3.6 / 5
Trust Score
2.2
Reviews
5
Social
5
Featured
3.5
Technical
Is hsw.com.au legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- Facebook account found with large audience
- Instagram account found with large audience
- Linkedin account found with large audience
- The company has an ANDROID app
- The company has an IOS app
- We found several negative reviews about this site
- This website has existed for less than 3 years
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
30
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites
Based on 30 reviews
Smart.Reviews
3.6
30 reviews
Hsw.com.au Review
Your organised home starts at Howards Storage World With kitchen storage shoe racks shelving bins clothes racks and more organisation is simple
Hsw.com.au Customer Service Contacts
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Last update: Wed, Mar 9, 2022 3:49 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Two weeks later the bin arrived...
This pricey bin promises alot but under delivers!!, Within one week, the compactor bits came apart. A few other things the bin claims did not hold up.
I called up Howards Storage South Wharf and unfortunately I spoke to the same rude person. As I was telling her about the fault, she started giggling. I didn't think she could get any ruder, but she did. It was appalling that she could find it in her to laugh at her frustrated customer while talking to her. Shocking!
I returned the bin to the store, but I will not set foot in that store or buy from Howards storage ever again.
Your service is a disgrace!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
You need to send back to the online store
This was a Xmas gift and would not be returned in time.
Never again and do not recommend
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The bin is now starting to fall apart and I am a person who cleans my bin very regularly.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Courier says they left it at the door - yet someone was home. They did not ring the bell or knock on the door but say it was left. Apparently I was meant to say to knock on the door or ring the bell - I'm sorry I thought that was what couriers did, apparently not.....
Courier won't return calls or emails.
HSW response:
The courier driver has advised that he left the box at your front door, as noted by you.
As you have voluntarily given authority to leave the parcel unattended at the premises, we are not able to assist in any way.
Actually my instructions were this: Please leave behind brick pillar if NO ONE home!! not leave at front door and leave and not leave any card to say you have been or knock on the door....
Terrible service from both businesses.
So basically I donated $29.95 tp HSW and $9.95 to a Courier.
Needless to say I will never buy another thing from HSW and will never use Courier Please.
I asked HSW to return my call and nothing...
Enjoy the Donation because I have nothing for my money.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
No help from Customer Service.
I advised to leave item at door if NO ONE home. Someone was home on delivery date but Courier decided not to ring door bell or knock on door - apparently according to Couriers Please I should of wrote in the details - Courier please knock on the door - seriously I was told this over the phone.
HSW came back with this response...
The courier driver has advised that he left the box at your front door, as noted by you.
As you have voluntarily given authority to leave the parcel unattended at the premises, we are not able to assist in any way.
Thanks for all the help - now I have received this from Courier company:
if you would like to talk to customer service please call 1300 361 000
I advise I have emailed the depot and asked that the driver explain where he left the package as he has given me no response.
This will be the last time I purchase anything from HSW - enjoy my donation.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites
Hsw.com.au Review
Your organised home starts at Howards Storage World With kitchen storage shoe racks shelving bins clothes racks and more organisation is simple
Hsw.com.au Customer Service Contacts
No contact details for this company.
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3 years ago
review by Clay L.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)