etyres

3.8 / 5

etyres

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

3.3

Reviews

3

Social

5

Featured

4.5

Technical

Is etyres.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

15

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0

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0%

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Etyres.co.uk Review

Full range of car tyres from leading brands It’s easy to order online and arrange a local fitting that suits you

Etyres.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 2:18 AM

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Etyres.co.uk Reviews & Complaints (15)

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delivery

price 5 /5

quality

refund 3 /5

customer service 3.3 /5

Tried to order from these, forst of all on the webpage the option to rder for home wasnt showing up, I asked for help from chat and they just ended chat on me, then when you eventually get the page working and make your order it closes on you in seconds saying your page timed out then when you get to the point of paying you get told the bank wants to call you on a number thats not yours even if youve updated you bank with your number which mine has been for months, so what a disaster it was, i even tried to send money to partners account o use her card to make the order and it wanted to ring her from some number we dont even know, so they was another phone number of my partners account, strange. tried ringing them and spent the tyre money on the phone call waiting with some horrible distorted tune. i dont trust them now not after that experiences, i went straight onto ebay paid a little more for the same tyres and the transaction went straight through no issues at all.
1

3 years ago

review by Jay

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Ordered a tyre fiting 4 days ago and booked their first available day. One the day, received no communication from etyres or their fitter. Called 10am to see if they could help. Spoke to Ruth who informed me they call 45 mins before appointments, so I asked if I could have their number and could she email me i as I was out dog walking. An hour later still no email. I called again, spoke to Claire this time she was absolutely USELESS. Claire told me Ruth would call me straight back..... Still waiting for the call back and all I want to do is call the mobile fitter. Totally incapable staff answering their phones giving the impression of this company to be very unprofessional. I will be writing a formal complant, will be cancelling and wil go to National instead.
2

3 years ago

review by Steven Rees

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

The fitter cancelled on the day. i asked for a refund but they rearranged another fitter and said would refund the fitting fee.
Second fitter also cancelled. Asked for full refund.
Full refund agreed.
No refunds at all 10 days on.

Ridiculous amount of frustration, emails and calls.
2

3 years ago

review by Unhappy

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

I have used 'etyres.co.uk' 3 times over recent years changing all 4 tyres on each occasion outside my home. The local company are professional, polite and knowledgeable having given me valued information and pointers every visit.
Generally, the tyre fitter has taken approximately 45 minutes to complete the job which I feel is a brilliant service.
I shall be using them again next week to fit 4 new tyres on my daughters 4x4 vehicle.
5

3 years ago

review by Nigel Futter

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Booked in for mobile fitting and told the fitter would call to arrange a time - Called 'customer services' this morning to try and get a time, cut off twice after hanging over 5 mins each time. Told the fitter will call me which surprise surprise hasnt happened - So I am expected to sit and hope I get a call and they turn up.
1

3 years ago

review by Steve

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Ordered a tyre on wednesday 11/03 for mobile fitting on Saturday 14/03 I was advised I would receive an order confirmation that never happened, Saturday came and still had no updates in regarding an ETA. Chased etyres who were shut so called the garage who were arranged to action this, they had no record of my order and had to put the order on manually. Luckily the garage were able to fit me in and rectify this for me. What should have been a simple process turned out to be a right palaver. Shall not be using etyres again and would advise everyone to do the same!
1

3 years ago

review by Alexander Earl

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

up date , after 4 emails and 5 telephone calls i eventually spoke to a representative. It has been confirmed that a refund has Not been actioned !!

if for some reason you use this company, please pay by credit card so you have somewhere other than this company to retrieve your money !!!!!

YOU HAVE BEEN WARNED !!!!!!!!!!
1

3 years ago

review by jeff

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

scot was extraordinarily helpful when I ordered a tyre online and was expecting a mobile fitting service which he personally delivered
5

3 years ago

review by Rona Graham

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

I ordered a pair of tyres on Monday 4th May, to be fitted Thursday 7th May. Still no tyres, nobody replies to my emails and today it’s Thursday 14th May.
I’m on the phone to customer services and so far (18 minutes into the loop music) nobody answers calls and then you get cut off and have to start again.

Etyres, I’ve used you before and came back but you are absolute rubbish now, I won’t be back
1

3 years ago

review by Steven Sheath

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Had a lovely phone call with customer service, after ordering the wrong size tyre as told by the tyre fitter, it's all sorted with the right size and will be fitted in the same week. Great service.
4

3 years ago

review by ......

#delivery(4/5) #price(4/5) #quality(4/5) #refund(4/5) #customer service(4/5)

I am a key worker in the NHS, I ordered and paid £91.78p for a new tyre on the 15th May ETY2005119873 to be fitted on the 19th May. I had no contact from Etyres or the tyre fitter and nobody turned up on the 19th to fit the new tyre. I contacted the tyre fitter directly only to be told that they had made Etyres aware that they couldn’t get me a new tyre and they didn’t even cover my area. I contacted Etyres directly and after being on hold for an hour the tyre fitting was rebooked for the 30th May ETY2005463023. Again, no contact from a tyre fitter or Etyres and no one turned up on the 30th May to change my tyre. I can’t get through today, 3rd June, Etyres don’t appear to be answering their phones, you just get disconnected after being on hold for an hour. I’ll be making a formal complaint, I have spoken to my bank regarding reclaiming the money that I paid in good faith on the 15th May and if anyone knows where I can get a new tyre from that would be great because I am still driving to work and back on a bald tyre, thanks Etyres,
great service for key workers!
2

3 years ago

review by Rosie

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Hi I order new set of tyres 2 weeks ago pay straight away they book the mobile fitting few day later and just day before cancelled the appointment rebook for another available day 8 days later and what a suprise should be between 8-12 am and nobody arrive nobody call no communication at all another day of work no tyres fitted I have got enough fed up with all this rubbish service provide tray call e tyres another hrs with disconnecting after 20 30 min on the line
1

3 years ago

review by Adam

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Second time this year I have used etyres (darn potholes!!) but each time I got 4 or 5 prices first and they were always the cheapest. Not only that but they are also the easiest as they come to you. Options of fitting were quick, service was great and I would highly recommend.
5

3 years ago

review by Cass

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

had to use twice in one week! could not believe it BUT etyres service EXCELLENT
5

3 years ago

review by Margaret Blackwell

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

We found that this business has an active Facebook page with 6125 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Etyres.co.uk Review

Full range of car tyres from leading brands It’s easy to order online and arrange a local fitting that suits you

Etyres.co.uk Customer Service Contacts

No contact details for this company.

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