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Here's the complaint I filed with the DOJ, BBB, and my credit card company:

I purchased a Sony DCR-DVD301 camcorder from
Turbobuys for $486. I was contacted via email and told to call their fulfillment departmen allegedly because of a problem with my information. On the call I purchased a case for the camera for $50, a warranty for $150, and an "upgrade" toa high capacity battery for $195.

The warranty I received, which was through a third party, in no way resembled the one described to me over the phone. The "upgraded battery" turned out to be the bottom of the line battery that is available elsewhere for about $20.

The invoice I received lumped all the items together with the camera costing $946.93 and all the other items at $0.00, as if I had purchased it all as a package when this was absolutely not how the transaction was stuctured until after the fact by them. I have an email receipt for the camera showing $486.

The company is claiming they do not match competitors prices and that I should have comparison shopped. That is impossible to do when you thing you are buying one thing and you get another. If I had known the actual battery and actual warranty I'd be receiving, I would not have purchsed them in the first place.

The company will take back everything I bought less a %7 restocking fee. I want to keep the camera and the case. Their response to this is that they will charge me $200 more for the camera since I purchased all this as a package (again, I didn't). This is bait and switch, pure and simple.

Absolute scam. My husband ordered a camera from www.flyintheskyphoto.com around 2 pm today. About 2 hours later (while he's at work) I get a phone call that my husband needs to call "Jordan" at (866) 360-1534 x 102 because our credit card company called flyintheskyphoto and asked flyintheskyphoto to call us. B.S. and then the call ended.

So I call him back and ask him what the issue is again and he tells me my husband has to call.

Sorry, I own a business and credit card companies call the card holder directly. So of course I called our Master Card company to confirm this line of B.S. and they had no notation of ever calling flyintheskyphoto. I then stumbled across this site and read the reivews. - In the mean time my husband tries to call the number from work.

He gets disconnected 2 times and then gets through...but it's to turbobuy - (who apparently share the same number) - and the conversation was jarbled, but he thinks the guy on the other line asked him if he wanted to buy some sex.com membership and then the line made funny noises so my husband hung up.

I in the meantime called back Mastercard and told them what I found out online and asked if the charge came through. They said no, and that the company will probably try to run all their charges at the end of the night. So I asked what my options were?

1. cancel my card immediatly
2. don't cancel the card, try to cancel the order and wait and see.

We opted for option 1. So we've cancelled the card.

First off, IBuyDig is only one of several names for this group's operation. I know "FlyInTheSkyPhoto" is another name for these crooks. What else?

I was told to call IBuyDig the day after I placed my order a week or so ago. The man I talked to said they wanted to "confirm" my address with me but instead tried to sell me a bunch of overpriced accessories that I didn't need. The person I spoke to even told that the "starter battery" wouldn't take more than 15 pictures (a load of bullshit, if I ever heard any) and that I should get an extra battery. He wanted $69 for the battery. I can't believe these people do this with a straight face.

He also wanted to sell me a $120 "90-day warranty". Except the camera *comes* with a 90-day warranty. Those guys get away with this? Well, there are idiots in the world, and they do use the internet. Oh well.

Once I finally talked him off of the sales pitches, he told me that my order would be shipping out that day.

I just got an e-mail saying that it would be delayed two weeks.

I will never do business with IBuyDig again.

I ordered a camera from this store on March 1, 2005. I received a confirmation of that order, and therefore thought the item was in stock and all was well. Two days later, I received an email telling me the item would be delayed 10-20 business days. After that time elap[sed and I had heard nothing, I called and was told it would be one more week. I called after a week and was told the item had arrived, and I would recieve it in two weeks. Two weeks later I called and was told it was out of stock. The item is stil listed as being for sale with no mention of it's availability. I was unable to get assistance, and was told to "take a chill pill" during my last call. Very unprofessional and unsatisfactory!

I wanted to order a Sony DSCT3, after the salesperson tried their best to sell me additional accessories i told him no I just wanted the camera, they hung up on me. I called back to complain and was put on hold but they never came back on the line. DO NOT BUY FROM THI COMPANY

I ordered a camera (Olympus C-8080) on July 18. Since then, I've called at least 20 times and have gotten nowhere with the so called customer service people. I got a partial shipment, but not my camera. I have documented every call, and am in touch with the New York Attorney General's office. My credit card was charged before the camera shipped. This place is a scam, and there is no way in hell I would buy anything from them. They've changed their names several times in the past year or so, and now I know why. My bad - I didn't do enough research prior to making the purchase. Latest bullshit is that the camera will be delivered not later than August 15. I'm not holding my breath.

I ordered a Canon Powershot Sd500 almost three months ago.
I was called to buy warranty and additional accessories.After I declined, I received a notice that the camera was "back ordered". Have not heard from them since.

I have called every couple of weeks since placing a digital camera order TWO MONTHS AGO. They said it was in stock when I placed the order but then sent "backorder" notices. The name was IBuyDig at the time. They now call themselves TurboBuys. Customer service still has no idea when they will send the camera. I wonder if they will ever send it and am looking for other customer comments. They have not taken money from me yet, so this is not a money issue.

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.