Go Buses

4.1 / 5

Go Buses

gobuses.com
48 Reviews
4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3.9

Reviews

4

Social

4

Featured

4.5

Technical

Is gobuses.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Twitter account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

48

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Trust score (3.8/5)

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Trust score (3.6/5)

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Travel Force travelforcetransport.com
21 reviews
3.3 3.3

Trust score (3.3/5)

Cheap Minibuses For Hire, London. Types: Coaches, Minibuses, With Driver. Price match guarantee with Full refund for any booking cancelled seven days before travel

Usually stable businesses have more than 5 authority websites mentions, this one has 6 authority websites mentions and 0 mentions in other websites

Based on 7448 reviews

Smart.Reviews

4.1

48 reviews

Sitejabber

5

1 reviews

Trustpilot

3.7

7399 reviews

Satisfied

Unsatisfied

Gobuses.com Review

Trusted Bus Service for North East Florida

Gobuses.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 12:03 AM

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Gobuses.com Reviews & Complaints (48)

The Bus was Clean, Quiet, and Driver very friendly.. And the price was excellent.
5

4 years ago

review by Qiana Carpenter

I had to cancel my upcoming trip to New York City due to the virus. I sent an email to Go-Bus together with my ticket data and asked for either a refund or a credit. The automatic answer was we are behind but . . However, within a day I was notified of the refund. I consider this very fine service.
5

4 years ago

review by albert mason

The bus ride was comfortable,safe and a great arrival time. My only complaint is that the line was not organized, people walked up and got on the bus while myself and others were waiting on line long before they others arrived and skipped. I feel like a sign should be displayed saying where the line starts to stop all the confusion. Overall so would definitely use GoBus again
5

4 years ago

review by Miss MONIQUE RICHARDSON

I had a trip planned and they were very accommodating in helping me hanged plans during this crazy time of COVID19
5

4 years ago

review by SM

On time and comfortable. Good driver.
5

4 years ago

review by ALICE MOSKOWITZ

All went nice , smooth and on time :) thank you
5

4 years ago

review by Eli

Go Bus did a great job of getting me to NYC on time. I like that there are several Boston Locations that I can catch the bus. In the last 4 years I have only traveled with Go Bus and they have not disappointed me.
5

4 years ago

review by CLB from Boston

Good driving, polite service.
5

4 years ago

review by Rev Mark Nowel

Like everything except the non refundable fee policy. Drivers should not be on cell phones when driving
4

4 years ago

review by NYC gal

My first time on a Go Bus. Newton MA to Manhattan. Parking at Riverside station for the weekend was easy and inexpensive with the PayByPhone app. Friendly and helpful agent replaced my online 9am ticket with one for 8am (I arrived earlier than I'd originally planned), and informed me I was being credited $5 for the difference in price! I appreciated the free wipes and water bottles. USB power and WiFi worked. On time at both ends. My only complaint is the cup holder - It was filthy on the bottom, and it was too weak to support the large water bottle.
5

4 years ago

review by Mr John Brown

They were quick to refund the cost of my ticket when I had to cancel my trip from Boston to New York due to Coronavirus concerns.
4

4 years ago

review by Julie

I was not able to take the bus from VA to NYC because my meeting was cancelled due to COVID19 issue. Customer support was very responsive. Although I did not get a refund, receiving a response to my email was important to me. I am happy with this bus company and will remain my choice of transport to NYC.
5

4 years ago

review by Teresita Trinidad

Cancelled my trip due to this darn corona virus. Easy process and got my refund immediately.
5

4 years ago

review by Gerald

1st time experience and I wasn’t disappointed.
5

4 years ago

review by Mrs Pamela Ndawula

The bus arrived on time and it was a comfy ride from VA to Manhattan. Thanks guys.
5

4 years ago

review by Miss Sofia Bonaya

No lighting in bus, including the bathroom!! Will take a day trip with natural light shining...
1

4 years ago

review by Mrs catherine barlow

Can always talk with a agent, always very professional and available. Thanks Gobus
5

4 years ago

review by Mr james corcoran

The ride was great. Very smooth and handled very professionally. Except for one gigantic problem… Why is a bus traveling from Boston to New York City leaving New York City via the George Washington Bridge and reentering New York City via the Lincoln tunnel? Why did we have to drive through New Jersey? It added a half an hour to our ride for no reason!
2

4 years ago

review by Virna

1st bus left 15 minutes late. Made an unscheduled stop. Arrive at destination 45 minutes late.

2nd bus. Arrived late. Wouldn’t allow passengers on. Bus was dirty. Toilet was disgusting. Driver was rude and inappropriate. Bus #6722 from Manhattan to Manassas, Saturday 2/29/2020. Plenty of witnesses and unhappy passengers.

The rules of this platform sound like you just want good reviews so I don’t expect it to be published or acted upon. But I can prove every accusation.
2

4 years ago

review by Mrs Suzie Grumko

Very efficient, smooth, and timely!
5

4 years ago

review by Ms Barbara

Satisfied

Unsatisfied

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Usually stable businesses have more than 5 authority websites mentions, this one has 6 authority websites mentions and 0 mentions in other websites

Gobuses.com Review

Trusted Bus Service for North East Florida

Gobuses.com Customer Service Contacts

No contact details for this company.

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