goldsmiths.co.uk

4.1 / 5

goldsmiths.co.uk

goldsmiths.co.uk
3 Reviews
4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3.8

Reviews

3

Social

5

Featured

5

Technical

Is goldsmiths.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • Instagram account found but audience is small
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Based on 2423 reviews

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Goldsmiths.co.uk Review

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Last update: Wed, Mar 9, 2022 9:17 AM

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Goldsmiths.co.uk Reviews & Complaints (3)

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quality 3 /5

customer service 4 /5

Goldsmiths Basingstoke were extremely helpful during my recent purchase. I visited the store 3 times before I made my final choice. Each time the young lady who served me and the other staff were extremely pleasant and helpful, never putting me under any pressure, always giving me sound advice. They are what customer service is all about.
5

3 years ago

review by Glenn Lawton

#customer service(5/5)

I have several issues with Goldsmiths 1. Product Quality - purchased my husbands white gold wedding ring, he had worn it a week on our honeymoon and it was scratched with gold showing through. We were asked in the shop if he had caused the damage by dragging it along rocks in the sea bed - which no he'd not, just general wear. The ring was sent back to be polished and re plated - on return worn for 3 days at work and it looked like he'd had it 20 years, totally scratched and gold looking. On taking it back for repair a second time - we waited more than 3 weeks for its return, told the delay was due to the workshop thinking a charge should be applied. 2. This is where the second issue comes in - all repairs are guaranteed for a year, so why would the workshop even question charging ? either just incompetence or delay tactics. 3. No response when raising a complaint via the customer service complaints email address - not even a thanks for your mail I call that poor service. My personal experience do not buy any white gold products from Goldsmiths - I have three white gold rings, one is 1 years old and looks a little tarnished but still good, 1 is 2 years old no damage and my wedding ring less than a few months old, still looking good - none are from Goldsmiths
2

3 years ago

review by Elaine X.

#quality(3/5) #customer service(3/5)

We found that this business has an active Facebook page with 221956 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Goldsmiths.co.uk Review

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