fishkeeper.co.uk

4.5 / 5

fishkeeper.co.uk

4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

3.9

Reviews

4.5

Social

5

Featured

5

Technical

Is fishkeeper.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

7

reviews

vs

0

AI declined reviews

0%

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Based on 3112 reviews

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Fishkeeper.co.uk Review

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Last update: Wed, Mar 9, 2022 9:13 AM

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Fishkeeper.co.uk Reviews & Complaints (7)

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delivery 4 /5

customer service 3.3 /5

Avoid this store at all cost. I have never been so embarrassed I went into the store with wife and kids to look at getting fish and rock and power head for my marine setup I chose some ocean rock and look at it under the blue light as it had a crystal effect on it to see what it look like to be told don't be stupid it contaminate our tank I wasn't even putting it in the water then told he was not serving me as my kids were with my wife and touching the water fountain display outside. Will never spend any money in this or any other Maidenhead head aquatics I will also make sure none of my family and friends will either. The store can thank Craig for this fantastic customer service.???????????????
1

3 years ago

review by D. G.

#customer service(1/5)

All the staff are extremely helpful and friendly. I have been in several times and I have always had first class service. I have purchased fish and plants which are healthy. The fish are active and give a lot of pleasure. The plants don't last quite so long and not because they are unhealthy but they are nibbled by the fish. Not so easy to find ones they won't eat!
5

3 years ago

review by C. R.

I have purchased an aquarium from the Gosforth branch of MA. The young lady who helped me was spot on and when the warehouse delayed my delivery, she called me to apologise and explain. Not ideal from the warehouse, but I cannot fault the customer service and attitude of the sales adviser in Gosforth. Hopefully everything else will go smoothly when the aquarium turns up!
4

3 years ago

review by Paul Outterside

#delivery(4/5) #customer service(4/5)

I purchased 3 Koi from the branch at Heighley Gate at a cost of £100. I have a pond with 2 large Koi who have been very well for over 5 years. Within 3 days one of the new Koi had died from parasite infection. The expert at Heighley Gate told me to bring in a sample of pond water which he tested. It was deemed perfect for Koi. He replaced the fish but a week later a second of the new fish died. The replacement fish is now dead too. I have treated my pond with bacteria and parasite treatments and just hope my 2 large Koi survive. This has been extremely distressing. Thanks Maidenhead Aquatics for the sick fish and the possible parasite infestation in my pond!
1

3 years ago

review by Tracey D.

every time I buy plants from you, to go into my tropical fish tank, my fish die, I buy a bunch for 11 pound, soak them in a bucket of water from my tank, over night, next day dead fish,
1

3 years ago

review by Sue Haskins

Recently downsized my tank, went to abbey garden centre in Titchfield Fareham and got amazing advice from Ben whom works for Maidenhead aquatics. He was very helpful and has help me immensely with every aspect of maintaining a healthy tropical tank. The staff at this store are excellent and very willing to help. I wouldn’t go anywhere else, so I thank you for you great customer service. And especially Ben who gives me great advice. Good work
5

3 years ago

review by Gary Donnarumma

#customer service(5/5)

We found that this business has an active Facebook page with 28384 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Fishkeeper.co.uk Review

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