4.4 / 5
Trust Score
4.2
Reviews
4
Social
5
Featured
4.5
Technical
Is hotelbelltent.co.uk legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
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- This website has existed for more than 3 years
- Facebook account found with large audience
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Reviews Analysis
11
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 7 authority websites mentions and 3 mentions in other websites
Based on 68 reviews
Smart.Reviews
4.4
11 reviews
Trustpilot
3.8
57 reviews
Hotelbelltent.co.uk Review
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Last update: Wed, Mar 9, 2022 3:04 AM
I would definitely use HBT again if I see them as an option at an event.
Many thanks to everyone involved.
With the challenging weather conditions all members of the Hotel Bell Tent team did a fantastic job, thanks guys
All of the Hotel Bell Tent staff that we encountered were helpful, smiley and clearly dedicated to the customer experience. They did their very best to keep everything running smoothly and despite the weather making the site pretty much a bog.
Weather aside, we had a fab time and would definitely recommend HBT.
Staff shortages (harangued staff miserably told us how they had been dumped in it) meant a very long wait to check in - in very hot sunshine and no buggy available to take luggage from car park to site unless we wanted to wait a very long time. Buggy’s were standing idle by reception as we queued around them. No drinks or apologies as we waited and waited and waited......
No email received about pre booking breakfast so came as a shock that we were expected to go very early in the morning if we wanted breakfast. The email came through last year but did not this year.
Not all things pre - ordered were in tent. So by the time we had finally checked in, gone back to reception to chase missing items - festival was open and well underway and we were already jaded.
Site disintegrated into a muddy, unmanageable mess as soon as the rain started. The mud was deep, slippery and coated everything. It was dangerous and by Sunday - a trip to the loo was an expedition. Only bit ok to walk on was the grass area they roped off before we arrived as it was boggy. So inevitably tents soon became a muddy mess and toilets were always filthy with mud when we visited! People had clearly been trying to clean boots and things in the sinks. Gross. There seemed very little provision for wet weather. The site was what it was rain or shine.
Breakfast was chaos. More like a tent under attack from hungry buzzards as you sat elbow to elbow on long communal benches with your back against your neighbour eating your 1 sausage, 1 piece of bacon and spoon of beans. Which were cold if you queued for a piece of toast! Having to go back for orange juice or water as it wasn’t initially offered - you had to know it was behind the counter. Glorious way to start the day.
Good things - Beds were comfy and site close to entrance.
Out of bell tents hands - but added to the misery - Not much sleep as we were in a tent next to a tent with a crying baby who was clearly being schooled in the ‘keep crying but we won’t comfort you’ self soothing approach. With only two canvas walls between us - all the neighbours could enjoy this battle of wills through the night and the morning - all weekend. Glorious.
If the site was all it was advertised to be it would be perfect - but it wasn’t this year. This is the last festival of the year for Hotel bell tent and it felt like it. Felt like the staff had been abandoned with no support or additional plans (wood chip - heaters! ) for the forecast rain. It seemed to turn very quickly to chaos.
We made a very quick exit Monday morning - glad to be away.
Usually stable businesses have more than 5 authority websites mentions, this one has 7 authority websites mentions and 3 mentions in other websites
Hotelbelltent.co.uk Review
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3 years ago
review by Jo Hudson