Freetrade

4.1 / 5

Freetrade

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3.6

Reviews

4

Social

5

Featured

4.5

Technical

Is freetrade.io legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

11

reviews

vs

4

AI declined reviews

27%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Home providentmetals.com
5 5

Trust score (5/5)

Provident Metals is a premier Gold Silver Bullion dealer offering Lowest Bullion Prices Free Shipping Fast Delivery Call 800-313-3315 or visit us online

bidaskclub.com bidaskclub.com
5 5

Trust score (5/5)

Mint mint.com
5 5

Trust score (5/5)

Take charge of your finances with Mints online budget planner Our free budget tracker helps you understand your spending for a brighter financial future

FX Leaders fxleaders.com
5 5

Trust score (5/5)

FXLeaders is the home for forex traders providing the best forex signals trading news market analysis and forex strategies for traders of all levels

Poloniex poloniex.com
5 5

Trust score (5/5)

poloniex.com

GoldSilver goldsilver.com
5 5

Trust score (5/5)

Protect and create wealth by buying gold and silver from the premier precious metals investment experts in the world GoldSilvercom is the most reliable resource for buying and selling gold and silver online

stocktwits.com stocktwits.com
5 5

Trust score (5/5)

Join Stocktwits for free stock discussions prices and market sentiment with millions of investors and traders Stocktwits is the largest social network for finance

titleTag0textContent mint.ca
5 5

Trust score (5/5)

The Royal Canadian Mint produces Canadas circulation coins and collector coins gold silver palladium and platinum bullion coins It also offers gold and silver refinery and assay services

Goldmoney goldmoney.com
5 5

Trust score (5/5)

Goldmoney is a global leader in precious metal custody and the worlds largest precious metals network

bookmyforex.com bookmyforex.com
5 5

Trust score (5/5)

Based on 2539 reviews

Smart.Reviews

4.1

11 reviews

Knoji

3.7

10 reviews

Reviews io

3

2 reviews

Sitejabber

1

1 reviews

Trustpilot

4.3

2515 reviews

Satisfied

Unsatisfied

Freetrade.io Review

Invest in stocks and ETFs commission-free right from your phone Simple safe and secure Trusted by tens of thousands

Freetrade.io Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 2:30 AM

Write a review

Point: Great

Review freetrade.io

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Freetrade.io Reviews & Complaints (11)

Filter reviews by tags

delivery

price 3 /5

quality

customer service 3 /5

on-time

So I've used Freetrade for a few months now and I had a mixed feelings at the beginning. I liked the fact that you trade for free. Of course, they charge you on a spread difference but it's not that big. The account setup is quite easy and straightforward. Unfortunately, all positives end up here.

On the cons side:
-doesn't have web interface and their app is limited in terms of graphs and analysis. It's very, very basic so you will have to use other tools.
-you can't set Stop Loss, Take Profit or sell your stocks when there are no buyers. I had a situation when I was trying to sell my stocks for hours and the transaction was declined without giving me any reason. I've asked on the chat for the reason and after several hours they told me that's due to the fact that there are no buyers so advised to try to sell it every couple minutes/hours... This is ridiclious, and I have never seen such a poor User Experience using any other broker's platform. I can't imagine siting whole day, trying to sell stocks, hopping that there will be buyers at a certain point of time. What if the stock is going super low and you want to sell it ASAP. I had a quite stresfull day because of that, even though it wasn't going up or down that much. Biggest con!
-If you want to withdraw, you have to wait for the funds to "settle" for 2-3 days or even longer, after you sold your stocks. For some this happens and for some it doesn't. No idea what's the logic behind it.

Overall I've withdrawn all the funds from them and moved to also free, but more advanced broker 212. I actually created both accounts at the same time to compare and 212 is much better in every aspect (it's not the best one I guess, but good for start). So I wouldn't waste your time on Freetrade and would pick up something that already works and will save you lot of stress and frustration/
1

3 years ago

review by Artur

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great company, Freetrade are the best broker in the UK for zero comission investing and they also have very low fees for ISA's accounts
5

3 years ago

review by Junaid

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As I've been in quarantine the past few weeks I decided to give this a go (Having said to myself the last couple of years I should take the plunge and slowly begin long-term investing).

I deposited £500 and bought a selection of some nice, stable dividend-paying stocks which even with the current crisis had only dipped a small amount. I’m currently £50 up woooo! Not that it matters as I’m going to be looking at a 5-10 year+ timeframe on this account. I’m planning to deposit £200 each week and invest without fail.

This is a great alternative to Robinhood and WeBull which everyone in the States seem very keen on. Freetrade is just the totally commission-free version that’s available in the UK. It’s very easy to use and gives a nice overview of recently purchased shares, dividend payment histories and dividends you’ve recently taken payment of into your account.

If you use my link https://freetrade. io/freeshare/?code=VW3NWGFVZG&sender=tHb3OrX8 (remove the space before io) when signing up you’ll get a free share worth up to £200 in your newly created account (I’ll also get one). You must fund your account with a minimum of £1 to receive the free share.

I used a random persons sign up code from the reviews here (my free share was worth about £20, which I'm happy with for something which only took a couple of minutes).
5

3 years ago

review by Tom Norman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Exciting

Fantastic team and ISA is brilliant with £3 month flat fee. No trading or custody fees. What's not to love. Enjoying saving for retirement. So happy to be a customer and love researching my portfolio. Great articles to and twitter content. Keep up the great work!
5

3 years ago

review by Name

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great experience, they are the future of share trading, extremely competent and supportive support team, and a product that is evolving every day.
5

3 years ago

review by Sakhooor

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have now a frozen account with 10.5k of my funds which I cannot control at all. All becuase freetrade havent been able to pull out £9 from my account. I have tried adding countless debit cards on to the system so that they can take payment and my account will be ok again but no luck their system does not work!

There is no phone number! Emails are not replied to. There is a chat board and your messages are read literally every 24 hours.

Im talking to everyone who will be tempted to use this account to trade! Dont!!!

This is a mickey mouse company that is not serious in any way shape or form! Once my account is back to normal I will pull out every single penny and never look back.
2

3 years ago

review by Cemal

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Freetrade is ok for a beginner who wants to do one or two basic trades. But for anything else i would strongly advise using a proper platform.

Their spread (difference between their "estimated" price which you commit to and the actual execution price of your order) can be wildly different, in some cases more than 2%, which is extremely unreliable and can result in losses if you are trading at fine margins on larger amounts. In fact, the spread is so wild that i am pretty certain they are building in hidden charges, because in one case my execution price for a sale was less than the lowest trade point the stock had been at all that day! Freetrade's justification is that their advertised price is for indicative purposes only, yet there is no option to review the final execution price before it is committed. This is not acceptable when trading real money on financial markets, especially when their displayed pricing is only "estimated".

Orders also regularly fail, and their excuse for this is that there are no buyers/sellers to match your orders, despite me being able to make the same execution on other platforms.

There are also numerous bugs in the app, which they have tried to iron out over time but continue to persist. In one case this included temporarily losing my deposited funds, which was only reconciled after i queried it...

All in all, you get what you pay for. If you want basic and simple, maybe it is worth a go. But for anything more, or if trading sizeable funds, stay clear.
2

3 years ago

review by Richard M

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Hi guys I've been on freetrade for about 6 weeks not long things were going OK. Then my phone broke, so I had go and replace it and that's when trouble started. Couldn't get back to the app and freetrade have been a joke. They don't even respond to the emails half the time. This has been going on for 4days. VERY DISAPPOINTED.!! I (WON'T BE COME BACK JUST WANT MY MONEY)
1

3 years ago

review by Trevor Jones

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Easy to use interface for those who are socially investing, and has a good variety of UK and US stocks available, and the fact that it's free is great!

No issues to report so far but have not used the app for long, so have given 4 stars out of 5 for that reason.

I also got a free share by clicking on someone's link to join. You can also do the same using the link below:

Invest in stocks and ETFs commission-free. Sign up here with your email and get a free share worth up to £200 to get started.
https:// freetrade.io./freeshare/?code=QDVK50V90A&sender=lPE9PxZT

(Remove the space and it should work perfectly)
4

3 years ago

review by Laurence Cheung

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The words "capital at risk" have never been more meaningful: (1) customer service on the app is close to non-existent, takes days for support representatives to get back to you and information is often confusing/incomplete and requires follow-up which adds to time for resolution; and (2) if you deposit money from another bank account which is in your name and has the correct reference but is not the strict "linked account", Freetrade will not add the money to your account and you need to request to have it refunded back to you which will take as long as 20 working days to process. That will only happen after you have finally pinned someone down at Freetrade to give you the right information and initiate the return.

Would like to support the wave of new FinTechs out there taking on traditional banks and financial service providers but this is one to stay far away from.
1

3 years ago

review by Anand Pillai

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Satisfied

Unsatisfied

Freetrade.io Review

Invest in stocks and ETFs commission-free right from your phone Simple safe and secure Trusted by tens of thousands

Freetrade.io Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with