Gardenature

4.3 / 5

Gardenature

4.3 Great
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4.3 / 5

Trust Score

4.4

Reviews

3

Social

5

Featured

4.5

Technical

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30

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Based on 1347 reviews

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Gardenature.co.uk Review

Gardenature is the UKs foremost manufacturer and retailer of Nest Box Camera Systems we have all kinds of Wildlife Cameras all Wildlife Habitats Bird Tables and Bird Baths Gardenature Bird Boxes Trail Cameras Picnic Tables and garden Bench Seats

Gardenature.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:40 AM

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Gardenature.co.uk Reviews & Complaints (30)

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delivery 4.4 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Kyle at Clacton could not have been more helpful, tested our camera and cable, the camera was fine so bought new cable, he also explained the difference in the two cameras for sale and we are considering buying the better one.
5

3 years ago

review by Yvonne Roling

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service from ordering to delivery
I paid for a saturday delivery and even in current climate they ensured this happened.
5

3 years ago

review by Roger Ashcroft

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve been using gardenature for many years now, quality of the products are like no other on the market! Friendly staff just an overall brilliant company! Recommend to anyone.
5

3 years ago

review by Wildlife Paul

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered replacement bird box colour camera as original failed after 3 years.
Was kept informed of delivery, and arrived as stated. Now installed and up and running just need decent weather.
5

3 years ago

review by Brian Ward

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Delivery on time - a good thing too, I'd have been in real trouble if the Birthday present wasn't there on the day!! Nicely packed in plain boxes so she couldn't tell what design (of bird table and nesting boxes) it was!
5

3 years ago

review by Keith R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am still waiting for delivery after 7 days. Not very happy since you charged me £17.00 for postage. I bought from you on the recommendation of a friend, but you have not delivered - literally!
1

3 years ago

review by Samuel Mckibbin

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Just as expected and arrived within 5 days of ordering. Would recommend
5

3 years ago

review by John Ridley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent - ordered on a Thursday late afternoon, arrived Saturday morning and this was on 'normal' delivery. Very impressed
5

3 years ago

review by Niki Eastwood

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very fast execution and delivery of product,after sales help with setting up camera ,having said this the Browning Trail Camera 940 Defender,is not living up to the marketing hype,and definitely not worth the price,the wi fi is virtually non existent to any distance unless you are stood next to it,the whole object of paying £260.00 was to use its remote facility,thinking of looking for money back!still tying it out,,
5

3 years ago

review by H. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

During the Covid19 outbreak in the UK, we challenged Gardenature to deliver a picnic bench in time for mother's day so that we could sit outside to celebrate with our family. I'm very pleased to say Gardenature's quality service and attention to our individual needs during a tough time for everyone was first class, they deserve applauding for all their efforts and quality product.
5

3 years ago

review by K. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would have given five stars if there had been an option for Royal Mail delivery. The website is great as was ease of ordering. The dispatch time was also excellent but was let down greatly by the delivery company. An e-mail arrived stating delivery would be made in a slot the day after dispatch from Gardenature but despite being home the delivery was not made. Delivery was not made until I sent an e-mail to the courier in an attempt to find my package. Their tracking service did not work. Please give an option for Royal Mail. I don't mind paying a bit more for a reliable quick service. The actual product, a Browning trail camera is a great and the packaging was excellent. I do hope it lasts longer than the Bushnell I was previously using which only last a couple of months past it's years warranty. Would definitely buy from Gardenature again but would phone to discuss a different delivery option.
4

3 years ago

review by Malcolm Head

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The swift box we purchased was top class it came the next day fingers crossed swifts will nest in it next year
5

3 years ago

review by F. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I need to talk to Garden Nature as the photos cannot be downloaded - the instructions with the camera are American I think and make it hard to know what to do, I put the USB stick in with the SIM card and it ran for 2 hours and nothing happened. I will email Garden Nature as they were very helpful when I placed my order - I am ever hopeful!!!!
1

3 years ago

review by Mary Goodrum

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

As advertised arrived well packaged with 4 days thanks
5

3 years ago

review by Ian Willis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought two nest-boxes and a CD, the CD arived in less than 36 hours the nest-boxes 1 day later. The nest-boxes are robust and of the highest quality, I don't know how they do it for the price paid. I don't think they would need to be replaced in my lifespan. Gardenature will receive further orders from me if swifts take up residence in these boxes, I just love these high speed birds.
5

3 years ago

review by Ronald James

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great customer service, delivery was only 2 days after I placed my order and in the current situation. I would absolutely recommend Gardenature to others and use again.
5

3 years ago

review by Amy Mckarry

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service great but, sister loved her present, fits well in with her garden. I’m sure the birds will love it too.
5

3 years ago

review by Michael Edwards

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Site was very easy to navigate.Found what I was looking for and delivered within 24/48 hours without leaving my house. What more could want?
5

3 years ago

review by Michael Woods

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service, ordered on Friday arrived Monday. Could not ask for more. Thanks to all the team.
5

3 years ago

review by A. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered next day delivery on Thursday, knowing that they don't deliver Bank Holidays or weekends (as that is extra) - whilst i had an email receipt sent to me, there was no information on the courier for delivery.
I went out the house for 10 minutes and that's when the delivery company sent a message and text to say they tried to deliver - which mean they had my phone number and email address.
When i questioned this with Gardenature, they say that not all packages are tracked and their system was down, as well as operating at 50% staffing....
They need to use a courier that supplies tracking, so the paying customer is not waiting in all day - a slave to the delivery.
1

3 years ago

review by X. H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Gardenature.co.uk Review

Gardenature is the UKs foremost manufacturer and retailer of Nest Box Camera Systems we have all kinds of Wildlife Cameras all Wildlife Habitats Bird Tables and Bird Baths Gardenature Bird Boxes Trail Cameras Picnic Tables and garden Bench Seats

Gardenature.co.uk Customer Service Contacts

No contact details for this company.

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