firstresponsefinance.co.uk

3.5 / 5

firstresponsefinance.co.uk

3.5 Average
For scoring calculation, we evaluate more than 25 parameters.

3.5 / 5

Main Score

4.8

Reviews

3

Social

1

Featured

5

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We are evaluating more than 25 parameters for scoring calculation.

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31

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Last update: Tue, Dec 1, 2020 12:31 AM

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firstresponsefinance.co.uk Reviews (31)

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Perfect customer service, I had a lady named Emily guide me through the process and she was really polite and friendly, I would 100% use this company again and would definitely recommend these to my friends and family, very very happy all round. ???????????????????????????????????????? FAST AND EFFECTIVE!
5

5 months ago

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review by Kody Edwards

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Kody Edwards
I had a very bad experience with the first response. The employers doesn't know what they are doing. Completely Unprofessional company with badly prepared people! I wouldn't recommend for nobody.
3

5 months ago

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review by Robson N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Read previous reviews from Robson N.
I have had some bad experiences with finance companies before trying First Response Finance. They were very friendly and straight forward. They didn't just get me to complete a form and turn me down right away. They actually spoke to me - had a conversation with me. Now I have a car that runs and doesn't break down every month
5

5 months ago

  •  

review by Hazel Rocke

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Hazel Rocke
I'm giving a 5 star review as I was very impressed with the efforts of their friendly team to help with getting me the car quickly due to the current covid 19 situation I would highly recommend to family and friends
5

5 months ago

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review by Stacy Jephcote

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Stacy Jephcote
I found first response very polite and helpful.there process was very quick and straight forward.i will definitely use them again and would recommend them to everyone.
5

5 months ago

  •  

review by Phillip Jones

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Phillip Jones
We have been with first response for many years and the service we have received over the years has been of very high standard. The customer service is 100% phenomenal. We have never had a bad experience in all the contact we have had with first response
5

5 months ago

  •  

review by Alistair Stewart

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Alistair Stewart
Very polite and helpful from start to finish second time I have used first Responce and would definitely recommend them to anyone
5

5 months ago

  •  

review by Y. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Y. C.
I've been with first response finance for couple of year now with car and motorbike finance and have replaced both car and motorbike this year with 2 new cars all the help from first response finance they couldn't be any more helpful than they have been from choosing the car that I wanted then from the first phone call to them and everything running like clock work and I would be more than happy to use them again and again they get top marks from me I'm 1 very happy customer :)
5

5 months ago

  •  

review by G. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from G. F.
I was contacted by first response finance after I was refused credit from a “well known bad credit finance company” and after a few questions offered me a loan. I was delighted with the service and highly recommend using this company if you want your next car. They like to say yes!!!
5

5 months ago

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review by E. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from E. C.
2nd car through first response was easy and quick again, very helpfull staff even though I had negative equity. Couldn't fault them and can see myself sticking with these for aslong as I'm buying cars.
5

5 months ago

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review by David Evans

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from David Evans
First response are first rate, very helpful and gave me an answer very quickly. Also the repayments were less than i expected
5

5 months ago

  •  

review by Ian Morrison

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Ian Morrison
I was very careful applying for finance and was advised by the car salesman that your company was the best choice to meet my circumstances. Within 25 minutes a decision in principal had been agreed pending document checks. I had an email confirmed decision that day that all documents had been passed and everything was in place awaiting my decision to accept the finance agreement. This was all done from start to finish in one day, including signing all the relevant documents and collecting the vehicle. So, the service for me was exceptional and very satisfactory.
5

5 months ago

  •  

review by Thomas Harrower

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Thomas Harrower
Absolutely fantastic service been whith first Responce since 2008 can’t fault always there for me when needed
5

5 months ago

  •  

review by H. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from H. W.
Amazing service in my eyes, I spent a month getting monkeyd about, by others including prestigious BMW finance, which are incidentally a total waste of time, FRFL had helped me all the way through it, helped with the right product, guided me to ensure I was happy with the product before making the final decision, the online service is also pretty slick, I'm giving four because I feel there is room for an app which is even easier to use, and perhaps a chat service which would prevent unnecessary phone calls. Overall great people to work with, I will defo use them again. Thanks team :)
4

5 months ago

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review by Ash

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Read previous reviews from Ash
Absolutely brilliant fair and understanding to my current situation and did everything to help me out I would 100% recommend
5

5 months ago

  •  

review by Steven Campbell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Steven Campbell
Absolutely brilliant company the staff are so helpful and polite I've been with them now for about 9-10 years never any problems x
5

5 months ago

  •  

review by Luke Stevens

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Luke Stevens
Very professional amd actually found us the perfect car in record time amd went to test drive at dealership they already knew we was coming amd had vehicle prepared amd we actually drove it away in under an hour amazing service olly was very helpful amd his colleague
Thanks again love our new car
5

5 months ago

  •  

review by Andrew Sewett

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Andrew Sewett
I can recommend First Responce Finance they are very helpful and the staff are well informed and willing to go the extra mile to help altogether a great experience
5

5 months ago

  •  

review by Robert Lawson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Robert Lawson
I had excellent service from first response, the whole process was quick and painless.
I drove away my new BMW a few days later.
5

5 months ago

  •  

review by Phillip Chaplin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Phillip Chaplin
1st time getting finance and couldnt have been easier, everything was processed within the hour
5

5 months ago

  •  

review by S. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from S. Z.
I have had a few bad months and they still try and help, they are human beings and if your honest, they try to help as a financial company, I think that understanding ,makes them differently a company that trys to understand, and are very helpful
5

5 months ago

  •  

review by David Park

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from David Park
I never thought I’d get accepted I’ve had a car loan a loan and now onto my second car loan very friendly and easy to do thank first response great service
5

5 months ago

  •  

review by Lorraine Campbell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Lorraine Campbell
I would highly recommend first response finance, so easy to follow the instructions, quick response back, and very friendly and helpful on the phone.
5

5 months ago

  •  

review by Louise Coyne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Louise Coyne
First Response i’ve found is one of the best lenders. Ive had my last 3 car with them and will continue in the future.
Very quick in making decision Very easy to talk to are the staff...and very quick getting ball rolling. Once i found my car..quick call to one of the team... discussed figures... then the garage were paid out not long after. 100% 5 star service would recommend to all family and friends.
5

5 months ago

  •  

review by Lee Haytack

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Lee Haytack
So good and very understanding good staff a pleasure to work with thanks for bringing me in two your family when all my hope off getting financial was lost thank you God bless Chris Halloran
5

5 months ago

  •  

review by Christopher Ohalloran

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Read previous reviews from Christopher Ohalloran

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