Galapagos Tours Cruises Boats Ships Hotels by Columbus Travel

4.3 / 5

Galapagos Tours Cruises Boats Ships Hotels by Columbus Travel

4.3 Great
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4.3 / 5

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4.4

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3

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5

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4.5

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Based on 18 reviews

Smart.Reviews

4.3

18 reviews

Galapagosisland.net Review

Plan your ideal Galapagos Cruise or Tour with Columbus Travel We039ve helped thousands of travelers find just the right cruise at a competitive price since 1997

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Last update: Wed, Aug 10, 2022 3:04 AM

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Galapagosisland.net Reviews & Complaints (18)

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delivery

price 5 /5

quality 5 /5

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on-time

Late pickup (1.5 hours) at the airport. No effort to reconcile it. Too controlling of an excursion. Some of the staff were rude. This is a cruise for those who want to have everything planned and have their hands held at all times. This is not an adventure where you get to choose anything. You cannot eat on your own. You do not get much down time to relax. You will be rushed. We left more details with the crew
2

3 years ago

review by Luke Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Being so far away in Australia and used to formality we were a little anxious when we didn't receive a confirmation and information from the tour operator of our Galapagos cruise but we cannot not blame Pablo etc for that! Communications were smooth, reassuring and very friendly. They were flexible and helpful looking at alternatives.
4

3 years ago

review by Jim D.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

This trip met all our expectations and more. The staff and guide were excellent. We had two grandchildren with us , 8 and 9 years old. They are still talking about their holiday in the Galápagos Islands.
5

3 years ago

review by Barb Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Pablo Rea helped my family arrange our trip to Galapagos last year. Pablo was knowleageable about the islands and the cruise lines, and he was prompt at getting back to our questions. We were truly grateful for Pablo's help.
5

3 years ago

review by Jess M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hi! My wife and I had a wonderful week at the yacht 'Eden'. The crew was helpful and easygoing, always ready to give you a helping hand. The guide, I've forgotten his name, was outstanding. When we contacted Columbus Travel we soon learned that it was a professional firm. Swift and accurate answers to any questions we had. We recommend both Columbus Travel and the ' Eden ', and wish you all a happy voyage. Lars
5

3 years ago

review by Lars L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Pablo Rea was our travel advisor. We was always available and on top of everything, took care of every detail of our trip to Peru. Everything went as planned and we had a great experience working with him and Columbus Travel staff. I would definitely recommend this agency if you want to travel with big groups and have a hassle-free trip!
5

3 years ago

review by Mayela H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As i mentioned in the review I wrote on trip advisor Pablo offered a great service, advising us on the perfect boat and hotels to choose. We had a perfect vacation and the level of service was superb.
5

3 years ago

review by Alan N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a fabulous time in Galapagos. We got more than we expected, everything was so well organized and we were treated like a royalty. We and our friends still reminisce the Galapagos vacation. I recommend your service very highly. Wish we could do it again.
5

3 years ago

review by Alaka F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Although our Galapagos trip was three years ago, I still remember it well. It was perfectly organized. Everybody of the staff on the Santa Cruz II Ship was very friendly and helpful. We did a lot of activities and each was a great experience. The meals were excellent and the service was very good. I have only one little suggestion for improvement: It would be nice to know for whom we have to look for at the airport upon departure from Quito. We expected to meet somebody of columbus travel. So it took us some time to find the right contact person for us. As we met him, wearing inconspicuous dress, everything worked out fine. Thank you for planning this great trip, Maria. Ich can highly recommend you and your company to any traveller.
5

3 years ago

review by Gorgeous N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a rather complicated trip, with my elderly parents, my husband and I and our daughter and her boyfriend all joining in. Pablo Rea helped find the right trip for all of us in the right price range and it was unforgettable!
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We were very happy with the trip Pablo put together for us. All the transfers worked as promised. The Galapagos portion was a voyage of a lifetime. Our guide for the week-long Ecuador land tour was knowledgeable and friendly. He got us into places tourists can't normally see. He was also good about changing our itinerary to accommodate our preferences and even helped me find a place to get a quick camera repair. Highly recommend!
5

3 years ago

review by Udi M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

From the first interaction with Pablo via email to the crew and guide on board the Samba we had a perfect vacation. Pablo from Columbus Travel really puts your mind at ease with the booking process. He understood all my concerns and was able to alleviate them with countless resources and supportive documentation. Easy, straightforward and quick. Once on board you just immersed in pure nature. I can highly recommend the website as well as the Samba. Smooth sailing from get to go - literally :)
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Sofia was extremely sensitive to our needs and helped us considerably in choosing the right plan for our trip to the Galapagos Islands. We had a wonderful experience, thanks to all the careful and well executed planning. It would be wise to heed the recommendations provided, as our experience was the best we could have had.
5

3 years ago

review by Ananth T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

How much you enjoy your Galapagos adventure is going to be the quality of the boat and crew. In my case, working with Pablo Rea of Columbus Travel both were excellent. The guide was very knowledgeable, the crew were very helpful. They were always cleaning, and preparing for the next Zodiac excursion. All of the meals were very good and plentiful. The Galapagos is one of the top 10 destinations in the world, Do not miss it.
5

3 years ago

review by Paul Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

we used Pablo Rea at Columbus Travel in Quito to organize our Galapagos and Ecuador Trip. He was able to find us a luxury cruise at short notice that fit our dates, criteria and route we had planned after our original cruise was cancelled by another travel organization due to an accident to the boat. He organized all our 4 star hotels in Ecuador. I highly recommend Pablo as the man on the ground in Ecuador and he was able to give excellent advise on planning our trip.
5

3 years ago

review by Henry J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Sofia and Columbus Travel organised an amazing sailing trip for us around the Galapagos. The boat, the activities, the crew and the whole experience was incredible. We travelled with two girls aged 7 and 9 who described the holiday as 'magical'. Thank you
5

3 years ago

review by Chris A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Sofia was very helpful and organised everything for us with great attention to detail and great advice. We had a fabulous holiday in the Galapagos and would have no hesitation in booking with them again or recommending them to others.
5

3 years ago

review by Mary M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Galapagosisland.net Review

Plan your ideal Galapagos Cruise or Tour with Columbus Travel We039ve helped thousands of travelers find just the right cruise at a competitive price since 1997

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