Instacart

4.3 / 5

Instacart

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

3.5

Reviews

5

Social

5

Featured

4.5

Technical

Is instacart.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Pinterest account found with large audience
  • Linkedin account found with large audience
  • Twitter account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 9792 reviews

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4.3

4 reviews

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4.2

75 reviews

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1

1204 reviews

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1.5

6 reviews

Sitejabber

1.27

1916 reviews

Trustpilot

1.3

6587 reviews

Instacart.com Review

One hour grocery delivery from Instacart

Instacart.com Customer Service Contacts

No contact details for this company.

Last update: Thu, Sep 29, 2022 7:08 AM

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Instacart.com Reviews & Complaints (4)

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delivery 2 /5

This was my worst experience with instacart. They substituted many items that I did not like. There were Items that we’re not in the delivery but I was charged for In the original computer input. There was no receipt in the delivery. They usually deducted the items that were not delivered on the receipt. My charge item was exactly what I had listed. So I paid for items I didn’t receive.
1

3 years ago

review by Bailee

#delivery(1/5)

Placed my order, my order was shopped and then I got an email saying it was delivered. It wasn't. No one at Instacart seems to know what happened. No one is helping me, saying the next available delivery date is 2 days away. How they think that is acceptable is beyond me.
1

3 years ago

review by S. H.

#delivery(1/5)

As I'm sure most others feel, Instacart has been essential since the COVID pandemic. I've been using them since Nov 2019. More so since quarantine. The only thing I would change would be to allow people who, like me, are using temporary EBT during this difficult time, be able to use that EBT through Instacart. Amazon allows EBT use there, so it is possible. Most of the dashers (shopper/delivery people) do a good job.
4

3 years ago

review by xenascully

#delivery(4/5)

We found that this business has an active Facebook page with 395862 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates. We found this business on Pinterest, which could indicate that it uses Pins to help people find more information on products they're looking to buy. Pinterest is also a great tool for networking with customers and finding/sharing inspiration.
5

by Smart.Reviews

Instacart.com Review

One hour grocery delivery from Instacart

Instacart.com Customer Service Contacts

No contact details for this company.

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