German Filters

I ordered (2) oil filters and a oil plug for my VW on 7-30-2011. It is now 8-31-2011 and no order has been shipped or received. Numerous emails sent and phone line inactive for calls. No replies. I Filed a complaint thru PayPal and hopfully I will recieve a refund. I've ordered thru this company since 2008 and this is the first time I have ever had a problem. I hope paypal can recover my payment.

i ordered filter and oil for my 2006 bmw got it next day fast service. i would order again. from the new owners lenn she is very nice.

I ordered a (4) pack of oil filters for my GTI on 7-30-2011. It is now 8-26-2011 and no order received. Numerous emails sent and phone line inactive for calls. No replies. Don't look good for this company. Filed a complaint thru PayPal and hoping for a refund. I will buy my filters elsewhere in the future.

I ordered a 4 pack of oil filters, 1ea. fuel filter, and 1ea. cabin filter for my 323i BMW. All parts came, except the cabin filter was incorrect. No call back from customer service after four attempts and numerous emails. Voice Mail will not accept new messages. I have filed a PayPal complaint against them for resolution. No answer yet. Stay away from them. They may have products for you, but they have no customer service support when needed.

I placed an order for $60 worth of filters on 10/5/11 and received nothing. Like others have stated they do not respond to E-mail and have that idiotic disclaimer on their home page which pretty much says don't bother trying to get your money back because we don't care. I have filed a complaint with Discover "failure to deliver parts" and am waiting patiently for resolution. As far as I am concerned the present owners are responsible for all liabilities, (orders) and need to provide resolution to their customers if they want to stay in business. Posting that disclaimer does not relieve them of that duty. I also intend to pursue with the P.A. attorney general even if I get my money back. This low life vendor needs to be put out of business. Please post any updates on resolution of your claims. Thanks

My order for three Mann oil filters was shipped quickly, and although there was a small error in the first shipment, it was fixed promptly and rapidly. The owner-Brian, made sure everything was well. I would recommend them, and I will surely be ordering from this company again. The only issue that I have is that the 'login' system on their website doesn't seem to work properly.

We searched online and found that this business has an active Facebook page with 17 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.