herringshoes.co.uk

Bought some Loake chelsea boots recently, unfortunately I had to return them as they were unsuitable (although the boots were lovely and excellent quality). The service was excellent from Herring shoes even providing polish and a shoe horn with my order. They were delivered next day and provided return slip. Refund was quick. I wouldn't hesitate to use Herring again and cannot recommend highly enough.

Herring sometimes advertise shoes for sale that they don't have in stock. In my case the manufacturer hadn't even made the shoes yet. So I got no shoes and as yet no refund. Dealing with their customer service is like trying to negotiate Brexit. All I asked was to be refunded and informed when the shoes are back in stock. A basic common courtesy you would expect from a business who has just wasted your time and is holding your funds. Their customer services leader preferred to suggest I was wrong to suggest their 3 -5 days delivery promise was false and I should not mind waiting six weeks.

I've purchased from this company for over 10 years they never let me down shoes are always as described and their customer service is the best I've experienced, I started in retail management when I left school in 1976 still involved now and I've never come across a better business that puts the customer first. Well done Herrings.

We found that this business has an active Facebook page with 36386 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.