firstpaymentmerchantservices.co.uk

3.4 / 5

firstpaymentmerchantservices.co.uk

3.4 Average
For scoring calculation, we evaluate more than 25 parameters.

3.4 / 5

Trust Score

3.5

Reviews

4

Social

1

Featured

5

Technical

We are evaluating more than 25 parameters for scoring calculation.

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3

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About firstpaymentmerchantservices.co.uk

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Last update: Wed, Apr 21, 2021 11:31 PM

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firstpaymentmerchantservices.co.uk Reviews (3)

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customer service 3 /5

We have been 'upgraded' with a terminal which is not fit for purpose. DISGRACEFUL customer service from manager Josh and the team. The product does not work! But we were threatened with high cancellation fees if we broke the contract and no cooling off period. All staff we spoke with were unwilling to help us in any way. We advise everyone, AVOID FIRST PAYMENT MERCHANT SERVICES.
1

4 months ago

  •  

review by Jenny Wiscombe

#customer service(1/5)

Whilst I can’t mention the Payment Process Administration Company I had, when trying to resolve my problems I was pushed from pillar to post by everyone else except First Payment Merchant Services. I was lucky to be able to deal with Marisa the Customer Service Manager. Straight away I knew she would look at my case and give it a fair hearing, and so it proved to be. She collected all the facts from all parties, established what went wrong and fixed it for me. All I wanted was a fair hearing and I got one. So good was her diligence, care and consideration she genuinely restored my faith in being able to deal with an honourable company. I would have no hesitation in recommending First Payment Merchant Services as a First Class Provider as her attitude to me and my problems was exemplary.
5

11 months ago

  •  

review by Rob Q.

#customer service(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

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