home-depot.com.mx

Today I went to Home Depot I have to use a cart I am handicapped due to a tumor taken from my spinal cord I can walk just a little with a cane but just a little today I had my son in law take me to the Home Depot on hwy 620 to get 3 things I first get a cart then I wanted to get 3 plants but they are right out the door and I ask if I could go out the door and get them one employee was outside they told me I cannot go out unless I paid I asked them if I could take the items in my cart out xx I was then told I may steal something I lost my cool and told them things I wish I had not said got off the cart still saying things I wish I could have not said I walked down to the main store I ask agin in things I again I wish I did not say I know she did not do anything to me but I unloaded on her I was mad a temper I do not let out often I was called a thief no one calls me that so I will not go back ever!!!

We were renting a Penske Truck from Home Depot, where they are just a 3rd Party 'intermediary' in the transaction. We were supposed to pick up the Truck at a specific Home Depot location at 7 AM. The Truck was not at the location and the wonderful Gentleman at Home Depot started calling to try and get someone at Penske. It turned out that they had to get a Truck from another location over to us - and the Truck was over an hour late. Through it all, the Gentleman at Home Depot kept us informed throughout and was so very helpful. Will use Home Depot and Penske in the future!

Recently, I needed a new boiler as my heat source. Mine had died. I decided that I needed estimates. There were several contractors I would not even consider. One charged me $100 to look at the old boiler and give me an estimate. One spoke to me on the phone and told me that he could give a wonderful deal. He did not tell me what he would replace my boiler with (btus, type, size, what else was needed). He did not even come to my home to see my home's square feet or my basement. So, I was down to three contractors. One was Home Depot. I have purchased from Home Depot for many, many years. The Home Depot contractor gave me the highest priced quote for the least. The boiler he was going to install was 59,000 btus with a 5 year warranty. The other contractors who gave me estimates quoted good quality, high efficiency 80,000 btus or 105,000 btus boilers. They, also, gave longer warranties, as long as ten years. One would even give me one year of free service. So, the Home Depot quote was one of the worst for the highest cost. I contacted Home Depot Customer Service by email. A man from Resolution Expediter-Services, wrote back to me and said: "I receivved your email regarding the qoute for an installation of a Boiler. Home depot prices are very competitive based on market pricing. We do stand behind our work 100%. I apologized for the dissatisfaction." I hate to tell him that the other contractors stand behind their work as well. Home Depot's quote was a sham. So much for resolution or satisfaction. To me, his answer was too bad, so sad, good bye. Now I have a different viewpoint of Home Depot. I don't trust them and will not shop with them again. There is always Lowe's. The two companies are so similar that there is no major difference between the two.

Bought a stove, but when delivered it was dented, call the store manager and he was very professional and gave me a discount.

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