4.2 / 5
Trust Score
4
Reviews
3
Social
5
Featured
5
Technical
Is insight.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Business is mentioned on Wikipedia
- Linkedin account found with large audience
- Instagram account found but audience is small
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
30
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 61 authority websites mentions and 1 mentions in other websites
Based on 166 reviews
Smart.Reviews
4.2
30 reviews
Knoji
4.1
34 reviews
Trustpilot
1.5
102 reviews
Insight.com Review
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Last update: Wed, Mar 9, 2022 12:15 AM
Thanks and regards
Unfortunately, in my haste to purchase the item I clicked on the cheapest Google shopping ad and didn’t double check the size on the website and purchased it.
Having quickly realised I had purchased the smaller drive I quickly sent an email to cancel the order which bounced back as undeliverable. I then sent a support ticket though the website requesting to cancel the order and stop it going out. Support came back and said they would try and stop it if they could, I made contact about 20mins after purchasing.
Checking their FAQ’s on the website it clearly states an order can be cancelled before the order moves to 'Order is shipping' status which happened 22hrs after I placed the order and therefore should had been cancelled as per my request within 20mins of ordering.
https://www.uk.insight.com/en-gb/information/help
Anyway, the order got dispatched and I’m now facing a £20 restocking fee even though I requested the order to be cancelled. My advice is be very careful when ordering from Insight everything looks to be more expensive than Amazon, and had I purchased from Amazon I would have been able to cancel the order within minutes or even return FOC without a restocking fee. The 500GB SSD drive I actually wanted is nearly £30 cheaper on Amazon, be carefully when purchasing through Insight Direct (UK)Limited especially if following a Google shopping Ad as it could be leading to the wrong product! Will never deal with this company again or recommend.
Do I except paying £20 restocking for an order I quickly asked to be cancelled and you sent anyway! NO
Thank YOU for providing practical PCs on a budget!
Looking forward to my 2 new computers!
Usually stable businesses have more than 5 authority websites mentions, this one has 61 authority websites mentions and 1 mentions in other websites
Insight.com Review
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3 years ago
review by CalmFalcon-83316