, which isn’t a big deal as I order juice before I need it in case something like this happens. So I finally get the juice the next Friday and I’m at the bottom of my last bottle so it came just in time. When I open up the package I quickly realize that they sent the wrong juice, so I end up with 10 bottles of juice I didn’t order. Ok I’m little irritated because I’m at the bottom of my bottle but I have some other juice that I don’t prefer but it will do until I get the juice they sent back to them. So I attempt to contact them multiple times so I can send the juice back and get my order. Not at any time did they respond to any of my calls or emails. So I’m out some cash, have 10 bottles of juice I don’t think anyone would vape. I did learn to never order from this company, there are hundreds of vape company’s that ship and I would recommend any of them over this one. This all happened prior to covid-19 but I wanted to give the company time to make things right. So save your time and money and buy from any other company.
1

3 years ago

review by Z. W.

I received the wrong items, immediately contacted the store who sent me a return label. I asked if they were shipping the correct merchandise. There reply was that the incorrect items had to be returned first. I retired the items and wrote a note to refund my money. I was not refunded and received notice 2 weeks later that the order has shipped! Terrible customer service. Will never use again.
1

3 years ago

review by R. F.

I was reading reviews right after I placed my order late last Tuesday night and it got me super worried. However, I received my order thismorning (less than a week later) and it was perfectly correct, and quality products. Not sure if something was corrected or if people were reviewing the wrong company but I ordered from Ejuocevapor.com and I would definitely order again.
5

3 years ago

review by Deleted User

Products were great minus the box being a little damaged which is absolutely no big deal for me seeing how the bottles inside were perfect and sealed, however I picked 3 day shipping, and it took almost a month a little over 3 weeks to get here! I contacted the company and they said it was the post office’s fault with the pandemic going on, I said okay but on the 3rd week I checked premium tracking to see what happened and it sat for almost a week before it even made it to the post office!! Great products and prices if you don’t mind a wait!
1

3 years ago

review by D. C.

Recently ordered (100ml) item but received a 60ml bottle instead. After unknowingly opening it, they would offer to refund $2. I stated I would rather accept an additional 30ml bottle and cut my loses, but received a very rude response changing their refund offer to $.87... WTF?! I suggest to stay away from this company. They are very rude and refused to cooperate.
1

3 years ago

review by Deleted User

I ordered $70 worth of items with 3 days shipping and it's been a month now and I still havent received my stuff. I have ordered through them multiple times and never had an issue but this time even the tracking wont show up. I've called and email over 10 times and no response. I will never order from them again.
2

3 years ago

review by Karla H.

i wrote an earlier review on the 16th.. im surprised to say after leaving tons of bad reviews and calling damn near everyone aside from the president himself, I got my complete order. nothing expired, nothing short.. im still only giving them one more star bc their customer service is HORRID. I still have not gotten any emails, phone calls, or apologies.. but at least i finally got my order, i guess
1

3 years ago

review by Shy K.

I have placed order what worth $68 and they just shipped it after 2 days delay and sent me puff bars instead wave bars . Scams business no replay what so ever
2

3 years ago

review by Deleted User

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