HF Holidays

4.3 / 5

HF Holidays

4.3 Great
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4.3 / 5

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4.5

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Hfholidays.co.uk Review

HF Holidays organise guided walking holidays self guided walking holidays leisure and activity breaks in the UK Europe and worldwide Which Recommended

Hfholidays.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:41 AM

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Hfholidays.co.uk Reviews & Complaints (30)

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delivery

price 4 /5

quality 5 /5

customer service

on-time

Found telephone booking helpful and help from manager when a number of guests curtailed the time due to present health situation.
4

3 years ago

review by Guest S.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

As the first week of the season everything was excellent.
5

3 years ago

review by Guest R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First class - meals, days out very well organised.
Food was excellent.
All staff very helpful in sorting things out.
5

3 years ago

review by Guest A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Post refurbishment of the hotel there were problems, the brand new towel rail did not work,
Water through the roof outside my room etc
Really annoyed by the leader trying to rush everyone into a pub on the Tues at the end.
They had cancelled the night walk on Monday because people might go in pubs. Not wise in a pandemic and at least five of us did not go in.
2

3 years ago

review by H. B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent from initial booking right through the whole of the Taster Weekend at Monk Conniston. A thoroughly enjoyable experience.
5

3 years ago

review by B. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had a phone call o0n the morning of my departure for an activity holiday starting on 20 March, telling me that the leader was not available. I was offered a 'self guiding' break - no thanks. Four days with no transport in a country house was not suitable. I have heard nothing further regarding either a credit note or a refund. The booking service is normally very good, but not this time. Also annoyed to receive this request for feedback on a holiday I did not have.
2

3 years ago

review by Guest Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

booking very easy BUT the itinerary was very general and the name of the Photography leader unknown prior to arrival
1

3 years ago

review by B. F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Booked online 24 hours before departing.
Very easy and quick.
We were due to be in La Gomera but our flight was cancelled at the Gate.
5

3 years ago

review by S. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The holiday was a good price as it was 50 % reduced. The walk leaders led us on some beautiful walks. I had a nice spacious clean bedroom.
4

3 years ago

review by Guest M.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I find it almost impossible to rate my holiday as on my first walk I had a serious accident involving a trip to A & E and subsequent trips to a health centre for redressing my injury. That said, I managed the free day in Funchal. The hotel was excellent though due to the possible effects of being very shaken-up and having to take a very strong dosed anti biotic I was not very interested in the food which looked excellent. The hotel staff were very good and helpful.

One of the leaders (John) accompanied me to A & E and he has promised to send me a photo of the accident spot but so far I have not received anything.
4

3 years ago

review by Ken Greene

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

This was an excellent weekend experience but sadly through no fault of HF the last day of the Words by the Water was cancelled by the organisers. The leader was very good and was able to offer alternative activities which were informative and enjoyable.
5

3 years ago

review by B. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The bedroom was cold but I was able to get extra blankets the second night.
The radiator was off when I arrived and never got hot even when turned on.
Do they bleed the radiators I asked myself.
The food was good.
The staff were very helpful.
The bus services from Manchester airport via Buxton and other cities such as Derby to Ashbourne are excellent. There is even a bus from the house to and from Ashbourne.
The bridge leader was disorganised and on one occasion arrived 15 minutes late.
4

3 years ago

review by F. T.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I had no problems at all with getting the weekend break I wanted. The sales staff on the phone were very helpful
5

3 years ago

review by Jane Restorick

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent weekend tutor was very informative and encouraging to my partner and I as we booked the wrong course in error but Julia made it most enjoyable for us.
Hotel, staff and food all very good. Will definitely return and book other bridge weeends thoroughly enjoyed the experience excellent value for money.
5

3 years ago

review by Freda Bentham

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great to enjoy a week of winter sunshine with only one poorer day of weather. A good combination of sightseeing and walking with the emphasis being on the walking. We were extremely fortunate to be upgraded to the five star Asmina Suites hotel, each given a suite with balcony overlooking the sea, amazing food and service.
5

3 years ago

review by W. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Booking arrangement was smooth and a well organised taster weekend. Welcoming, informal and inclusive. Choice of walks varied but level of difficulty could have been explained better. Hence only 4 stars. The walk we chose (number 2) involved a significant scramble at height which was unexpected by us and the rest of the group. We would probably have picked a different walk if we has known this. The HF staff were excellent and the (unpaid) walk leaders were fantastic.
4

3 years ago

review by Charles Speirs

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I was given a flyer for the Taster Weekend at the Destinations holiday show in London. I was already planning a visit to the Lakes with a friend who had never been, so this was very timely. We booked immediately which was very easy. I didn't think to ask about single rooms, but I would do that in future.
5

3 years ago

review by Lynne Jackson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Feed back for 4 night Dovedale guided walking holiday 2.3.20
Excellent houses to stay and places to visit, excellent caring leaders and good value. I have thoroughly enjoyed several excellent hf holidays, but this one was disappointing because there were 2 groups of over 20.
No effort was made to introduce the ‘independents’ to each other at the start of the holiday so the first day was tedious. This was made worse by the 1.5 walk being made very slow, and several people were getting cold on a cold, wet, windy day while we kept waiting for the catch up.
Gradually 4 independent ladies ‘found’ each other and things improved. We also selected a hard walk. This was the first hf holiday for one of these ‘independents’ and I explained things were usually much better -and not to be put off trying another hf holiday.
HF advise they are busy with the current CV problem or I would phone. I hope this feedback gets back to them, as I know how hard everyone involved tries to make things work out well for the guests.
I would not like to do a holiday with 2 big groups like this again. How do I find out if big groups are booked in please?
1

3 years ago

review by Guest U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent walking holiday in Portugal, March 2020.
5

3 years ago

review by Guy Boxall

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Linda Hollingshead is a superb tutor. She taught us all a huge amount in just 3 days. She really understands how to teach and really knows her stuff!
My only suggestion is that you give her some one-week courses next year. The whole group was unanimous about this. She inspired us all and worked incredibly hard to make sure everyone was achieving as much as they could.
It is also important that you advertise the name of the Art tutor, as some, such as Linda Hollingshead and Dave Jeffery, we seek out because they are knowledgeable and such good teachers, knowing how to communicate their expertise and encourage all of us.
5

3 years ago

review by Guest G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hfholidays.co.uk Review

HF Holidays organise guided walking holidays self guided walking holidays leisure and activity breaks in the UK Europe and worldwide Which Recommended

Hfholidays.co.uk Customer Service Contacts

No contact details for this company.

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