Future Renovations UK

3.9 / 5

Future Renovations UK

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3.3

Reviews

3.7

Social

5

Featured

4.5

Technical

Is futurerenovationsuk.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Twitter account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

18

reviews

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0

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Based on 1210 reviews

Smart.Reviews

3.9

18 reviews

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Trustpilot

4.3

1092 reviews

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Futurerenovationsuk.co.uk Review

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Last update: Fri, Sep 23, 2022 11:30 AM

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Futurerenovationsuk.co.uk Reviews & Complaints (18)

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delivery 1 /5

price 1 /5

quality 1 /5

refund 1 /5

customer service 1 /5

Terrible company. AVOID at all costs. Better to pay abit more and go to a more professional company. After writing a few bad reviews. I finally had a response. Had them come out and do half a repair and not heard anything back. Excuses given all the time and my front door completely fallen apart. Shouldn’t be allowed to trade.
1

1 year ago

review by AhmedBadat

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

One of the worst companies ever I have to deal with. I cannot write a complaint on their website as it gets an error. I am trying to get a refund since February and no response has yet.
1

1 year ago

review by FlorinBejan

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

A fraud and cheating company!
A surveyor came out and I was told there is no charge for this visit. I was quoted a price and the deposit was taken. Ricky whom I spoke to was very eager to progress and promised me the best service. Only after the deposit was paid, I'm told weeks later that I was quoted the wrong price and that I need to pay another £1,000 . Measurements were taken from mine and my father's property for new window installation and a deposit of £850 was made.
As what was agreed on the contract no longer is what the company is asking, i asked for a refund and I'm told that the company will now charge s surveyor fee, which was initially a free appointment. My pensioner father has become so depressed that he can't trust anyone any more. That's the affect this cheat company has left on him. I spoke to Ricky, Ellie and Martin. Absolutely horrible customer service and response! And we have had no response at all about receiving the deposit back since October last year, instead I'm being told to oay further cash or lose my deposit altogether!
1

1 year ago

review by AsmaAli

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

Stay away shocking company
Waited 12 weeks for a new door to be told I have to wait a further 6 weeks and pay extra £470
Trading standards now involved !!
Scam company !!
1

2 years ago

review by carolkemp

#refund(1/5) #customer service(1/5)

Do not trust these people. I've waited over two months and not heard from them. I have done the contacting. They took £115 from me and never carried out the work and after I cancelled the order the abuse I received over the phone was disgusting. I was told my refund was never going to happen and we could have a row about it if I wanted to. I hope they feel happy about the distress they have caused me and as disabled lady, I hope they are proud of the fact that they have taken my money for nothing.
1

2 years ago

review by LesleyFrancis

#refund(1/5)

Avoid this company!!
First dealt with this company in May 2020, had nothing but issues from the start. Had windows and doors fitted, messy workers (work still needs completing) later found out they were from an agency, do not acknowledge responsibility, poor work done in July 2020 and still waiting for it to be dealt with. Had to go through complaints procedure and seek advise as they will not meet fair expectations, or complete my works to 100 percent satisfaction. Please research the reviews on yell.com and Facebook (which oddly have been disabled)
This company has caused me nothing but stress, rude and once have their money drop theirs customers like rubbish. Please research other companies.
1

3 years ago

review by SarahMurphy

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

8 months after completion i am still waiting for my guarantee for work carried out on my house, fitters were brilliant, office staff an absolute disgrace, during the work i kept getting phone calls asking for money to be paid before completion,when you ring or email them no response whatsoever they've got their money now don't bother us again,Reading some of the reviews i am not the only one having problems with this company,AVOID AND GO TO A REPUTABLE COMPANY.
1

3 years ago

review by Chris

Had soffits, fascias and gutters fitted, original consultation went well, polite salesman, didn't over stay, got past the inflated prices quickly and down to the real deal we were happy with. Arranged for fitment at a later date due to needing to sort finances, kept getting calls from sales team asking for business which we constantly told them we already were customers but they kept ringing back, need to update your systems more regularly FR! The time came for fitment, was told someone would come out and survey the job properly and get the materials needed, appointment was missed with no communication from FR, we had to take more days off etc on their promises of turning up. Fitter failed to turn up for a few days as he couldn't drive and had to rely on his mate, who was off sick, again no communication until we started calling the office, which is where this company lacks most, people I talked to didn't seem too bothered about the job, the office phone wasn't being answered before 10am, we complained about the lack of communication and were apologized to but we were getting cold feet and an air of dread that this may be a cowboy company. Thankfully the fitter got to us after a couple of days and did his own survey and went away to get the materials, 1st day of work didn't arrive until after 10 but that was, he said because he had to pick up the materials that morning as he didn't want to leave them in our garden over night for safety, which was good, the fitter saved this job and this company, he was friendly and professional did a thorough job, not cutting any corners and went the extra mile to make sure we were happy. They tidied up every evening when they had finished for the day and turned up on time every day after the 1st. We have CCTV so I could check in on what they were doing and I was pleased with the effort they put in. In conclusion the office side of things needs to be improved, the sales team need to read the notes and not harass existing customers. We have been contacted to leave a trust pilot review with the chance of "winning" our money back, was told to leave a 5 star to be in with a chance but because of the poor communication I had to drop them a star. All turned out well in the end and that was down to the fitters.
4

3 years ago

review by James

In October I ordered a front door to be fitted before Christmas 2019 I paid a deposit which the door never got fitted, I also ordered a conservatory roof which again I paid a deposit but wanted the roof doing mid year 2020 they wanted to fit the door when we got the roof done which I did mention wanted it fitting before Christmas which never happened, so decided to cancel both orders which was done, my partner asked for deposit back and we are getting passed from pillow to post and fobbed off this has been going on now for 6 weeks very unprofessional company and we still are ringing the company with know luck
1

3 years ago

review by Darren

Called me today after 6 months asking me if I would still like to buy from them I said no and asked when thay will.be refunding my 100 back to me and the lady said she will.look in to it which to I replied you guys have been looking in to it for the past 6 months now how much more are you going to look in to it she said she will call me back asap which is very hard to believe
2

3 years ago

review by Mr A Kabil ( MO)

First the surveyor came as we booked an appointment for a quote. He showed up on time. Demonstrated a great product and gave us a very competitive price. We accepted and upon installation the fitters were very clean and efficient. I am very happy with my windows I would definitely recommend
5

3 years ago

review by afy yaqoob

This is my second experience with Future Renovations, I can honestly say they are fantastic. They had excellent communication throughout the full process and the finish was beautiful.
Have already recommended to friends and family.
Thank you
5

3 years ago

review by Najma Shah

Just had a new conservatory built by Future Renovations with an insulated Tapco tiled warm roof.
We were kept informed throughout the design phase, planning phase and then found them very accommodating to our circumstances throughout the installation process.
It was completed from the first dig to the last line of silicone in just 7weeks.
Overall great experience, fantastic value for money and lovely product.
Thank you Future Renovations.
5

3 years ago

review by Aidan Khan

How could you telling me you processing my case while you don’t answer my phone you haven’t answer my email not even once and now you keep hanging the phone on me, how could you rip off people’s pockets and think you can get away from it, who are you?????
I hope people open their eyes before taking deal from this future renovation which we can call you new version of future ripping off and please be careful of these people they try to be nice to you first and after taking money is your time to chasing them for so long ????????????????????


The only power you used was to hanging up my phone why you keep lie to me while you decided to cancel my order and don’t my money back, I want my money back now????
2

3 years ago

review by R Salbi

The two young men that came and fitted my windows have an excellent job and I would recommend the men and company Jodie well done thankyou
5

3 years ago

review by Mrs Jones

Future Renovations installed a new, wonderful set of UPVC french doors for us and I must say the quality of the product is superb. The installation is also done to a 5* standard, absolute top quality job! Highly recommend.
5

3 years ago

review by Jack Evans

I would like to share my unpleasant experience with Future Renovation UK based in Bradford. Me and me partner were looking for trusted and recommended company to carry out conservatory works on our property. We found Future Renovation, their gave us one of the best offer and after hours of research we decided to sign a contract with them as they sounded trustable and we heard positive reviews about them. So on 14th February 2019 we've paid a deposit to Future Renovetion bank account to start building a conservatory on the back of our house. The start date of works passed in April 2019, then second start dated passed in August 2019 and unfortunately since
afert repeated and unsuccessful attempts to contact Future Renovation UK by phone, post and e-mails I may sadly said that the works never begun, we never received response from company and what's worst we NEVER RECEIVED OUR DEPOSIT BACK!
The issue is still open and I am trying to get back my money back I've paid to start works. I had to run through Trading Standards and I am currently in process to applying to the court for a refund of my money.
If someone had similar bad experience from the same company (Future Renovetion UK) Please contact me.
If anyone ask for my feedback it's simple,
If possible, avoid Future Renovation UK and their representatives because to make your life easier and safe your money, time and stress.

Regards
2

3 years ago

review by Krzysztof Mocarski

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.
4

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