2.6 / 5
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2.2
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1
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3
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4.5
Technical
Is gobuydigital.com legit?
- Several trusted websites are linking to this site
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- We found several negative reviews about this site
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4
reviews
vs
0
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0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 5 authority websites mentions and 0 mentions in other websites
Based on 4 reviews
Smart.Reviews
2.6
4 reviews
Gobuydigital.com Review
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Gobuydigital.com Customer Service Contacts
Tesselschadestraat 11, Amsterdam, 1054 ET, NL
+1 737 218 6046Share the company's rating
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Last update: Fri, May 20, 2022 5:22 PM
I originally ordered the TV on 12/2/2007 with an expected 12-24 hour timeframe for shipping. Needless to say, this was not met.
After placing an order, the purchaser is required to contact gobuydigital to "confirm the transaction". This confirmation entails trying to sell you extended warranties, HDMI cables, and other high profit margin items. I expected that, but it gets worse.
It took me many calls to customer service to get this TV shipped. Average wait time was 45 minutes for someone to pick up the phone. Each time, I was told a different story about my order and where the TV actually was located. I tried to cancel my order, and was told that there would be a 10% charge for cancellation. It was not until I called Visa and had them start a chargeback that the TV was finally shipped. Once shipped, of course, FedEx got it to me quickly.
The product sold is not the product pictured on the website. The website is misleading since it shows a stand on the TV that is not included in the price. They charged an additional $99 for the stand. As well, they included a 6% "pro-rated" fee that they claim was insurance for FedEx. I called FedEx and they said that they had nothing to do with it and that gobuydigital.com was misrepresenting FedEx.
The website also states that the TV is a new TV. However, the manual was missing the warranty page. Looking carefully, I could see where it had been removed. A call to Sharp informed me that this is what is done with refurbished TV's. However, at that time, Sharp could not confirm that it was refurbished.
I am handing the matter over to an attorney in New York that specializes in fraud.
Usually stable businesses have more than 5 authority websites mentions, this one has 5 authority websites mentions and 0 mentions in other websites
Gobuydigital.com Review
No description for this company.
Gobuydigital.com Customer Service Contacts
Tesselschadestraat 11, Amsterdam, 1054 ET, NL
+1 737 218 6046Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
3 years ago
review by Zz5w6f E.