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You wake up one day. Sun is shining, everything is fine. "What a good day this will be!" you think to yourself. You consider taking it easy, relaxing and enjoying life. But it is not meant to be.

Your WordPress website has been hacked.
Proper hacked.
Inside out, php files, uploads, database, even the .htacccess.
Nightmare material.
Hundreds of infected files taking down your website and doing god knows what with all the incoming requests, serving viagra prices to IP addresses in China.

"No way I can fix this", you think to yourself.
No way you will be able to manually go through all the folders and files on the server and clean up anything that does not belong.
You miss just one bad file and you might have as well missed them all, your site is done for.

Cold sweat is pouring down your neck.
Your heart rate skyrockets.
Flashbacks from Vietnam start coming, even though you were born in the 80's.

Maybe its not too late.
Maybe there is still hope.
Maybe you can still move to a third world country and become an shepherd and never even get close to a computer ever again. Definitely not WordPress.

While you pack your clothes and put together your passport and all the cash you have laying around, you think to yourself - maybe there is someone who can fix my website for me?
You type "will sell my soul for someone who can fix a hacked WordPress website" to Google.

FixRunner comes up.
And even though you dont know it yet, your life has been turned around.
You wont even see a sheep for years.
You, my dear friend, you just found the most awesome and professional bunch of WordPress wizards on all the internets.

They replied to my desperate cries for help within minutes (!) and asked me for login credentials to check out the damage and start working on fixing everything straight away.
They took the time to reply to my stupid and annoying questions.
They went out of their way and did things I did not ask them to do to provide the best result possible in just few hours.
They were super effective and did work that would take me days in no time.

In the end, they brought back the website in pristine condition, viagra free, secured and ready to roll.

Now we come to the part that will definitely make you think this review is not real. Surely it must be fabricated by the company itself. Nobody with sane mind would believe this. Too good to be true.

Because you know what?
They didnt even ask to be paid until the website was 100% clean and running again! They didnt even ask anything extra for all the extra hours spend on my stupid questions and requests. Insane.

Hell, their service was so good I am considering setting up a WordPress honeypot with zero security just to have a reason to get in touch with FixRunner and witness their magic again.

Ilija my friend, I am eternally grateful for your service.

If you read this review and you still arent sure if FixRunner is the right company - now you know. Period. Stop reading, hit them up and be amazed.

I'm a 61 year old retired teacher who is trying to operate my own private online business. I've been "taken to the cleaners" on several occasions by web companies and developers who took my money and didn't complete the work, didn't follow through with my directions, or provide me help after they completed the work. Fixrunner is the best I've found. They were quick with their work, dependable, and always willing to answer my questions. Most importantly, they are HONEST. When I downgraded my service to save a little money, I made a mistake in the process. They could have easily left my mistake alone and taken advantage of the mistake, like many would do. Someone at Fixrunner who was aware of what my intent was, noticed my mistake and took it upon them self to correct it and contact me. They went to the trouble to help me out even though it meant less profit for them. I plan on signing up for the higher service plan as soon as my business takes off. These guys are the best!!

Fixrunner is amazing... I tried them on one issue and then hired them on a monthly basis and they have fixed many small issues on my Wordpress site. I am going to work with them a very long time. I am a designer and they allow me to focus on design and marketing instead of the annoying backend fixes that come up on my wordpress site. They even found issues and repaired things I did not even point out. I would recommend this company very highly to anyone.

Debi Billings - Director of Marketing - Grand River Health

I'm not one to write these reviews but I must say, Fixrunner definitely saved my day today. I have a big promotion going and somehow my woocommerce site got messed up--that endless spinner thing. I couldn't afford to spend all day looking for the problem so I typed in "woocommerce support help".

Fixrunner's chat person asked my problem then quoted me a fixed price to fix it, no matter how long it took. And I didn't even have to pay until after it was fixed. THAT is how you win somebody's trust.

A few hours later, the problem was fixed. And the best part is, they didn't call me or email me or bother me in any way to ask a million questions, they just figured it out.

Next time I have any problem, I'm saving my time, and returning directly to Fixrunner.

I've spent hours investigating, searching as to how and why my WordPress website wouldn't show buttons in mobile mode. After burning several $$$$ in time and frustration I sent out inquires to 3 for pay services. Two of which responded after the Fixrunner solution was implemented. Sam and his team are great. It's important to me to develop my own site and to LEARN about developing a site. Sam and Fixrunner understand this. They teach (offer insight), tailor (know what I need and beyond what I'm asking for). I will use them again and have no buyers remorse. I'll learn a little more about development and I won't be burning cash doing what my profession or expertise is so limited in.

James Burrows

We LOVE working with Sam and his team. Customer service, attention to detail and patience are just a few of the things that make working with FixRunner the best. Thank you so much for giving the vision life!

I run a digital marketing agency and was looking for additional WordPress management and development capacity when I found FixRunner 6 months ago. Sam & Zeljko are absolute all-stars, they are professional, intelligent, and very capable when it comes to WordPress.

Having their support has been a real asset. It's allowed me to scale my business and manage more clients!

I highly recommend partnering with FixRunner if you run an agency that offers WordPress related services.

Fix Runner always gets a five star in my book. You can trust them and they get us out of technical jams with Wordpress websites.

Thanks guys.

Fixed my issue in 20 minutes! Very happy with the service!

As the owner of multiple businesses with one being strictly E-Commerce. I am beyond impressed by the quality of work and support I receive from Fixrunner. I'm able to handle a lot of the challenges that come with operating several websites, but every time I hit a wall Fixrunner is super responsive in getting me up and running. In addition, they constantly provide me with maintenance and performance reports showing me how they help me on a daily basis. From my perspective they seem to be limitless in their experience and professionalism. Great support! Great pricing! Great Work!
Thanks,

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.