3.1 / 5
Trust Score
2.5
Reviews
1
Social
5
Featured
4.5
Technical
Is elexp.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- We found several negative reviews about this site
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
3
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 70 authority websites mentions and 0 mentions in other websites
Based on 5 reviews
Smart.Reviews
3.1
3 reviews
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5
1 reviews
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5
1 reviews
Elexp.com Review
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Last update: Wed, Mar 9, 2022 12:12 AM
I've ordered a lot of stuff online and this is the first place I've come across that doesn't give you a chance to change or cancel your order if things you want aren't in stock. To be fair, It was just little stuff, and some of it was on clearance. The thing is, though, those were the things I really wanted and was paying $8 to have shipped. Here's what their customer service had to say when I complained about this:
"The missing items on your order are cancelled out due to their non availability. The order is deemed to be shipped complete and closed."
The other problem I had was that, for a place called "Express," they're awfully slow. My order didn't ship until a week after I put it in. In fact, I don't think it was a coincidence that it shipped the day after I sent them an email wondering where my stuff was.
Seems like a pretty poor way to run a business--I recommend you steer clear of them.
Usually stable businesses have more than 5 authority websites mentions, this one has 70 authority websites mentions and 0 mentions in other websites
Elexp.com Review
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So I send an e-mail asking if I could get an update on the order...absolutely no response after 2 more days. I end up receiving the shipment the next day so I am happy and let it go. I open the box and one of the things I ordered was missing. So I give them a call, got sent to voicemail and left a message. I also sent them an e-mail for good measure.
Another day goes by with no response so I have to call and leave another message with the company. I finally get a call back saying it was out of stock and it will be shipped the next day. No apology whats-so-ever from the person I spoke to about not responding to me or telling me the part was out of stock.
The trend from the rest of the reviews I have read of this business seems to be that they fail to notify customers of out of stock items and customer service is horrible...which is the same exact problem I had. I wouldn't recommend shopping here.
3 years ago
review by Owned1Up