Mediterranean Holiday Villas Balearic Holiday Villas

4.3 / 5

Mediterranean Holiday Villas Balearic Holiday Villas

freelance-holidays.co.uk
30 Reviews
4.3 Great
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4.3 / 5

Trust Score

4.6

Reviews

3

Social

5

Featured

4.5

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Freelance-holidays.co.uk Review

Freelance Holidays offer a selection of luxurious and charismatic Mediterranean and Balearic holiday villas perfect for families couples and friends

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Last update: Wed, Mar 9, 2022 3:40 AM

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Freelance-holidays.co.uk Reviews & Complaints (30)

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delivery

price 5 /5

quality 5 /5

customer service

on-time

I wouldn't go with Freelance again - the property we stayed at had some variances from the description and the photos were out of date (probably taken some years ago and some areas of the property had dated badly).

We also had cause to visit their agents to have a few minor issues looked at and also to ask them to contact the airport for us with regard to a lost item. Although the issues were addressed by the owners of the property, i don't think I've ever come across a more disinterested or vague individual as the woman who we dealt with. We got no feedback on whether they had contacted the airport in fact no one even contacted us to check if the issues had been addressed
1

3 years ago

review by Kim B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

As always very knowledgeable and nothing is too much trouble, its why we keep coming back year after year !
5

3 years ago

review by Paul F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As always first class service from the UK team and Carola in Sardinia, nothing is too much trouble, thats why we keep coming back
5

3 years ago

review by Lisa C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is our third holiday with Freelance -- all in Crete. Of course Crete is great (I don't think Freelance can be credited with that...), but the villas are amazing, and even the car hire is just right. Their local knowledge is fantastic (thank you for everything Diane!) and the villas are really just right. It was very useful for us to for the exact days we wanted, and they even accommodated some changes after our deposit was paid.
5

3 years ago

review by Tim M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fourth year in succession with Freelance since discovering the company and this tells its own story. Superb villas, easy booking process and helpful and knowledgeable staff.
5

3 years ago

review by Lorraine M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Freelance Holidays handled all communication and service provision timely, accurately and reliably, from the first e-mail to the last hour in Villa Panos. Many thanks and I will for sure consult them again about future holidays!
5

3 years ago

review by T. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Although we had no need to contact Diane during our stay in Crete, the information booklet she had prepared was first class and of great help.
5

3 years ago

review by C. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have booked with Freelance Holidays for the past 15 years and we always have great service both from Stratford on avon office amd overseas.
5

3 years ago

review by K. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Chris (Colwell) was extremely helpful and all the more appreciated as this was a last minute booking, due to realising that both uni aged children were available for a week's holiday.
5

3 years ago

review by P. A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Communications beforehand and visit on the first day by the local manager were all excellent.
5

3 years ago

review by O. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

the quality of your villas 1st class ease of travel to them 1st class.hassel free booking.have been a customer for over 10 years.every holiday has been totaly relaxing.the villas have all the information you will need .Diane is a gem.Nothing to much trouble.THANK YOU.see you in 2020.
5

3 years ago

review by David X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

booking in UK very helpful indeed and Diana in Crete was totally amazing, thanks everyone we will be using you again!
5

3 years ago

review by V. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the 2nd year we have booked through Freelance Holidays Ltd & would recommend your services to colleagues and family because of the following:

Website is very user friendly and effective.

Contactable via telephone should the occasion arise.

UK company - based in UK - easy to contact

List of properties are of a high standard, competitively priced.

Overall an exceptional service that is trustworthy and delivers.
5

3 years ago

review by F. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The service from booking to post-holiday was beyond expectations, from Freelance contact team, island representative, cleaner and pool man!
5

3 years ago

review by S. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have used Freelance Holidays many times to book Villas in both Mallorca and Crete. They always provide an excellent service. This year, the team in the UK helped us stay at various villas and between them and Diane in Crete they went the extra mile in helping us store luggage at the Freelance office which they even delivered to our villa for a late check in. Diane was also very helpful when our luggage got lost on the way out!
5

3 years ago

review by X. N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

La Villa possède de belles prestation, mais à ce prix il ne nous semble pas correct de payer en sus 30€ pour arrivée après 21h, ni 20€ pour la consommation d’électricité qui dépasse ledit contrat.
Nous n'étions que deux dans une Villa pour 4, et malgré nos excursions quotidiennes nous sur-consommions.... Dur à croire !
A ce tarif et ce standing, il y a des détails qui gène pour pouvoir prétendre ce prix.
1

3 years ago

review by G. Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great UK staff, all were able to answer (correctly) the many questions we had whilst booking, In Crete, Diane and her staff were really helpful and the Freelance Information book in the villa was indisensible
5

3 years ago

review by P. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Flexible as we wanted to stay 5 instead of 7 days. Helpful local contact.
5

3 years ago

review by C. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First time we used Freelance, they were very knowledgable about the area and villa, we even had a great rep, who's on hand if you need her.
5

3 years ago

review by R. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I booked one villa for 5 days, then switched easily to another one for 7 days. All the documentation and pre-trip information was excellent. I will certainly use them again, particularly in the Liakis peninsula.
5

3 years ago

review by Keith B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Freelance-holidays.co.uk Review

Freelance Holidays offer a selection of luxurious and charismatic Mediterranean and Balearic holiday villas perfect for families couples and friends

Freelance-holidays.co.uk Customer Service Contacts

No contact details for this company.

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