H2 Gear

3.4 / 5

H2 Gear

h2gear.co.uk
9 Reviews
3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

3.6

Reviews

2

Social

5

Featured

3

Technical

Is h2gear.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • SSL Certificate Not Detected
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

9

reviews

vs

0

AI declined reviews

0%

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Trust score (4.9/5)

Usually stable businesses have more than 5 authority websites mentions, this one has 8 authority websites mentions and 0 mentions in other websites

Based on 731 reviews

Smart.Reviews

3.4

9 reviews

Trustpilot

4.6

722 reviews

H2gear.co.uk Review

Mountain bikes for hire and for sale in Grizdale and Ulverston List of bikes and accessories available and links to local activities

H2gear.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:03 AM

  1. Smart.Reviews
  2. Categories
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H2gear.co.uk Reviews & Complaints (9)

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delivery 4.6 /5

price 5 /5

quality

customer service 5 /5

on-time

ordered my bike on Thursday for Saturday delivery, they emailed explaining they couldn't achieve the Saturday delivery so would refund the delivery charge and ship for Tuesday delivery. so i took the day off work for Tuesday delivery, then on Tuesday i get an email saying its now moved to Wednesday! very frustrating, the main reason for choosing H2 gear was due to the quick turnaround listed in the checkout, they did send a £50 compensation but i still feel frustrated over the delivery
2

3 years ago

review by customer

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

First time buyer from H2 and very happy. Dispatched same day, even though I placed order after 1500 which is great. Next day free delivery. Will shop there again.
5

3 years ago

review by Raf

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Giant Quick e+ 2019 model
Saw the bike I wanted online and phoned to place my order.
Bike arrived a couple of days later well prepped and packaged with just the handlebars to turn and secure. They had fitted a luggage rack that I ordered at the same time too. A couple of minor issues were dealt with efficiently keeping me informed at all times.
I would say the customer service of this company is excellent and I wouldn’t hesitate to recommend.
5

3 years ago

review by Trevor Yates

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service goods arrived within 2 days. Shorts ????
5

3 years ago

review by Judy Cockayne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After a little glitch and a bit of frustration over a lost order and slow communication, Rachael arranged next day Saturday delivery and a lovely note to apologise. Item was received and fitted easily. Things don't always go to plan and I think you can judge a company by its response, in this case they rectified the problem as soon as they could so I've updated my review to reflect this.
5

3 years ago

review by Linzi

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I dealt with Racheal in the st Paul’s shop in
London, She was very helpful and kept me updated on my bike purchase. I was also given £100 vouchers to spend in store due to a small blemish on the frame they had found while preparing bike for me (hardly noticeable).
Quick delivery in 3 days from online purchase, I will definitely be dealing will these guys again.
5

3 years ago

review by customer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered and paid for a bike online - waited two days for when it was supposed to be delivered only to be told they didn’t have stock anymore
1

3 years ago

review by Customer

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great price and speedy delivery very impressed only comment would be Giant Race Day BIB shorts ordered large as previously had a medium which was too small, large doesn’t come up much bigger so not as comfy fit as my Endura BIB shorts.
5

3 years ago

review by Elliott Vowles

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 8 authority websites mentions and 0 mentions in other websites

H2gear.co.uk Review

Mountain bikes for hire and for sale in Grizdale and Ulverston List of bikes and accessories available and links to local activities

H2gear.co.uk Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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