Guild Insurance

3.2 / 5

Guild Insurance

guildinsurance.com.au
5 Reviews
3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

2.6

Reviews

2

Social

5

Featured

3.5

Technical

Is guildinsurance.com.au legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Based on 5 reviews

Smart.Reviews

3.2

5 reviews

Guildinsurance.com.au Review

Guild have provided insurance for businesses professionals for over 50 years Specialising in professional indemnity insurance business insurance

Guildinsurance.com.au Customer Service Contacts

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Last update: Wed, Mar 9, 2022 2:10 AM

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Guildinsurance.com.au Reviews & Complaints (5)

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delivery

price

quality

customer service 3 /5

on-time

I had been a customer for nearly 20 years thinking I was covered when needed. First time I make a claim in 20 years and they refuse to pay. The customer service was very poor. No way to treat your long term customers. Needless to say I have gone else where.
1

3 years ago

review by Michael S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I am a Personal Trainer, and without gym space to work in, and non-essential services stopped due to COVID-19, most of my work is now as a copywriter. I tried to add PI for copywriting to my policy but they don't cover that profession. I asked to cancel my policy, and they were happy to do that, but they would not refund the premium that I have already paid (8 months in advance today) because it was "too small of an amount". Yet, I wasn't going to be covered for any claims during that time. Hey Guild, that $70-$80 might be small to you, but might be the difference between me eating this week or not...
2

3 years ago

review by Ann P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I waited 2 weeks for the assessor to call me checking my phones everyday and I am panicking as my mum cannot afford to have the house empty and in the end no one came.

Without sending an assessor the Technical Claims Specialist ([name removed]) at the time said it sounded like the seal where the tiles meet the shower recess has broken down. This and rotting occurs over a period of time and is deemed as maintenance that is not afforded under the policy - but that is not true, in fact none of the builders/trades people could actually figure in the end where the leak was from. [name removed] has out ability to assess remotely... superpowers.

It is criminal, in the end this company ripped my mum off and delayed our renovations by 2 weeks until I dare not delay renovations anymore.. and I could not afford the time at the time to pursue insurance.
2

3 years ago

review by Kublai G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been with Guild with Home and Contents Insurance for 10 years and have made a couple of small claims. The first claim was for a garage roller door which we backed into accidently, claim was accessed and approved the same day total claim was about $2500 less excess, the second claim was for spoiled food during a very extended power blackout, that was about $700, I had to take a bit of a heavy hand to the accessor as they started to quibble about 2 and 3 dollar items on the claim, the state manger stepped in and quickly resolved the issue and forgave any excess - So over all they are no too bad to deal with. Yes they tend to be a little more expensive but if you take the time to read the policy you will see its a pretty comprehensive policy. I have the Elite policy.
4

3 years ago

review by Nbmoller O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We searched online and found that this business has an active Facebook page with 843 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Guildinsurance.com.au Review

Guild have provided insurance for businesses professionals for over 50 years Specialising in professional indemnity insurance business insurance

Guildinsurance.com.au Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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