HomeBello

3.6 / 5

HomeBello

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

2.7

Reviews

3

Social

5

Featured

4.5

Technical

Is homebello.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

21

reviews

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0

AI declined reviews

0%

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Homebello.com Review

Buy Jewelry Home Decor Kitchen Supplies Flatware Stemware Dinnerware Barware and Gifts for Baby Men and Women at lowest Prices

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Last update: Tue, Jun 21, 2022 8:12 PM

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Homebello.com Reviews & Complaints (21)

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delivery 3.7 /5

price 3.7 /5

quality 3.6 /5

customer service 3.6 /5

on-time 3.7 /5

This is a scam! Don't waste your time. They advertise products online that they don't even have. Customer service reps are idiots. I asked why do you have this online for sale if you don't have it in stock? Their reply: "Get a life". What a waste of time.
1

1 year ago

review by adetko

#customer service(1/5)

I had been searching for a dainty looking, gold Claddagh ring for a while and thought I had finally found it when I discovered this ring (https://www.homebello.com/ladies-claddagh-ring-14k-gold-polished-d1862/). However, upon receiving it in person, the quality is very disappointing and not true to the photos. While it is a pretty ring, the band is extremely thin and not consistent in size or thickness. The photo on the website shows the band as the same width all the way around, however as it goes around, it becomes increasingly thin and flimsy. I've only worn the ring for one day, and it's already beginning to bend. As it is final sale, I am unfortunately stuck with it. Very disappointing.
1

3 years ago

review by LaurenGarvey

#quality(1/5)

Charm described as "large". Needs more definite a description. Charm arrived and has a definite front and back (hollow on that side.) Charms don't usually have "backs". A bit overpriced, I'd say, even though "on sale." My main complaint is this annoying website where what I'm now typing is so small and SO FAINT I can barely see what I'm writing. I do lots of on-line shopping and this one is worth just 2 stars. Sorry.
1

3 years ago

review by Sue N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

avoid this store. really bad service. if you need to return something, is a big restocking fee or you cannot return. the owner/customer service does not care about the service. is a big mistake AVOID !!!!
2

3 years ago

review by Mike M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I made an order with HomeBello on the 6th May, I received an e-mail on the 7th May saying that the item is now on back order, even though when I made the order it was showing in stock! They sent me an e-mail saying it would take approx. 3 to 4 weeks. I accepted this and carried on with this wait. As we're now well over 4 weeks I've chased a few times via their own website but still haven't received an update. If it's going to take another few more weeks they should at the very least have the courtesy to let me know. Very poor customer service!
2

3 years ago

review by Julie T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bought a Jim Shore figurine from HomeBello! The item came in great condition, however due to my mail carrier they damaged the original box of the item. I was disappointed with this, but accidents do happen. I contacted HomeBello and they took this into consideration and gave me a partial refund due to the damaged box! Even though this happened and not HomeBellos fault at all they made the situation better. Because of that I will continue to support them! The customer service is great and response time (emailing) is very fast! I would recommend them to anyone looking to purchase anything they sell!
5

3 years ago

review by Nicholas S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I placed an order with this company online, and they were initially processing my order for a long time. When I reached out to ask where it was, the apologized for the delay and were able to ship it right out. Upon arrival, it was the wrong item. They asked me if I wanted to keep the new item for less, and told me the item I had ordered was on back order but could order it as soon as it became available and they would let me know when that was. They did right by me!
5

3 years ago

review by Wendy L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is not a company doing business based on all these horrible reviews and now my experience. This is a scam to STEAL from consumers and this is FRAUD! Placed an order that was in stock, next day receive an email that it's now on back order and I have 36 days to cancel and to advise. No one will return my numerous emails asking if it will be available again and the company does not have a telephone number, only text which they will also not respond to. Save your money, you'll never see your product or refund with this scam outfit!!! Can someone of authority do something about this?!
2

3 years ago

review by Sylvia H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered an item they were apparently out of stock then proceeded to cancel my order without ever refunding me then will not respond to any of my emails. This website acts as a spam. Do not recommend!!!
1

3 years ago

review by Rachel R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was impressed on how well the shipping packaging was for the fragile items that I had bought for my Mother's Day gift. Had a little trouble with the banking transaction to start with but we got that problem resolved and I was very very happy with the hummingbird glass blown figurine that I got for my mother for Mother's Day. I would recommend this company two of my friends
5

3 years ago

review by Catherine V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered an item on May 1at. Was told by company it would ship may 4th. May 6th I was told the item was out of stock, reordered from their supplier and would be shipped out the next morning. Today, May 14th I'm told the pallet of shipments was stolen by USPS employees!?! I asked to cancel the order and requseted a refund only to be asked to provide a cancelback order number. What is that? They suggested I purchase from another seller next time. Do not order from here
1

3 years ago

review by Daniel I.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I got this glass turtle as present for my mother and we both love it! It's beautifully made and well crafted. The price was also very affordable. I feel that I could have paid more considering the quality of this gorgeous little piece of art. The only concern I had was that the shipment tracking appeared as if it was never shipped, but then the product arrived within a week and in perfect condition, so I have no complaints. Overall, my experience with HomeBello has been very pleasant. If I'm in the market for more stuff, I will be back!
5

3 years ago

review by Gael P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

awful customer service when i TEXTED to pay a split payment on two credit cards also text was delayed and NO PHONE CALLS?? and coupon codes online are scams to get you to go to the site and then get your email and get you to purchase items
2

3 years ago

review by Aleida N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

There is something seriously wrong with this place and this website! Authorities should shut this place and website down. The idiot running this scam website is a complete $#*! and should not be trusted. No one should ever place an order!!
1

3 years ago

review by Laura J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I placed an order (excess of $1,000.00) for multiple pieces for a dinner set over 1 year ago! HomeBello charged my credit card and only sent me half of the items. Josh, AKA "Mr. Customer Service by Text", strung me along for 6 months claiming the items were on back order and coming from Europe. That was 6 months ago! Now a year has passed and I never received my items. To add insult to injury, Josh stopped responding to my e-mails and texts.
2

3 years ago

review by Anthony G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Mistakenly shipped the wrong finish item. Gave me a discount to keep it, and will ship the correct item along with an additional discount and free freight when it becomes available. That's about all you can ask for!
5

3 years ago

review by Brad F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Not several stores offer genuine Arte Italica Dinner wares. As I found on Homebello, the collection isn't too wide but it's pretty good. I ordered the Arte Italica Burano Dinner Plates (6pcs) and am satisfied with the product. I'd only ask to add some more items that are generally available at other stores.
5

3 years ago

review by Abinash J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am making a Turtle Necklace for my 25th Wedding Anniversary. Most of the necklace is Trollbeads Turtle Beads so I looked for beautiful large hole glass Turtle Beads. I was lucky enough to find your Fenton beautiful glass Turtle Beads in a bright yellow and lovely blue colors that look so good on my necklace that I ordered two more Turtle beads. Their customer relations department at HomeBello is wonderful and responded to any question that I had. My entire experience with Home Bello has been excellent so I highly recommend them. Regards...Carol Andrews Glen Cove, NY
5

3 years ago

review by Carol A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Do not order from this company. If you have a problem with your order you will not be able to get customer service. I tried multiple ways to get in touch and never got a response. Except in online chat and they required a credit card number in order to give me an answer. Horrible company!
2

3 years ago

review by Linda D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I asked where my item was as it had been a month and got this as a reply- Just opened a case with USPS, will keep you posted, not a big fan of morons like you who spread their negative energy around but hey u r just British I guess No only are they incapable of sending something that I paid extra shipping on they call me a moron for wanting my order... lovely customer service! No negativity just want what I paid for, please sort it. Happy new year x
2

3 years ago

review by Francesca M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

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Homebello.com Review

Buy Jewelry Home Decor Kitchen Supplies Flatware Stemware Dinnerware Barware and Gifts for Baby Men and Women at lowest Prices

Homebello.com Customer Service Contacts

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