3.6 / 5
Trust Score
3.9
Reviews
1
Social
5
Featured
4.5
Technical
Is grainconnect.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
19
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Based on 277 reviews
Smart.Reviews
3.6
19 reviews
Trustpilot
4.3
258 reviews
Grainconnect.com Review
Adding next generation broadband to new residential developments If youd like to know more please get in touch
Grainconnect.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Last update: Fri, Feb 9, 2024 3:38 PM
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Noone seems to be interested.. Quite happy for me to sit here with 2 young boys with no Internet.. I'm paying the big package too!!!
Boys with no Internet is nooo fun.
Wouldn't recommend them tbh
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Unfortunately, I had a problem which meant that I had no television (digital or satellite) and they couldn’t resolve over the telephone. As expected, engineer availability was limited due to Christmas. However, when a local engineer was taken ill on the day they were booked to attend at the beginning of January, Grain Connect’s support team tried to locate another available engineer within the local area and when none were available, an engineer was mobilised from the north of England to my home in the South West of England (a round trip of 600 miles). He arrived around 8pm and worked hard to identify the problem in my house, the main box for the estate and the nearest junction box on a wet evening. He located and fixed the problem (a faulty cable) and left after 10pm only when satisfied that I had access to all programme channels.
This was exceptional customer service and very much appreciated and I would have no hesitation in recommending Grain Connect - if only all companies would go the extra mile to keep their customers happy! Many thanks to Simon for arranging and to Jack who showed an outstanding work ethic and both were thoroughly professional throughout.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Service and speeds have been good with no drop outs.
(Haven't tried the landline yet)
Pros - When you call customer services you get to speak to a human being very quickly. Customer service is always professional and polite
Cons - No customer service over the weekend. So if you raise a ticket or need an engineer you'll have to wait until Monday to get a response.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Would highly recommend for sure!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Grainconnect.com Review
Adding next generation broadband to new residential developments If youd like to know more please get in touch
Grainconnect.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Update: Following my review, Grain contacted me to resolve the issues. I’m very happy with the customer service provided.
3 years ago
review by Grantham
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)