Volvo Nissan Garage in Basingstoke Hants - Martin Matthewson Ltd

3.3 / 5

Volvo Nissan Garage in Basingstoke Hants - Martin Matthewson Ltd

3.3 Average
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3.3 / 5

Trust Score

4.8

Reviews

1.5

Social

1

Featured

4.5

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Garagebasingstoke.co.uk Review

Vehicle servicing repair garage for all makes models in Basingstoke Hants - VOLVO NISSAN specialists We also offer MOTs diagnostics remaps more

Garagebasingstoke.co.uk Customer Service Contacts

No contact details for this company.

Last update: Sun, Jan 9, 2022 10:05 PM

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Garagebasingstoke.co.uk Reviews & Complaints (30)

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delivery 4.8 /5

price 4.8 /5

quality 4.8 /5

customer service 4.8 /5

on-time 4.8 /5

Avoid. Took the money and cleared all errors. Ignored signs of physical oil leak. Car broke down due to the leak and ignorance of this garage. Owner and engineer were both rude, abusive and bullying.
1

2 years ago

review by RanjanArora

#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)

I've used Martin and the team for over 20 years - they consistently offer excellent service and advice... and very reasonably priced! No nasty hidden extras!
If you're looking for a Basingstoke garage (specialising in Volvo and Nissan, but they'll work on any make) then I definitely recommend Martin Matthewson Ltd.
5

3 years ago

review by Frankh G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They have maintained and MOT my car for last three and half years, I have always received excellent service from all staff members and would recommend them.
5

3 years ago

review by Mr Palmer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

YES - Have done so for nearly 30 years.
5

3 years ago

review by Mr And

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

A difficult and expensive repair carried out in record time at a fraction of the cost of Volvo main dealer who could not do the work for many weeks. From first phone call to collection of my car the service was courteous and filled me with confidence.
Many thanks.
5

3 years ago

review by Jocelyn Pennbull

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fast reliable servicing as always, I have been using this garage now for over 10 years and always get an on time, upfront opinion with no shocks. I would recommend servicing your car(s) here.
5

3 years ago

review by X. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using Martin Matthewson for almost 15 years now.... says it all.
5

3 years ago

review by O. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

3 of our cars all had to go in within a week and we consistently got good service, finished on time and seemed reasonably priced
5

3 years ago

review by Mr H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

You have looked after all the cars in our household for a good few years now and we have no complaints about your service especially as you are a local garage for us here in Cliddesden.
5

3 years ago

review by Mrs Tilley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Second time I’ve used the garage, first for servicing and now for the MOT. Major service 6 months ago including the cam belt and other items was straight forward and well priced. The mechanics knew exactly what they were doing and the vehicle has been faultless since. Just flew through the MOT this month with one advisory. Not bad for 15 year old car.
5

3 years ago

review by Mr Swift

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Martin Matthewson Ltd. look after both my cars and always do a first class job, charging half the price of some other garages. As I live alone, I particularly appreciate that my car is always collected from my home and delivered back.
I highly recommend this excellent company.
5

3 years ago

review by J. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have a 17 year old Volvo and as can be expected things need replacing as and when highlighted on the MOT, as was the case this time. I needed new Brakes and discs on the front, but I also had a worrying noise, which the guys diagnosed as a wheel hub. Even though a price was agreed for the original work Martin always gives a phone call first to discuss the work now needed and a price so you can choose what to do and thus far I have always got the car back the same day. Friendly and Knowledgeable.
5

3 years ago

review by W. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Good service used them for over 20 years
5

3 years ago

review by Mr And

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I find Martin Matthewson's very professional and competent in all they do. You go there with a problem and they always are able to sort anything out.
They are cheerful and nothing is too much trouble for them.
Its a pleasure to do business with them I wouldn't change or go anywhere else
5

3 years ago

review by Mrs Brown

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

A great independent Volvo specialist, they are honest and understanding of the need for works, giving clear expectations and guidance. They were recommended by the Independent Volvo Dealer I bought my XC60 from and they have lived up to expectation, so much so they service my wife and my son's cars. Maybe in the future to add to the service would be a courtesy car service due to location.
5

3 years ago

review by Mrjon Horton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Martin and his team have been looking after my Volvo for the last 5 years. They have always given good advice on the maintenance of the car, always serviced it well and never carried out unnecessary work. The value for money and level of service is far superior to my experience of main dealers.
5

3 years ago

review by C. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Dealt with an issue that main Volvo dealer had failed to identify. They listened carefully, investigated properly and communicated clearly and then resolved the problem at a reasonable price.. All things that the main dealer had failed to do.
5

3 years ago

review by Mr Sanderson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

One day I started my car and found that the fuel gauge read zero and the rear doors and boot would not open. I rang Martin Matthewson who booked the car in a few days ahead. When I left the car with them it was 9 a.m. Imagine my surprise to get a phone call as I was sitting down to lunch to say, "All fixed"! And the cost was far lower than one might expect for a high-end Volvo.
5

3 years ago

review by Mr Welsh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The contact with Lee was very efficient and he notified me when the car was ready.
5

3 years ago

review by Mr Monington

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I booked in my recently purchased Volvo for an independent vehicle inspection (to make sure i hadnt bought a fault riden car). It was my parents who have in the past used them (many a moon ago) when they owned a Volvo (since then they now also specialise in Nissan and take on all vehicles) who recommended them.
All i can say is thatvthey provided an excellent service. Theyre friendly, punctual, honest and fairly priced. I can thoroughly recommend them. They put my mind at ease.
5

3 years ago

review by A. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Garagebasingstoke.co.uk Review

Vehicle servicing repair garage for all makes models in Basingstoke Hants - VOLVO NISSAN specialists We also offer MOTs diagnostics remaps more

Garagebasingstoke.co.uk Customer Service Contacts

No contact details for this company.

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