Homes Partnership - Best Estate Agent in Crawley Surrey West Sussex

4.1 / 5

Homes Partnership - Best Estate Agent in Crawley Surrey West Sussex

4.1 Great
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4.1 / 5

Trust Score

4.5

Reviews

2

Social

5

Featured

4.5

Technical

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Based on 223 reviews

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Homes-partnership.co.uk Review

Looking for award-winning Estate Agents to sell or let your property Homes Partnership cover Crawley East Grinstead and all the surrounding villages

Homes-partnership.co.uk Customer Service Contacts

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Last update: Tue, Sep 7, 2021 8:05 AM

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Homes-partnership.co.uk Reviews & Complaints (20)

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delivery

price 5 /5

quality

customer service 5 /5

on-time

I recieved the house 1 week later than the date we initially agreed, I allowed 1 extra day in order to get the house clean, ready and perfect to move, I submitted all required information and made all the required online work in time and immediately, I paid the full cost to move in time and immediately, the house comes without the equipment we agreed about and it arrived 2 days later at 7 am in Saturday, the carpet waste are everywhere in the house, the dust is everywhere, the toilet door was not connected , it took me 2 days to clean it and to be able to move my kids and family in time, I had to pay for a hotel to stay while cleaning the house, it seems the team has never checked the house before they submit the keys to me and let me enjoy the weekend and the bank holiday to clean it.
Finally , the paperwork process is very professional, the phone calls and respond is immediate, the team is very friendly, but improving these small things for customers to move in to their houses without issues will make the difference to your business. Thank you.
4

3 years ago

review by Rawad Gabbasa

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I have used HP for many years to rent out a property in Crawley, and I have recently used them to sell it. Regardless of who I have dealt with, I have always found them friendly, proactive and knowledgeable, and they got me a great price on the flat even in these uncertain times! Would highly recommend their services.
5

3 years ago

review by Steven Holter

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Homes partnership are amazing I have just bought my first house and the couldnt of been anymore helpful... Ashley originally started off by setting up my first viewing and being very helpful then Adam took over and explained everything thoroughly and then Sarah being the person that puts everything together at the end has been absolutely amazing I would recommend everyone to you and also got my mum to try and sell my grandads house through you as you have been so amazing ????????
5

3 years ago

review by Z. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The whole process was great, Sarah was amazing and so helpful no matter the questions and being 1st time buyers we had a lot. Will definitely sell with them and no one else
5

3 years ago

review by Clare Rigby

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have sold two properties through HP in the last year (and have quite a lot of experience of agencies over the last thirty) and have found HP to be a very sound and reliable agency - pretty much everyone that picks up the 'phone in fact. From Paul's initial valuation to completion.
They have done very well to secure me excellent pricing on both properties and equally importantly have kept on top of the transactions through to exchange/completion. That is SO important and, whilst the agent can't make buyers/sellers/solicitors act, it does mean that I was able to have a 'conversation' with the buyers/solicitors when necessary and it did help keep both sales on track.
Also, they are a friendly bunch who are obviously well versed in the importance of customer service. I happily recommend HP to you.
5

3 years ago

review by J. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

From day one Homes Partnership was dedicated in providing us with a smooth and trustworthy service. Their cominucation has been fantastic and we would have been lost without Sarah who really took the stress away from us.
5

3 years ago

review by Stevie Newell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service , Thank you for finding our first home in Crawley. very professional team. quick service.

Sarah Evans was great coordinator who kept us updated with every step and through transaction.
5

3 years ago

review by Ruchi Vedak

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Facilitated a smooth and hassle free transaction for us first time property tenants here in the UK. Also, they went out of their way to provide assistance beyond the scope of their services.
5

3 years ago

review by Robinson Lee

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I let out my home for two years with Homes Partnership and they did a very good job of checking up on how the property was being looked after. They have been supportive when needed and l always found Adam and others very responsive whenever l have been in contact.
Previously l have sold property through Tracy and her team and cannot recommend them highly enough. Tracy has excellent customer service skills and local housing knowledge, l have found her to be very helpful to me when needed over the years.
Thank you Homes Partnership
5

3 years ago

review by J. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been with Homes partnership for nearly 3 years. Their staff are exceptional, going the extra mile. They have been superb in the handling of my rented properties and the attention to detail and efficiency is second to none. I would most definately recommend them to family, friends and anyone who is looking for the best in rental management to to use them without a doubt.

Viv Newbould 16/01/19
5

3 years ago

review by Vivien Newbould

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I found the service to be excellent and Sarah Evans in particular was excellent she really has exceeded all my expectations a true good lady who knows her job and goes the extra mile
5

3 years ago

review by Susan Waite

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fantastic service from Paul in marketing and selling our property and from Sarah and her team in making sure our sale and purchase went through, I don't think it would of without them!
5

3 years ago

review by Mr Mrs

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

1st time buyer. love it
5

3 years ago

review by G. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My experience with hp estate agent has been a really good one, I first met with Jack Gamon at the property who was great explaining and answering any questions I had,
I was also dealing with Sarah Evans who I can not fault was equally as helpful and knowledgeable, I am happy with the service I have received, just the experience with the seller has been a bit of a nightmare after they had pulled out of two properties previously with reason but it adds to the stress finally we have exchanged contracts now tho so all is good.
5

3 years ago

review by Kriss Thomas

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was helped all the way through the process with a special thanks to Sarah who worked hard on a difficult chain.
Thanks to all at Homes Partnership for their professionalism
5

3 years ago

review by Michael Chalkley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Paul was my first contact and he was professional and enthusiastic. He done what he said when he said it. Sarah was our point of call for all our questions and Concerns. Amazing. Perfect team from start to finish many thanks
5

3 years ago

review by Mr Holt

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was recommended Homes by a family friend and they were very good, found tenants who wanted to take my property within days of the listing in early January.
Antea was a great help and made herself available to any questions I had, being the first time I rented out the house the advice and guidance was exemplary. Recommend the service to any would be landlords.
5

3 years ago

review by Mr Akhtar

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Many thanks to Paul, Sarah E & team for the way they handled the sale of our beloved parents home at a very emotional time for us. All our concerns & requests were dealt with with complete professionalism no matter how ‘quirky’ they were.
The house sold within a week of being placed on the market.
5

3 years ago

review by V. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would be happy to recommend homes and I have already to another landlord I know .service I received
Robert was very good finding a tenant very quickly and Antea was lovely and very helpful and good at what she did do was Robert .
A very professional friendly service I received .
Very happy
5

3 years ago

review by Shirley Anne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Homes-partnership.co.uk Review

Looking for award-winning Estate Agents to sell or let your property Homes Partnership cover Crawley East Grinstead and all the surrounding villages

Homes-partnership.co.uk Customer Service Contacts

No contact details for this company.

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