Freedom Destinations

4.5 / 5

Freedom Destinations

freedomdestinations.co.uk
30 Reviews
4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.8

Reviews

3

Social

5

Featured

5

Technical

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  • This website has existed for more than 3 years
  • Facebook account found with large audience
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  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
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Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

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Based on 165 reviews

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4.5

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Freedomdestinations.co.uk Review

Freedom Destinations are the UK039s number one choice for independent tailor made holidays to Australia New Zealand Africa Asia America and Canada

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Last update: Mon, Nov 15, 2021 4:08 PM

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Freedomdestinations.co.uk Reviews & Complaints (30)

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delivery

price 5 /5

quality

customer service 5 /5

on-time

we had an issue with our Sydney hotel ,Caroline ,Gemma and team did a brilliant job of finding another hotel which was in a far better location , the staff was friendly and helpful , really pleased with this choice we was found
5

3 years ago

review by K. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I booked with Briony and she arranged everything for me to my specific requests. She arranged my tour of Borneo, Kuala Lumpur and Bali and took all of the stress away from me. My holiday involved lots of different flights and transfers and everything went like clockwork, a rep was waiting for us at each destination and they were all very friendly and spoke excellent English. I would definitely recommend using this agency and will certainly use them again.
Many Thanks for your help
Karen
5

3 years ago

review by Karen Johnson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Booked this trip 18 months in advance. Staff were very helpful, efficient and kept me informed at every stage. The hotels suggested and booked on my behalf were excellent regarding location and price. Would use them again.
5

3 years ago

review by P. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have used Freedom Destination - Asia twice now. We find their services reliable and sensitive to our needs. We would indeed use them again
5

3 years ago

review by Sue Chadwick

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would recommend booking with Freedom America,hassle free holiday.
5

3 years ago

review by G. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a last minute change to our itinerary , I had to contact the London office by e mail and received very quick replies and the matter was resolved very quickly and easily
5

3 years ago

review by Andrew Clark

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As this was our first visit to Thailand we decided to use Freedom Destinations to plan our trip using their knowledge and experience. You were spot on with the flights, hotels, locations and transfers from each hotel and home again. We have had an amazing time and can not fault you in any way. I would recommend this company who gave us such an amazing trip and will certainly use them again.
5

3 years ago

review by Heather Thorne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the second time I have used Freedom Australia and both times our holidays have been well organised and really enjoyable. If we get the opportunity to travel to Australia again, wouldn't hesitate to use them again.
5

3 years ago

review by W. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

everything they said they would arrange and do actually happened
in each hotel and arranged trip my wife(as it was her birthday treat to go to Australia) received chocolates & champagne & wine as well as a birthday card- that did not happen by accident
5

3 years ago

review by David Payne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Booking and customer service excellent as always this is the 3rd time we have used Freedom Australia and hopefully will use you again in the future
5

3 years ago

review by Karen Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was our first experience with Travel Australia and you helped us maximise our time in Sydney. The flights to and from Britain were very good. The hotel staff were very friendly and helpful. The hotel location was very good.
The Sunset river cruise finished off a great day.
5

3 years ago

review by Andrew Warcup

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent customer service 8n the UK. Tailor made tour to meet our needs and wants. Very helpful staff member, Maritha who was most helpful and kind.
Rhino tours were great, our tour guide Paul was amazing. Standard of accommodation throughout the trip was great. Highly recommend
5

3 years ago

review by John Murty

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The 4 day Platinum experience on the train from Sydney to Perth was excellent with the exception of the final taxi pick up.
As explained in the previous survey as their were two couples travelling to the same destination (Rockingham), only one taxi was sent and the driver was only expecting to collect 3 people. In essence there were 4 of us and 8 pieces of luggage + 2 expensive fragile packages. The taxi driver tried to get another taxi but none were available, so we finished up with 4 of us shoehorned into the taxi with all our luggage some of which had to be carried on our laps. A VERY DISAPPOINTING END TO AN OTHERWISE EXCELLENT TRIP, IT MADE THE FINAL TRIP OF OUR JOURNEY, (ABOUT AN HOUR), VERY UNCOMFORTABLE.
5

3 years ago

review by Keith Crockford

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Arrangements on our personalised China/Hong Kong trip were superb/faultless. Everything went to plan with no issues at all. The itinerary was customised to meet our interests/plans throughout. We have now used Freedom Destinations twice and wouldn't hesitate to do so again.
4

3 years ago

review by H. B.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I would recommend as the communication from Maritha was first class and the itinerary was perfect. Both Chobe and Bayette were excellent accommodation and the Freedom Africa staff at the airport were brilliant.
5

3 years ago

review by Philip Hodgson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

What an amazing company to book with everything was so easy and what an unforgettable holiday we have had in Kenya this is our 4th time of booking with these and we will defo be back again next year thank you
5

3 years ago

review by Lisa Aston

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My second trip with Freedom Australia - this one 34 days, three countries. It all went to plan pretty much exactly as I expected and to my brief. There were one or two outstanding hotels and day trips. For a tailor-made trip the planning process was excellent as well as all the supportding documentation and for a complex itinerary nothing went wrong at all.Amazing!
5

3 years ago

review by D. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The staff listened to our needs and delivered a perfect itinerary to make our first holiday in Australia a most enjoyably experience.
5

3 years ago

review by Pravin G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Listened to what I wanted and planned the trip accordingly - excellent support and responses whenever I asked a question and offered help and advice when I needed to cancel for two of our party a few days before we were due to travel.
5

3 years ago

review by Jennifer Holding

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service from people with first hand knowledge of Australia.
5

3 years ago

review by Edward Hardman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites

Freedomdestinations.co.uk Review

Freedom Destinations are the UK039s number one choice for independent tailor made holidays to Australia New Zealand Africa Asia America and Canada

Freedomdestinations.co.uk Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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