Ferries

3.4 / 5

Ferries

3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

3

Reviews

1.5

Social

5

Featured

4.5

Technical

Is ferries.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

7

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 113 reviews

Smart.Reviews

3.4

7 reviews

Trustpilot

4.1

106 reviews

Ferries.co.uk Review

Ferriescouk are the world39s largest independent ferry booking service offering over 1100 ferry routes including Ferries to France Holland Ireland and Dover Calais Cross Channel Ferries

Ferries.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 2:21 AM

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Ferries.co.uk Reviews & Complaints (7)

this website is very convenient, clear and helpful for choosing which ferryline to travel from France to Uk ; try it, you will not be disappointed !
5

1 year ago

review by Mrs savoye virginie

The booking process is unduly complicated, e.g. putting in a time when there is only one ferry a day and you have no choice.
Charging 2.5% for processing a debit or credit card is now illegal and I demand that these extra charges are refunded to me for this and the previous ferry booking I made. I have already made representation to Which, the consumers association on this.
2

1 year ago

review by Dr Roger Webber MD MSc DTPH DTM&H

I was forced to change my return trip as my Father was unwell, I rang customer services and was advised of a £10 charge over the phone at that time, and that a £20 charge at the port, extortionate but accepted. I was then forced to reschedule again and again advised of a £10 charge over the phone, no mention was made of any additional charge which I assume was because the system showed that I already had to pay £20 for my previous reschedule.
Imagine my complete surprise when confronted with a £40 bill at Dover. I questioned why £40 not £20 as advised. "You changed the return TWICE" and we charge for you NOT TO SAIL as well as SAIL????????
How illogical is that?, I accept that a £20 "ADMIN" charge at the port is probably part of the T's&C's but how can it be charged twice!!! A Port ADMIN charge when you don't attend the port...............................
Needless to say I will be returning to P&O for my future crossings.
I tried another ferry company but it left the most appalling taste in my mouth.
Its true that you get what you pay for in life!!
1

1 year ago

review by Mr Keith Cannon

I've just made a booking through Ferries.co.uk to Corsica, and it couldn't have been easier. Really clear booking form, and took no time at all. You should check it out!
5

1 year ago

review by Mrs susan dean

Very easy to book with but making a date change on a booking to the day before the cost was not what was mentioned on the website and was 54 pound to change it. wont be booking through ferries.co.uk again as a friend booked direct and was able to make changes at no cost.
1

1 year ago

review by Mrs Lucy Caldwell

I understand about costs and demand but I feel that for one person and a medium size bike 175 euros booked three months in advance is excessive. I do this journey every year and this time may be my last due to the escalating costs.
4

1 year ago

review by Cyrus Renfrew

We searched online and found that this business has an active Facebook page with 755 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Ferries.co.uk Review

Ferriescouk are the world39s largest independent ferry booking service offering over 1100 ferry routes including Ferries to France Holland Ireland and Dover Calais Cross Channel Ferries

Ferries.co.uk Customer Service Contacts

No contact details for this company.

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