food.jumia.co.ke

4 / 5

food.jumia.co.ke

4 Great
For scoring calculation, we evaluate more than 25 parameters.

4 / 5

Trust Score

3

Reviews

3.5

Social

5

Featured

4.5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

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About food.jumia.co.ke

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Last update: Tue, Mar 23, 2021 3:22 PM

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Point: Great

Review food.jumia.co.ke

food.jumia.co.ke Reviews (3)

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delivery 1 /5

customer service 1 /5

Very very disappointing. Not worth it. Ordered and app showed food was being processed and would be delivered in 40 minutes. After 39 minutes wait Jumia calls to say the food I ordered was not available. Really? After 39 minutes? Shame on you. Best to order directly. Its cheaper and faster. Delivery is also free for most outlets. Done with you. The worst part is despite making my disappointment known to the caller and on chat there has been no apology or follow up. Terrible customer service.
1

4 months ago

  •  

review by Roseline Odede

#delivery(1/5) #customer service(1/5)

Jumia food app is a fraud .....1hr 30mins later nothing! am done with this app!! Just order directly from store it is convenient and non delaying than jumia.
3

10 months ago

  •  

review by Njugunamutha X.

We found that this business has an active Facebook page with 756804 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

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