gousto.co.uk

3.8 / 5

gousto.co.uk

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

2.2

Reviews

5

Social

5

Featured

4.5

Technical

Is gousto.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Instagram account found with large audience
  • Business is mentioned on Wikipedia
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Facebook account not found
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

25

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Trust score (5/5)

Juice Master juicemaster.com
4.9 4.9

Trust score (4.9/5)

Juice Master is the No 1 website for Juicing and Blending The site includes FREE juice and smoothie recipes guides on juicer and juice diets

Crust N Cakes crustncakes.com
4.9 4.9

Trust score (4.9/5)

Online cake shop Order cakes for any occasion - Birthday Anniversary Marriage etc We offer free midnight delivery across Gurgaon Noida and Ghaziabad

Liquor liquor.com
4.9 4.9

Trust score (4.9/5)

Liquorcom is your expert guide featuring hand-selected cocktail recipes bar guides and more Find great new drinks to try plus helpful tips and advice

CakeFlix cakeflix.com
4.9 4.9

Trust score (4.9/5)

Browse hundreds of multi-award winning online cake decorating courses by expert Paul Bradford and his special guest tutors Learn how to make cake step by step

La Belle Assiette labelleassiette.fr
4.9 4.9

Trust score (4.9/5)

Avec La Belle Assiette recevez autrement Rservez une prestation de chef domicile auprs des meilleurs chefs autour de vous Partout en France

Marley Spoon marleyspoon.be
4.9 4.9

Trust score (4.9/5)

Wekelijks lekkere recepten - Verse ingredinten - Gratis levering in Belgi - Pauzeer op elk moment - Annuleer op elk ogenblik

Raddish Kids raddishkids.com
4.9 4.9

Trust score (4.9/5)

Join Raddish, a cooking club for kids! Our thematic cooking kits bring families together in the kitchen and around the table.

Amore Bakery amorebakery.co.uk
4.9 4.9

Trust score (4.9/5)

From marketing to your customers or making an event extra special Amore Bakery039s corporate cupcakes are rated number 1 in London

Based on 23071 reviews

Smart.Reviews

3.8

25 reviews

Knoji

4.1

58 reviews

Reviews io

2.66

589 reviews

Sitejabber

5

1 reviews

Trustpilot

4.3

22398 reviews

Gousto.co.uk Review

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Last update: Wed, Mar 9, 2022 1:39 AM

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Gousto.co.uk Reviews & Complaints (25)

First time great, 2nd time Took money, no delivery... What else can I say?!! Steer clear, utter con.
2

3 years ago

review by Deleted User

I thought I’d give this a try after seeing a 60% discount code on Instagram with the Body Coach. I received a text message the day my delivery was fit to say my nic round big be delivered until the following day. I got straight on the the customer services, who apparently were extremely busy so I had to leave my email address. 24 hours later, I’m still waiting for a reply. My concern was the use by date of the meat, now a date less and that it took until 3pm to inform me that my box would not arrive in my chosen day. The box arrived today (7th Jan) I was not at home and the box was left in my safe place. Erm, no my box was not in my advised safe place, but on my door step for anyone to see. The meat as suspected had a rubbish use by date and the herbs were not useable. Waste of money!
2

3 years ago

review by Tricia K.

The concept and recipes are actually pretty good but they need to start using a decent courier (Hermes are awful). I have added notes to my delivery preferences but drivers just ignore them so you'll end up wasting lots of time talking to customer and service and with no food.
1

3 years ago

review by David R.

I closed my account in 2019 as items where always missing and/or damaged, food goes out of date within a day of receiving order and overall poor service. Out of the blue I now have a box of food I didn't order being delivered tomorrow and they have taken payment, all of this has been done without my agreement and they have refused a refund. Emanuel customer service person I spoke to blamed me and covid-19 for this. HE said there was no errors then told me about the errors and just kept changing the story. I'm now having to go through my bank disputes team to get my money back. AVOID USING THIS COMPANY. If you call them get the ticket number for the call as they are recorded and the ticket number allows you to get a copy of the recording of your call. Dont email as they deny receipt of them.
2

3 years ago

review by Nay O.

We have ordered 5 boxes in total now from gousto, the first didn’t turn up, swift refund so let’s move on. The next turned up but was missing a key ingredient, again a small refund. 3rd box came no issues, hurrah! 4th box didn’t turn up, complain get told we will get a discount.... no discount applies to our 5th order. 5th order also didn’t turn up! Failure on 4/5 boxes. If you are after an easy, hassle free way of midweek dining then this ISNT for you... it causes more stress, we pay for late night deliver as we are both at work all day so when the box doesn’t turn up by 10pm it is then too late to go to the shops. Telephone lines close 7:30 so you can’t even talk to someone on the day. They then don’t respond to emails so you call, they then don’t honour their agreements (missing discount codes) and their refunds are straight to their online accounts so you are hooked in with no way of getting your hard earned money back. Fail Gousto! Hello Hello Fresh!
1

3 years ago

review by Deleted User

Gousto.co.uk Review

No description for this company.

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