Estate Agents in Kings Heath Birmingham Heritage

3.7 / 5

Estate Agents in Kings Heath Birmingham Heritage

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

3.9

Reviews

1

Social

5

Featured

4.5

Technical

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Reviews Analysis

18

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Based on 102 reviews

Smart.Reviews

3.7

18 reviews

Mamma

5

84 reviews

Heritage-estates.co.uk Review

Established in 1993 Heritage is a leading independent estate agents in Kings Heath specialising in properties to sell and to let in and around Birmingham

Heritage-estates.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 8:04 AM

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Heritage-estates.co.uk Reviews & Complaints (18)

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delivery

price 4.8 /5

quality

customer service

on-time

From the moment Jessica came to meet me, I knew she was the person I trusted to sell my house, also Rachel covering admin, they both made the experience far less stressful than I expected. Thank you to the whole team at Heritage
5

3 years ago

review by Ann E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would 100% recommend my friends and family to use Heritage estate agents. Jess helped us right from the beginning and was so supportive, knowledgeable and honest, and gave us fantastic advise right from the start to get our house sold at the right price efficiently, which is exactly what you want in an estate agents. Once sold Rachel the sales progresser helped us with contact on a weekly basis. Rachel is fantastic at her job, no problem is too big, and she gave so much time and empathy towards us as clients. It is very obvious to me that Heritage put their clients first and go that extra mile to get a great result. Don't hesitate in choosing them to be your estate agent, I hope I am lucky enough to use them again in the future.
5

3 years ago

review by Megan Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I tenanted through them for years before buying with Heritage. They're an amazing and proactive team of professionals who happen to be really nice chaps. I can't recommend them enough. Super clear and timely communication, and a very human service. Excellent stuff.
5

3 years ago

review by Rob S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been a client of Heritage for a number of years now. They provide a valued service.
4

3 years ago

review by F. Y.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I have used Heritage for 5 years to rent out my property in Kings Heath. I now live outside the area and therefore can't deal with any property issues that quickly myself so I use the full management service provided by Heritage for peace of mind. The service is reasonably priced and generally well organised. They are able to source local tradesmen to address any maintenance issues and provide quotes prior to undertaking any work, unless there is necessity for an urgent issue to be addressed. I previously used another local letting agency who 'managed' the property from Milton Keynes which was not ideal (getting a plumber on one occasion from Coventry, with travel costs, as there is obviously no plumbers in Birmingham...). My property has been occupied continuously for 3+ years with a tenant that Heritage were able to recommend themselves from another property they managed. Overall very happy with the service provided by Heritage and would recommend them to others wishing to let properties.
4

3 years ago

review by Mark C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We have used Heritage Estate agents for both of our sales within the last 5 years. We have been so impressed with the whole team’s professionalism. Vanessa really knows her stuff and will be honest with her valuations rather than trying to sell it to you with an inflated estimate. In both of our sales her valuation was spot on. This time round our sale with quite complex. She managed this extremely well. We felt she advocated for us fairly and was able to advise when things weren’t clear. She was also instrumental in us securing our dream house by talking directly to the agent. I have no doubt that we would not have received such an amazing service from any other agent. We are so happy we chose them.
5

3 years ago

review by Alice E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The whole team at Heritage Kings Heath are fantastic, in particular Jess, Rachel, Charlotte and Jenny. Excellent service from beginning to end. Friendly, informative, proactive and highly professional. Nothing is too much effort for them. Would highly recommend!
5

3 years ago

review by C. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used heritage estate agents many times of the last 15 years.they have always been very professional, honest and efficient.
That’s why I continue to use them.
5

3 years ago

review by Andy G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Professional and hassle-free service right from the initial viewings and negotiations with Jessica, through to the purchase with Rachel. Would highly recommend Heritage. Many thanks!
5

3 years ago

review by Allison L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service, right from the start, Jess, Sandy and Rachael are a absolute credit to Heritage Estate Agency, the advice and guidance all 3 provided was invaluable. I will most certainly recommend Heritage to all friends and family.

Thank you Jess, Sandy and Rachel I wish you all well and will be in touch when I'm looking for my next property.
5

3 years ago

review by Imyad Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fast and informative process, especially from Jenny who was there from the first viewing through to handing over the keys. Definitely recommend
5

3 years ago

review by Laura S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would highly recommend Heritage, I was looking for a property for over a year and have finally just moved in, they kept me updated with all properties coming onto the market, were great with the purchase and all the staff are friendly and helpful.
5

3 years ago

review by Kate P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

iwWe had property that was let each year, We liven the US and Heritage was always there with answers to questions and getting any repairs/maintenance done/ we have used Heritage since the early 1990"S My husband & I sole out property in Dec 2016 and again They were so helpful with the may questions I had and with the sale of the property. The staff were always very efficient, professional and friendly.
5

3 years ago

review by Noreen U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been looking for a property since March this year and have been to several viewings. I recently arranged a viewing with heritage (Charlotte) and was very impressed with the 5* service I received. The viewing was very detailed and lots of ideas put forward by Charlotte. I was so impressed I emailed her the same day to thank her for her professional and friendly manner it was a breath of fresh air as I had never had this before with any other estate agents. Fantastic service received thank you
5

3 years ago

review by Serena A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Heritage said they could sell our house in 2 weeks and they delivered, sold in 2weeks to the day. Very efficient service . Would recommend them highly.
5

3 years ago

review by Pam O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I sold with Heritage in spring/summer 2019 and was very impressed. As expected I found them to be highly professional when initially appraising my property but what set them apart from other estate agencies I took appraisals from was how evidently savvy they were with the use of online tools and metrics to market my property and then report back on how it was being received by the market.

As it was, I was in the happy position of having accepted an offer above asking price three weeks after the house went on the market. As the sale then moved through the stages of securing funding (for my buyer) and conveyancing to exchange and completion, I found them to be highly competent, responsive and good at managing my expectations.

In short, very much recommended.
5

3 years ago

review by Dami A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our first meeting was with Jessica, who was very professional and gave a realistic and achievable valuation of our property. Sandie was always helpful on the phone, and Rachel and Vanessa negotiated the best price we could achieve. This was all in the middle of a political situation which slowed the market. Thank you to the team, and we would definitely use Heritage again.
5

3 years ago

review by J. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Heritage-estates.co.uk Review

Established in 1993 Heritage is a leading independent estate agents in Kings Heath specialising in properties to sell and to let in and around Birmingham

Heritage-estates.co.uk Customer Service Contacts

No contact details for this company.

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