How we tailor-make your holiday

4.5 / 5

How we tailor-make your holiday

4.5 Great
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4.5 / 5

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4.9

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2.5

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Based on 27 reviews

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4.5

27 reviews

Hayesandjarvis.ie Review

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Last update: Tue, Sep 7, 2021 8:36 AM

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Hayesandjarvis.ie Reviews & Complaints (27)

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delivery

price 5 /5

quality

customer service 5 /5

on-time

I found the young lady that helped me organize our last trip was very helpful efficient very informative and her resort knowledge was a great help.
5

3 years ago

review by Z. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was dealing with Leah, she was so helpful with all my queries and gave me the best offer for flights. So nice to deal with too.
5

3 years ago

review by Claire Coen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is my second booking with Orlagh, she is brilliant to deal with!
5

3 years ago

review by Donna Finlay

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Not going to lie I tried to shop around on the prices for my honeymoon but Rachels standard of customer service swayed it for me no matter how many times I asked her to tweak things she never failed to be helpful and carry out her job to the highest degree of professionalism thanks Rachel :)
5

3 years ago

review by Shannon Sheridan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We book our annual holiday with Hayes & Jarvis every year. Their service is excellent and choice of resorts is top notch. The Travel Agents go to great lengths to ensure we have the best holiday experience by arranging private airport transfers, flight paths and times, room upgrades, etc.
5

3 years ago

review by Adrian Luke

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had phoned for a pricing of a holiday last Saturday, and was disappointed not to have heard any follow up by the following Tuesday. I had to ring again and Tracy was indeed very helpful. I was very happy with the way she dealt with my queries, and she even sent me the link for booking early with Virgin and joining their flying club where you can accumulate air miles.
I found Tracy to be professional, helpful and courteous and as a result of her help, I went ahead and booked a holiday to Mexico in January. She was great and thank you
I hope our experience in Secrets Maramo Cancun will be of the same high standard and I would have no hesitation in recommending Travelmood to my Family and friends.
Warm regards,
Raymond Barry.
4

3 years ago

review by Raymond Barry

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I dealt with Karen she was very helpful and always at the end of a email or phone to contact she tried getting the very best price for our honeymoon she was a pleasure to deal with 5 star service
5

3 years ago

review by O. N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I planned a trip to Jordan with Tracey from Hayes & Jarvis. I made several changes to my trip at very stages and Tracey was very helpful throughout. Easy to contact and very professional.
5

3 years ago

review by B. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We dealt with Fiona Kelly she was very helpful and knowledgeable
5

3 years ago

review by Lousie Sexton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Would highly recommend travel mood delt with Karen from enquiry ,to me booking my holiday fantastic service made enquire and Karen rang me back 10 mins later with 2 options for the destination we picked she gave me all the advice on the destination that I needed . Straight forward hassle free . We booked our holiday can't wait , thanks again travel mood .
5

3 years ago

review by Martina Mcsweeney

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the second year we have booked through H & J , we deal with Orlaith and the services is really five stars, her knowledge of the resorts is second to none, well done Orlaith
5

3 years ago

review by Val Diggin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hi I have so far had a good experience dealing with your tour operator Denise. I would hope to be informed immediately if there any changes to my booking. Any tips traveling to Asia i should know about.
Regards Mary
5

3 years ago

review by Mary Keogh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Travel consultant (Tracy) was very knowledgeable about South Africa. Good suggestions re route and accommodation, and a pleasure to deal with. Tracy was very patient as we had a number of changes to itinerary before it was finalised.
Would recommend Travelmood without hesitation.
5

3 years ago

review by Daniel Lynch

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We've been dealing mainly with Orlagh Hogan in the Dublin branch for many years. She never fails to deliver a good service. All options, i.e. airlines, hotels, locations and budget are comprehensively researched for our benefit.
5

3 years ago

review by Paul Kenny

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

From the minute I spoke with Karen she couldn’t have done enough for me. We had a budget and she made it work for us. I found her very friendly and obliging and would highly recommend her.
5

3 years ago

review by D. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I dealt with Sarah McCormick who I have been dealing with for the last 11 years. It is because of her that I have kept returning. She goes to the end of the earth to find us our perfect holiday and we have never yet been disappointed, Shes knows our preferences so well and even though it takes a while, she perseveres and we know she will get the best value, great accommodation and destination for us.
She has a lovely personality and is a great asset to your Company!
5

3 years ago

review by Imelda Knight

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I contacted Leah with a rough idea of going to Thailand, 2 nights in Bangkok and 10 days in Hua Hin, she then advised me that the weather at that time wasnt good, and on advice I decided on Koh Samui, after many date changes by me and no trouble to Leah, a great holiday that Im very much looking forward to going on is booked
5

3 years ago

review by Kohlin Lourenco

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We are planning a trip to India and Sri Lanka We were advised on the best places to stay and the best route to get all our sightseeing in and have a few days at the beach to recover
5

3 years ago

review by V. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As always service is fantastic booking my holidays for years now all staff go up and beyond to tailor your wants and needs
5

3 years ago

review by Martina Core

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The service from Tracy couldn't be better, the only reason I didn't give 5 stars was that I could no longer pay in cash as I did for the past 4 or 5 times we travelled with the various incarnations of Hayes and Jarvis, starting with Travelmood. Cash suits me much better.
Mary Harris
4

3 years ago

review by N. K.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Hayesandjarvis.ie Review

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