3.5 / 5
Trust Score
4
Reviews
2
Social
4
Featured
3.5
Technical
Is heirloom.london legit?
- Many trusted websites are linking to this site
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Reviews Analysis
11
reviews
vs
0
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NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 4 authority websites mentions and 0 mentions in other websites
Based on 196 reviews
Smart.Reviews
3.5
11 reviews
Mamma
5
60 reviews
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5
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60 reviews
Heirloom.london Review
A truly unique way of buying or remodelling fine jewellery where the experience is as unique as the Heirloom piece that we create Learn what we do here
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Last update: Tue, Sep 7, 2021 6:25 AM
My fiancée's wedding and engagement rings are exactly what she wanted. Not too showy but definitely classy. Again, Ruth understood what we were after perfectly.
The cost is a good chunk less than the high street. We're not exactly minted, but scraped together enough for a sparkly diamond that inspires jealousy (which is apparently an important quality in an engagement ring).
Ruth was flexible about meeting and kept us up to date with regular emails after the order was placed. Full marks for customer service.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I confess I was a little nervous when Ruth suggested a softened trapezium shape for both bands but I understood the logic and agreed to move forward with this proposal. The plan was to combine my original bands into the reshaped and slightly thicker engagement ring band whilst retaining a similar setting for my diamond and to have a brand new wedding ring made in the same bespoke shape.
Following a couple of previous meetings and fittings, I picked up the finished products at the beginning of the week and feel like a newlywed looking at my new combination of rings all the time!
Off the finger they look somewhat odd and surprising in shape but once on my finger they look really lovely and they seem to sit very well, don't spin and are certainly comfortable to wear.
Thank you Ruth - a great result! I will certainly be sharing this innovative solution with my friends.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
At the time I too was starting the process of trying to find the right engagement ring and so I thought I'd employ Ruth and the team to help me in conjuncture with looking myself.
After meeting with Ruth and and gathering a better understanding for how the process worked it wasn't long before I'd discontinued my personal search as it was clear that nothing I would find in a typical diamond retailer would match up to the quality of stone Heirloom was able to source.
During the whole process Ruth (and by extension the Heirloom team) showed an amazing attention to detail, truly trying to understand what I wanted and offering a wide range of choices within that selection.
In the end through Heirloom I ended up with an amazing engagement ring that both me and my now fiancé couldn't be happier with.
Thank you Ruth and the Heirloom team!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I paid securely online and the ring was couriered to me the next day and I was able to surprise my wife on Christmas day with the ring she has anticipated for quite a long time.
I personally could not recommend Heirloom more highly and I will certainly be using them again in the future.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Received extremely professional advice and would totally recommend using Heirloom London services to have the (close to) perfect engagement ring prepared; they say perfection does not exist...
Thanks again so much for making this a stress-free, excellent experience.
Blaise
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
It's been great having Ruth's help in my search. Ruth first met us to understand what we liked and then brought us number of options and advise us on what to go for.
I'm extremely pleased how the whole process was simplified for us and we got a beautiful ring at the end at a great price!
I highly recommend anyone looking for rings or any jewelry for that matter to speak to Ruth. She's very personable and professional.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 4 authority websites mentions and 0 mentions in other websites
Heirloom.london Review
A truly unique way of buying or remodelling fine jewellery where the experience is as unique as the Heirloom piece that we create Learn what we do here
Heirloom.london Customer Service Contacts
No contact details for this company.
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Access SmartReviews free tools for businesses and start getting closer to your customers today!
Further down the line it came to getting our wedding rings arranged, with not a flicker of consideration we called upon her again to assist with this.
She came to our house and talked through all the many different options available and was able to not only get us something we wanted within our budget but she also arranged for the engagement ring to be resized as it was slightly too large.
The rings came within the timescale promised (which was pretty short as we left it quite late!) Ruth was also going away on holiday but managed to still meet the timescale promised and we both love the finished product which we had engraved on the inside also.
A lovely person who really knows her stuff and offers up much more information than any other provider I have ever come across.
I have since asked her to make something for my daughter and have no doubt that any of our requirements in future Heirloom will be our first port of call.
3 years ago
review by Kane Sterling
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)