Garden Express

3.9 / 5

Garden Express

gardenexpress.com.au
4 Reviews
3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3

Reviews

4.5

Social

5

Featured

4

Technical

Is gardenexpress.com.au legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • Facebook account found with large audience
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

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Garden Planning apps which help you grow fruit and vegetables whatever the size shape or style of your garden

Usually stable businesses have more than 5 authority websites mentions, this one has 7 authority websites mentions and 0 mentions in other websites

Based on 7 reviews

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Gardenexpress.com.au Review

Australia039s largest online and mail order garden supplier Garden Express Australia leads the way in helping our customers create beautiful gardens

Gardenexpress.com.au Customer Service Contacts

No contact details for this company.

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Last update: Tue, Sep 7, 2021 1:24 PM

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Gardenexpress.com.au Reviews & Complaints (4)

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delivery 2.5 /5

quality 1 /5

customer service 1 /5

Have been waiting 2 months for plants cannot contact anyone yet money already taken out of account even though order not dispatched . They should not be still taking orders till existing orders fulflled. I am considering legal action for breach of contract it's not possible to contact anyone. If you send an e-mail you get a regenerated reply
1

3 years ago

review by Mr D Stewart

Absolutely poor quality. My plants arrived with leaves severely damanged and broken. The issues do not seem to relate to the delivery method but rather due to poor quality. Very disappointed. No customer service whatsoever. My case was left unattended.
1

3 years ago

review by B. I.

#delivery(1/5) #quality(1/5) #customer service(1/5)

Good choice of plants and arrived looking healthy but took days to answer an email and I gave up trying to get through by phone. They use myhermes for delivery and once sent it came faster than expected. I was quite surprised to find that the plants were undamaged as the packaging wasn't great. The plants were securely taped in the box and the pots wrapped in a bag but there was no protection around the plants and the box was a bit squashed. If they had of been broken not sure how easy it would be to get in touch for replacements so not sure I would use them again.
4

3 years ago

review by Kay Adams

#delivery(4/5)

We found that this business has an active Facebook page with 23013 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 7 authority websites mentions and 0 mentions in other websites

Gardenexpress.com.au Review

Australia039s largest online and mail order garden supplier Garden Express Australia leads the way in helping our customers create beautiful gardens

Gardenexpress.com.au Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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