2.7 / 5

2.7 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.7 / 5

Trust Score









Is legit?

  • Many trusted websites are linking to this site
  • This website has existed for more than 3 years
  • Business is mentioned on Wikipedia
  • We found several negative reviews about this site
  • SSL Certificate Not Detected
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





AI declined reviews



Based on 24 reviews



6 reviews



7 reviews

Reviews io


11 reviews Review

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Last update: Wed, Mar 9, 2022 1:37 AM

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delivery 2.3 /5

refund 2 /5

customer service 2 /5

I ordered oil and all filters from their website. I received an email from DHL who are the couriers they use saying they were going to deliver and then they changed it to the next day.So my delivery came and it was the oil and no filters. After my 3rd attempt of waiting 30 minutes for customer services again l finally got through and was told if l want them now to go to my local Sheffield (Aston) branch because it said my order had been delivered even though the delivery note said it was just the oil.So l went to collect but they said one of the items wasn't in stock and come back tomorrow. The diesel filter had leaked all over my drive.They said l would have to buy another one and would only reimburse me when l took the old unit which was on the car.l phoned them back they said they had the filter ready on the counter and l could collect it when l got there 35 minutes later they were closed and faild to mention they were closing.So l went down next day and sent my wife in as l am chronically disabled. She said that she was disgusted they had lied and took about 20 minutes to sort out as she could hear them kicking a ball about and swearing.There seemed to be one young man on who was being treated like a whipping boy.I took the old unit back and was told the guy who sorts refunds out has just gone out and come back tomorrow. By this time l was losing my patience and got my chair out and said l am not moving till l get my money back. The poor guy who was obviously learning l heard them tell him get out of my way l suppose l will have to sort it.I will NEVER use this firm again. I phoned customer services who answered and they said they were still waiting for DHL to return items.Another week later they said DHL had gone to wrong branch and they would sort it out.They still have my money.DO NOT TRUST A SINGLE WORD THEY SAY.They tell lies.

1 year ago

review by Mr D.Finlay

#delivery(1/5) #refund(1/5) #customer service(1/5)

Poor service. Ordered a part but by accident it was the wrong item. Contacted their customer service immediately stating the problem and if possible to cancel the order. No reply, the item arrived after the specified dates of delivery. It was undamaged and well packed but not what was requested.

2 years ago

review by K. G.

#delivery(2/5) #customer service(2/5)

If I could rate this company -5 or no stars at all I would Take my advice do not use this company if you do and pay by card do not let the card machine out of your site at all. If you do your probably in for a shock later down the line

2 years ago

review by A. B.

Ordered my products on 29th of March an still don't know if I will get my delivery... 1st wrong item was delivered and then cancelled my order & collected wrong item and was told someone will call me to confirm my delivery and yet nothing... Terri able

2 years ago

review by Deleted User


I’ve had a terrible experience with euro car parts after ordering and paying on line with next day delivery half my parts never turn up. After countless calls to customer services I click and collected a different more expensive set of parts to replace the missing ones so I didn’t miss the slot I had booked at my local garage. So 7 days later I’m still waiting for my refund that never turned up!!!!!. After several more calls to Euro Car Parts they gave me a refund reference number I could use in store... so I went to my local branch they refunded my money to my debit card. Witch can take up to 10 days to clear...... absolute joke!!!!! Never again will I use euro car parts

2 years ago

review by Chris Tully

#delivery(3/5) #refund(3/5) #customer service(3/5)

We searched online and found that this business has an active Facebook page with 100 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.

by Smart.Reviews Review

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