firstfound.co.uk

4.1 / 5

firstfound.co.uk

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

4.5

Reviews

1.5

Social

5

Featured

5

Technical

Is firstfound.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

24

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0

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0%

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Firstfound.co.uk Review

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Last update: Tue, Sep 7, 2021 2:13 AM

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Firstfound.co.uk Reviews & Complaints (24)

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delivery

price 5 /5

quality 5 /5

customer service

on-time

The WORST SEO company I have ever experienced! They tried to lock me into a one year contract term, I negotiated 6 months - thank goodness, although this was still way too long. On the initial sales call, I was promised the earth, told that they would grow my inbound leads significantly. Not only was my contact completely uninterested / knowledgeable about my industry (which I was promised she would be), but she didn't listen to anything I told her on our monthly calls, and I saw absolutely no SEO progress whatsoever in 6 months. I never got a single lead, and clicks did not increase at all. When I queried this, I was told it was my fault because I only put up two blog posts a month (something I queried on the initial call - I said I never had time to do loads of blogs, and was told this wouldn't be an issue). All in all, they overpromised me, delivered no results and screwed me out of just shy of £2k, a cost which significantly impacted my business' cash flow. Terrible service, do not buy!
1

1 year ago

review by U. L.

Liam is extremely helpful and friendly. I’m not the best with computers but having someone available who knows what they are doing is such a benefit, I also like that he knows my business and I dont have to explain it to a new person each time I call. Fabulous support.
5

1 year ago

review by Nadine Rowland

This company is a complete scam and they will take your money without losing any sleep. The salesmen guaranteed us the world and nothing ever transpired. Talked into paying them the £350 set up fee plus £300 a month rate instead of £99 on the website. The £99 service is the same as the £300 one. They simply take what everyone can afford and do nothing in return. Few words placed on our website that are useless for our industry. Absolute scammers and jokers. AVOID AVOID AVOID!!!!
1

1 year ago

review by P. J.

I have been dealing with James Boswell at First Found for six months now since july. James has been wonderful to deal with and very professional.

We initial went with First Found because i have been been struggling for years with our website rankings, and would have the phone ringing as little as once a month. With the help of the Seo package and social media, we're getting called everyday about our services.

It has taken around 5 months for this to happen but now its in place its like a tap has been turned on with new opportunities.

Thanks to all who have been involved at first found, and will defiantly be continuing to use your company and would strongly recommend your services to any one.

Thanks

Matt

Elite Technical services
5

1 year ago

review by Matt

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I can't praise First Found highly enough, I have been a client for many years with 2 highly maintained websites. I am a photographer so the quality style and appearance of my work is of huge importance. Thanks to Jodie Pennington and the team for helping me keep my work in order, regular updates and attention to detail when I need something different. I also rely on SEO to keep my ratings high and to keep an eye on any improvements that can be made. Thank you Alex Martin for doing exactly that.
5

1 year ago

review by Sheila Burnett

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The first client whom I dealt with at this conpany was Daljeet Singh, he came across as a helpful person, he replied to emails vey quickly and returned my phobe calls as early as possible. This was all before I sign the conrract, after the he did not reply to any of my emails and did not call back at all.
The allocated consultant James McWilliam, gave useful tips and advices though I had a bit of hiccup initially but all sorted after James understood they way I like things to be done.
Also after initially raising the issue, I received a call from a senior consultant called Grant, who was very understanding and helped a lot

Salam
4

1 year ago

review by Salam

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Just had an hour's web training on wordpress with Beckie Hough from Firstfound.co.uk, it was absolutely brilliant, Beckie was so patient and professional, not once did she tut or make me feel uneasy, after 'all' this isn't a walk in the park, especially when you have never seen the back of a website before, its quite complex stuff but she coached me through the basics with some success i think :)

Thanks Beckie

Andrew
5

1 year ago

review by Ripon Taxis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My site was struggling to maintain its position on page one of Google. I contacted Firstfound and liked what they said and found their prices very reasonable. I signed up for 6 months and was introduced to my account manager 'Meeral Siddiqui'. Within a few weeks I was back to position two on page one. The amount of enquires I'm now receiving is amazing. Thank you Meeral and Firstfound for the fantastic service!
5

1 year ago

review by Regan Ford

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First class and effective service for us over many years.
5

1 year ago

review by James Allenby

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My website is now on page 1 for many search terms on google after beginning on page 4 for the same terms. This is after less than 6 months! Hopefully we will be at the top of page 1 soon!
5

1 year ago

review by Mr Matthew Dyer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been with First Found for 3 of my businesses now and I can't recommend them enough. I trust what they say implicitly and what they have done for my websites and ultimately my business has been invaluable. They were the 3rd SEO and website Marketing company I used and now I know I will never have to go anywhere else. Straight, honest company who do what they say they are going to do.
5

1 year ago

review by Natalie Lake

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

10/10 Great service, very responsive. Extremely happy with the service we've received.
5

1 year ago

review by Samantha Read

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was contacted by FirstFound in October and had a number of very detailed conversations with one of their consultants. I have since signed up to have a new WordPress Website built with better SEO. I have had two drafts done and I am immensely impressed with the clean look and feel and am looking forward to the re-launch of my new website. I'd definitely recommend them.
5

1 year ago

review by Phil Broomfield

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I used this company for 2 years for SEO and social media posting at a cost of £5k. I wouldn't recommend them for either SEO and social media, due to their lack of work and knowledge. After 2 years I did expect all pages to be optimised as agreed in the contract, there was no on-site optimisation as greed completed by First Found. And only 5 posts over 2 years on Linkedin, my contract said this could not be changed but they decided not to bother with Linkedin. My Linkedin profile was never setup correctly either with no pictures or about us section. They are reliant on people not understanding about SEO or social media, sending a report each month, with no SEO work on a monthly basis and tracking one keyword. My rankings for mobile decreased due to this company not advising about the mobile algorithm changes and there was no mention either about https, which I was informed by a different company had been announced by Google nearly 2 years ago. I wouldn't recommend them.
3

1 year ago

review by Mark Toys

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have been involved with FirstFound since November 2006 when they were initially commissioned to monitor the activity on our website. This service provided us with detailed monthly reports advising us of our rankings across the top UK & International search engines offering advice on how we might improve our positioning. We have now recently had our website completely remodelled by them with it going live in early February. At this stage it is still a little early to give any detailed analysis of the performance improvements of the website and whilst all the comments received so far have been positive time will tell. However, I am very happy to confirm with great certainty that all of the FirstFound staff including Chris Stott, Gavin O Callaghan, Dave Connolly and especially Miles Walker who was incredibly patient with us during the rebuild were all exceptionally helpful, knowledgeable and collectively a team that I would strongly recommend you check out if you need your Website updating.
5

1 year ago

review by Keith Parrott

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Bunch of scam artists, sales team is A1 IN talking a load crap to get you to sign up, once you signed up the direct debit with them there whole strategy changes contact once with a small report, you are paying them for nothing,

not happy , with how there sales team went they should be taking to court for false advertising,

calling everyday to get me to sign up on private numbers mobile numbers, be aware of these lot,
3

1 year ago

review by Pigeon Pigeoto

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent service by Kirsty up until now, and very excited to be working with James going forward. Positive steps! Thanks!
5

1 year ago

review by Shane Richardson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I dealt with First Found for 3 years and stopped using them when I discontinued using a website. As circumstances have now changed I had no hesitation in coming back to First Found as they did a great job in the past. I have now resurrected my website and I feel First Found was the ideal company to help support me in what I would like to achieve. They listen to what I want and hope to achieve and help me to get this.
I am looking forward to growing my website business and look forward to a long and happy relationship.
5

1 year ago

review by Graham Batty

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First Found are superb especially David Monaghan. Nothing is too much trouble and David has been very patient with me as a tech novice. Highly recommended!
5

1 year ago

review by John Khastar

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My business was on 3rd page on Google before I was recommended FirstFound. After first month working with FirstFound I’m on goggle first page!

Thank you FirstFound specially Martin and Jadie
5

1 year ago

review by Mike Wedler

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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