FurnitureMattressDirect

4 / 5

FurnitureMattressDirect

4 Great
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4 / 5

Trust Score

4.7

Reviews

3

Social

3

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

27

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 196 reviews

Smart.Reviews

4

27 reviews

Mamma

5

162 reviews

Trustpilot

2.7

7 reviews

Furnituremattressdirect.ca Review

FurnitureMattressDirect is the the premier one-stop shop for all your furniture mattress and area rug needs Upto 70 off Best deals for furniture mattress sets and area rugs 100039s of items always on sale Fast shipping across Canada at outlet prices Financing available for all items- Buy now pay later

Furnituremattressdirect.ca Customer Service Contacts

No contact details for this company.

Last update: Mon, Sep 5, 2022 7:00 PM

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Furnituremattressdirect.ca Reviews & Complaints (27)

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delivery 4.6 /5

price 4.7 /5

quality 4.4 /5

refund 2.3 /5

customer service 4 /5

I booked 3 mattresses with this seller through best buy. They accepted the order, charged my credit card and after 1 week I see in the shipment status as shipment cancelled. They did not even inform me about the order cancellation. I was traveling with kids from another country to this new house where I was supposed to get the mattresses delivered. It caused me so much inconvenience.

These guys are very unprofessional. Please do not get tempted by their false discounts. They give a pathetic service and painful end.
1

1 year ago

review by SadiqKhan

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

Bought the Elegance Mattress from here and really loove it. the entire buying experience was great, and I couldnt be happier with the purchase. Will come back again whenever I need furniture or mattresses.
5

3 years ago

review by SAHIL MALHI

This place is the place to go to if you are thinking of buying furniture online. Best prices for quality products. They have great service, and are very helpful when it comes to making the right choice or picking the right mattress. Recommend them to everyone who needs furniture or mattresses.
5

3 years ago

review by Ramandeep Singh

#price(5/5) #quality(5/5)

Bought 5 mattresses from here and am very happy with them. Due to Covid, i did not want to go to a store and purcahsed online and got it delivered. The entire process was smooth and I love my mattresses.
5

3 years ago

review by SANDEEP

Bought a sectional set from here and am very happy with my purchase. Online ordering on their website is very simple, and I got the delivery on time. The quality of the products is very good and I got an amazing deal, considering their prices!
5

3 years ago

review by Chinchilla Julián

#delivery(5/5) #price(5/5) #quality(5/5)

This is the best place to go to buy furniture or mattresses, if you don't wasnt to get ripped off at big box stores. I have been buying furniture from them for the past 8 years and have never been disappointed. Always have the lowest prices, and the furniture is of an amazing quality!
5

3 years ago

review by LIN ZIJIE

#price(5/5) #quality(5/5)

We got the furniture and mattresses for our entire home from here. Had got our furniture before too, when we moved to the condo, and came back to them to get the furniture and mattresses again. As always, best price, for quality products!
5

3 years ago

review by Frankie Padilla

#price(5/5) #quality(5/5)

king mattress in a box few days ago and absolutely love them. My kids said it is very comfortable and my husband sleeps better now. It came in a box which made everything smooth for us to bring upstairs. Thank you so much FurnitureMattressDirect for your delivery and kindness. You made our backs feel better!!!
5

3 years ago

review by Aroma De

#delivery(5/5)

Their mattress springs gave me back pain within 1 week. I called to ask about the warranty and possible refund and they ignored me for more than 2 months. Very unprofessional and products are very poor quality.
1

3 years ago

review by NT

#quality(1/5) #refund(1/5)

get furniture or mattresses in CANADA! You cannot get these kind of prices anywhere else. They always carry items that are very reasonably priced, and I've always loved the furniture and mattresses that I have purchased from them over the years. Surely will give them 5 stars!
5

3 years ago

review by Fahim Mushtaq

#price(5/5)

Definitely the best value in mattresses! Most importantly, I went from waking several times a night to sleeping through the night with ease. We find that when we first come to bed we can feel or entire back relax and feel like we have come to a nice place! Muscles we didn't even feel tight. We fall asleep almost immediately and don't feel uncomfortable like we used to on the previous mattresses. Certainly a great buy!
5

3 years ago

review by Vatiliai Nasegai

Got this as a guest mattress. Many guests have asked "What brand of mattress is this? It's better than the one I have at home!". We have recommended it to many family members and friends and they all love it too.Would highly recommend. A high-end mattress at an amazing price.
5

3 years ago

review by Rajiv S.

#price(5/5)

My wife and I both love the mattress. I usually prefer a much firmer mattress and my wife prefers a soft mattress, yet are both satisfied. Best decision that we made when it comes to buying a mattress.
5

3 years ago

review by Justin C

I have shopped at FurnitureMattressDirect for years now purchasing mattresses for my cottages. The mattresses are super comfortable and prices are very cheap. Staff is friendly and selection is awesome.
5

3 years ago

review by Dolly Bhardwaj

#price(5/5)

I recently made a purchase of dining sets, mattress sets, sofa sets, coffee table, futon, bunk beds, bedroom sets, and some bar stools at Furniture Mattress Direct and was very impressed with them. The first thing that comes to mind is their great customer service. The staff was very knowledgeable, friendly and extremely helpful, without being pushy. The whole experience from placing my order through their web portal to the delivery was excellent. I highly recommend FurnitureMattressDirect.com for furniture and mattress sets that won't break your wallet.
5

4 years ago

review by Guosheng Liao

#delivery(5/5) #customer service(5/5)

I recently ordered a Memory Gel Foam Mattress and an Accent Chair from FurnitureMattressDirect and I really am impressed with the quality and service from them. Upon receiving my furniture, I was quite happy with what I received. Not only I was happy with my order, I am satisfied with the service from delivery and the person I spoke with recently about my order. Thank you FurnitureMattressDirect for all you have done!
5

4 years ago

review by Tanushree Joglekar

#delivery(5/5) #quality(5/5)

For 3 weeks I tried multiple times to email the company to get an update. Finally called them to be told it wasn’t going to be shipped because the shipping cost was more than what I had paid for. They told me I needed to pay additional shipping if I wanted my order. When I asked why I hadn’t been contacted the lady told me “because I work part time”. They had no intentions of contacting me or refunding my purchase until I got a hold of them. However I did agree to pay the additional shipping above and beyond what I had already paid on for shipping since I just wanted my sectional. They then sent me a “tracking” number THAT DOESN’T EVEN WORK! I am beyond frustrated with this company and will never recommend them to anyone.
5

4 years ago

review by Yungi U.

#refund(5/5)

I recently purchased an new bed with mattress and a coffee table and I really love what I received. The mattress is very comfortable. The same type of mattress you have compared to another furniture store is very competitive. Your prices are kept very low and the quality of your merchandise is excellent.
5

4 years ago

review by Ramoji T.

#price(5/5) #quality(5/5)

sectional set and a three piece sofa set, a dining table set, 2 bedroom sets, a coffee table set, a klik klak sofa bed and 3 memory foam mattress sets. The delivery of the furniture was prompt, and the delivery people were very helpful. When I opened the furniture, I was pleasantly surprised by the quality of it all. The mattresses are very comfortable, and the furniture is of very good quality. I ended up furnishing my home for a low price, with very good furniture. I am sure I will buy from them again whenever I need any more furniture, and have already been telling my friends about this gem of a place !
5

4 years ago

review by Kiku Li

#delivery(5/5) #price(5/5) #quality(5/5)

i really am happy with receiving our king mattress and bunk bed! many thanks! am very happy! really love the quality and colour. Very durable bunk bed
5

4 years ago

review by Hristiyan Z.

#quality(5/5)

Furnituremattressdirect.ca Review

FurnitureMattressDirect is the the premier one-stop shop for all your furniture mattress and area rug needs Upto 70 off Best deals for furniture mattress sets and area rugs 100039s of items always on sale Fast shipping across Canada at outlet prices Financing available for all items- Buy now pay later

Furnituremattressdirect.ca Customer Service Contacts

No contact details for this company.

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