guitarguitar.co.uk

4.8 / 5

guitarguitar.co.uk

4.8 Great
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4.8 / 5

Trust Score

4.9

Reviews

5

Social

5

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
  • Facebook account found with large audience
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

34

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 14355 reviews

Smart.Reviews

4.8

34 reviews

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2.9

3 reviews

Mamma

5

4975 reviews

Reviews io

3.5

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Trustpilot

4.5

9335 reviews

Guitarguitar.co.uk Review

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Guitarguitar.co.uk Customer Service Contacts

Last update: Wed, Mar 9, 2022 1:35 AM

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Guitarguitar.co.uk Reviews & Complaints (34)

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delivery 4.9 /5

price 4.9 /5

quality 4.9 /5

customer service 4.9 /5

on-time 4.9 /5

Ordered at midday on a Thursday and delivered by midday the next day. Cannot fault the speed of delivery and my (now) pride and joy was in my hands unblemished and in faultless condition. A great service, a fantastic price and a thoroughly enjoyable transaction experience.
5

3 years ago

review by Gareth Uncles

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The package came two days after I ordered. Great service again from GG. Thanks!
5

3 years ago

review by Derek Murray

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered the item one day and it came safely the next even in these trying times. The guitar was well packaged and I've had no issues whatsoever. Excellent stuff
5

3 years ago

review by Scott Currens

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Guitar arrived next day as stated, what arrived was even better a fender strat original 60s model in shell pink, sound is unbelievable from it, guitar guitar were spot on
5

3 years ago

review by V. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered on line after I had bought a Taylor guitar in store and I had such great service and assistance with my choice. I was given a gift certificate as a Christmas gift as I had spoken so highly of the service. I finally remembered it was there when re arranging my music area and I was surprised about how much choice there was and how easy it was to place my order. It arrived the following day well packed and I have to say that Guitar Guitar have again surpassed.my expectations.

Thanks, loving my guitar and the accessories I got on line.
5

3 years ago

review by Jean Paul

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Received the package next day, early in the morning. Everything was in perfect condition, and there were no faults to be found. Great service.
5

3 years ago

review by I. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently purchased a charvel guitar with a caramelized baked neck... omg this this is not my normal kinda guit but I asked the shop for some recommendations and my taste an styles an just waw!
I am in love with my newest addition an the V12 financial deal I have set up is perfect I'm paying Penny's a month for 2 years an had the baby 2 days later maybe 3!
I'm so happy!
5

3 years ago

review by Ian Wilkie

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I placed my order on a Friday, paid the extra for Saturday delivery and it arrived intact and on time - what more could you ask for?
5

3 years ago

review by Dave Baxter

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Two products apparently dispatched the same day, but arrived one day apart. Did not get an email confirmation of purchase, but fortunately I printed out the final page of the online transaction showing ‘Paid’. Suggest you send an automatic confirmation of payment receipt.
4

3 years ago

review by Terence Williams

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

GUITARGUITAR's website and online ordering service is second to none! There is a fantastic choice of guitars and guitar-related effects and the shopping experience is so friendly with comments and explanations of how the effects work, that it is very easy to just keep buying!!
5

3 years ago

review by Pete Cowan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I really like this shop, the costumer service is incredible, guitar guitar is a very good site to be informed about music instruments and budgets, also is the best site to make a right choice for what you really need to buy!!
5

3 years ago

review by Z. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

customer service: 5 Stars - responded to my email on the same day
delivery: 5 Stars - refunded delivery cost for delayed (by 1 day only) parcel
product: 5 Stars
5

3 years ago

review by Dom K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased a Martin 16 Series with an excellent saving, couldn’t get close to GG price anywhere. Guitar came quickly with plenty of communication. I then ordered a couple of guitar stands on a separate order. Having received them I realised that I had paid delivery as they were a lower order value. Spoke to Chris on the chat facility and explained the situation and he Instantly refunded me the carriage! Great service and as a result If their approach I am about to buy a Taylor from them
5

3 years ago

review by John Hopkinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've been a regular customer of guitarguitar in Glasgow for several years and have always found the staff very knowledgeable and helpful. On my latest visit to their Glasgow store I was shown a number of very nice acoustic guitars and negotiated a deal to trade in the guitar I had with me against a beautiful new Martin with sinker mahogany back and sides.
5

3 years ago

review by Roger Penny

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Guitarguitar.co.uk Review

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Guitarguitar.co.uk Customer Service Contacts

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